The Project Field Officer works to ensure the (quality of the) service delivery to the client or user community. Executes the local delivery of the project conform advice given by the advisor(s)/ project manager and conform SNV procedures and guidelines, making sure timelines and project standards are met. Anticipates on delivery challenges to ensure service and delivery continuity.

Key responsibilities include:

• Provide capacity building to the targeted smallholders, local champions, and any selected stakeholders.
• Provide any intervention relevant to project goals, such as oil palm BMP reg ag training & coaching, RSPO certification, develop composting unit, facilitate replanting program, farmer organizations empowerment, etc. 
• Communicates intensively and regularly with internal and external stakeholders in the project, including governments, private sectors and other project partners.
• Represent SNV and actively involved in any professional platform such as RAD KSB.
• Support MNE activities in data collection and assuring data quality.
• Contribute to the report development by providing relevant data and information.
• Support Project Manager in monitoring the quality-of-service delivery and effectiveness of applied methodology..

About the role

As an Admin support, you will have the opportunity to participate in important projects, create and implement strategies to enhance the adoption of new digital products for Amartha's partners across all operational areas. You will collaborate with the Field Operations team & Head Office to achieve set targets.

Responsibilities

● Performing a verification check on the submission of specimens from Point.

● Submitting specimen signing requests to the COO

● Sending specimens that have been signed by the COO to Point.

● Providing solutions for issues related to the opening of new accounts or updating specimens

faced by Point.

● Monthly recap of specimen submissions and resolutions for new account openings and

specimen changes.

The qualifications that you must have

● Open for Fresh Graduate (D3-S1)

● Have good communication skill to collaborate with cross division and field team

● Proficiency in Microsoft Office

● Comfortable working in a complex and face-paced environment

About the team

A flexible lending business support team with members scattered across multiple regions, focuses

on supporting various aspects of Amartha's business (performance disbursement, new product

features, expansion to new points, petty cash) with the goal of achieving set targets. Enthusiastic

about new ideas, they execute with an 'Above & Beyond' approach. If the initial approach doesn't

succeed, they embrace a fresh spirit to explore alternative ideas