INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy.

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As an IT Project Manager, you will be responsible for overseeing and managing a variety of IT projects aimed at delivering innovative digital solutions in alignment with our strategic objectives. You will coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget while adhering to quality standards.

What you will do:

• Lead the project planning process, including scope definition, resource allocation, and project timeline creation.
• Collaborate with internal and external stakeholders to gather requirements, define project objectives, and ensure effective communication throughout the project lifecycle.
• Manage project risks and issues, developing mitigation plans as necessary to ensure project success.
• Facilitate scrum master events, monitor project progress, conduct regular status meetings, and prepare detailed project reports for stakeholders.
• Ensure adherence to project management methodologies, quality standards, and best practices.
• Facilitate training sessions and workshops to guide teams in project execution.
• Evaluate project outcomes and report on key performance indicators to improve future project implementation.
• Create and manage the documentation project and project planning, ensure proper documentation for any scope of adjustment
  

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• Minimum 5 years of experience in project management, preferably in the IT or telecommunications sector.
• Proven track record of successfully managing IT projects from initiation to completion.
• Strong understanding with Agile and Waterfall Methodologies (knowledge of Scrum, Kanban and/or other Agile frameworks is essential in the Tech industry).
• Experience managing third-parties, external (B2B/B2C) system integrations.
• Analytical mindset with strong problem-solving abilities and attention to detail.
• Certification in project management (e.g., PMP, PRINCE2, or similar) is a plus.
• Familiarity with software development life cycle (SDLC) and IT infrastructure is advantageous.
• Proficient in using project management software and tools (e.g., JIRA, Trello, Confluence, Postman – API tools).

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Business Manager / Leader (Lembaga Keuangan SistemGrameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C
• Bersedia ditempatkan di Wilayah Kerja Amartha di Area Surabaya

• Gaji pokok + insentif
• Mess Karyawan sesuai penempatan
• Hari kerja Senin - Jumat
• BPJS Kesehatan dan Ketenagakerjaan
• Jenjang karir dan kesempatan menjadi karyawan tetap
• Benefit masa penghargaan berupa emas 
• Benefit best performance umroh atau perjalanan ibadah untuk agama lainnya

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company, focusing on developing innovative digital solutions and platforms by leveraging Telkomsel assets and capabilities. As a key player in the digital ecosystem, INDICO aims to harness technology to empower individuals and businesses across Indonesia by facilitating seamless digital experiences. 

What you will do but not limited to: 

• Conduct market analysis and research to identify opportunities and business potential 

• Explore potential opportunity and develop new initiatives for our digital platforms as new source of growth. 

• Develop and maintain a business roadmap and bridge to product that aligns with the overall strategy, prioritizing initiatives based on customer feedback and market demand. 

• Identify and pursue strategic partnerships to enhance our value proposition. 

• Collaborate with cross-functional teams, including technology & engineering, product, design to ensure product development is on track and meets quality standards. 

• Manage Go-To-Market plan and strategy, initiate program and activation, including oversee marketing budget, ensuring effective allocation of resources to maximize ROI. 

• Establish and maintain relationships with stakeholders, customers, and partners. 

• Track business performance metrics and user feedback to iterate and enhance existing products, ensuring continuous improvement. 

• Bachelor's degree in business, Marketing, and/or a related field. 

• Minimum of 5-7 years of experience in product management, marketing, business development, or related roles, preferably in the digital goods product ecosystem. Exposure in Telco industry is a plus. 

• Proven track record in develop and establish new digital platform businesses with high revenue impact. 

• Strong analytical strategic thinking skills, with a focus on data-driven decision-making, well-organized and structured.  

• Excellent communication and go-getter interpersonal skills, with the ability to influence and engage stakeholders across different levels. 

• Understanding of digital platform, latest technologies and trends in the market. 

• Demonstrated ability to manage multiple projects and prioritize effectively  

• Strong customer orientation and a passion for delivering exceptional digital experiences. 

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

Financial Planning and Analyst will own the financial planning, budgeting and forecasting process at a company to inform major decisions made by the executive team and board of directors. The candidate will collect, prepare and analyze financial data from across the organization to create reports that provide data-driven answers to business questions.

An FP&A professional should be a business partner for the entire organization, working closely with various business units, and a strategic advisor to the CFO function. These professionals help leaders of the finance department maintain and mitigate additional costs by identifying opportunities for efficiency, savings and investment.

The ideal candidate possesses leadership capabilities, solid operational and have adequate cost-accounting background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.

Responsibilities:

• Perform budgeting and rolling forecasting the company’s future financial performance that aligns with the company’s strategic plan that sets high-level targets (revenue, net income, core strategic initiatives, etc.). The rolling forecast including forecast of the company’s performance and its direct result to the financial statements (i.e. Profit and Loss, Balance Sheet, and Statement of Cash Flow) 
• Creating custom financial models to support the budget and forecast that account for trends within the business and in the broader industry and economy that may affect revenue and profit
• Perform various financial stress tests / scenarios (e.g. for new line of business or to seek efficiency within the existing business process) to provide timely, accurate and actionable recommendations to senior management.
• Responsible for putting together board reports and management reports such as variance analysis reports, which track budget vs. actual spend by department, including collecting data from different departments, verifying and consolidating that information. 
• Proactively maintain and monitor key financial indicators—like debt-to-equity ratio and current ratio.
• Perform analysis to the financial statements to understand which product lines or services have the highest profit margin or contribute the most to net profit. This task includes breaking down the cost and revenue or profit generated by each department within the company. 
• Perform assessment for the return of the business’s investments with its working capital and finding new investment opportunities
• Provide Ad-hoc reports related to the company or business unit performance to internal and external parties as needed.

• A Bachelor’s / Master's degree in Accounting or Finance
• Minimum 5 years of working experience, with a minimum of 3 years as manager experience
• Have a background in accounting or advisory firm
• Have experience in financial industry and having knowledge in cost accounting
• Proficient in Microsoft Excel and math 
• Strong problem solving skills and willingness to perform direct work to get the job done
• Skilled at working effectively with cross functional teams
• Excellent business reporting and communication skills
• Strong business partnering skills. Business partnering skills include the ability to work well with others and understand their business priorities and goals, build a deep knowledge of the company and its processes, and turn droves of information into easily understood reports. 

Responsibilities:

• Assist operational and administrative support for Amarthalink Acquisition Team.
• Data Reporting and Analysis for Acquisition via inorganic channel (canvasser) and Paid Ads.
• Assist Growth Lead & Field Sales Lead in implementing strategy to day to day task.
• Able to support Acquisition team task on daily basis in detailed and timely manner.
• Proactive assistance in Acquisition team projects & initiatives.
• Provide support in data management and analytics especially creating weekly reporting and provide basic analysis for root cause analysis.

• Strong Data Analysis.
• Good Business Acument.
• Profiency in Excel and Data Crunching via spreadsheet Knowledge in SQL maybe a plus.

Amartha merupakan platform teknologi keuangan mikro terdepan yang memiliki misi mewujudkan kesejahteraan bersama lewat pembangunan infrastruktur keuangan digital bagi ekonomi akar rumput.

Saat ini kami sedang mencari talenta untuk mengisi posisi Business Partner dengan tanggung jawab sebagai berikut:

- Mencari Nasabah / Mitra baru yang perlu bantuan modal usaha di Amartha

- Melakukan tugas pelayanan di Majelis/Kelompok Ibu Mitra Amartha

- Menagih / Collect Angsuran Ibu Mitra Amartha

- Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan

- Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

1. Pria/Wanita, Usia Maks 32 tahun

2. Pendidikan min. SMA/SMK - Maks S1

3. Memiliki kendaraan pribadi (Sepeda Motor) dan SIM C

4. Bersedia bekerja di Lapangan

5. Freshgraduate silahkan melamar

6. Bersedia menjalani kontrak pertama selama 6 bulan

7. Bersedia ditempatkan di kantor cabang yang ditentukan (optional)

Kemampuan yang Dibutuhkan:

1. Disiplin Tinggi (berintegritas, jujur & transparan)

2. Memiliki kekuatan komunikasi & berkolaborasi dengan tim

3. Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data

4. Mudah beradaptasi pada perubahan dan berorientasi pada target

5. Mampu bekerja sama untuk meningkatkan performa tim

Benefits Utama

1. Penghasilan Pokok Rp. 3.598.000,-

2. Motor Service Allowance (Rp. 500.000 / 3 Bulan)

3. Insentif (Berdasarkan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Asuransi Kehilangan Kendaraan (S&K Berlaku)

2. Program Pinjaman Karyawan (Posisi BP Plafon Pinjaman Maks 5 Juta, S&K Berlaku)

3. Benefit Lahiran Normal 3 Juta, Benefit lahiran Caesar 3 Juta, Baby Gift 350 Ribu, Benefit Keguguran 1 Juta

4. Sumbangan Pernikahan 350Ribu & Papan Bunga Seharga 500Ribu

5. Sumbangan Kedukaan (Keluarga Inti) 500 Ribu

6. THR & Bonus Kinerja Tahunan

Tanggungjawab Kerja:

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

Kualifikasi

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim minimal 2tahun

3. Memiliki pengalaman minimal 2 tahun di Micro Finance atau terkait

4. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

5. Mempunyai motor untuk digunakan bekerja

6. Dapat bergabung secepatnya

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

Amartha merupakan platform teknologi keuangan mikro terdepan yang memiliki misi mewujudkan kesejahteraan bersama lewat pembangunan infrastruktur keuangan digital bagi ekonomi akar rumput.

Saat ini kami sedang mencari talenta untuk mengisi posisi Business Partner dengan tanggung jawab sebagai berikut:

- Mencari Nasabah / Mitra baru yang perlu bantuan modal usaha di Amartha

- Melakukan tugas pelayanan di Majelis/Kelompok Ibu Mitra Amartha

- Menagih / Collect Angsuran Ibu Mitra Amartha

- Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan

- Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

1. Pria/Wanita, Usia Maks 32 tahun

2. Pendidikan min. SMA/SMK - Maks S1

3. Memiliki kendaraan pribadi (Sepeda Motor) dan SIM C

4. Bersedia bekerja di Lapangan

5. Freshgraduate silahkan melamar

6. Bersedia menjalani kontrak pertama selama 6 bulan

7. Bersedia ditempatkan di kantor cabang yang ditentukan (optional)

Kemampuan yang Dibutuhkan:

1. Disiplin Tinggi (berintegritas, jujur & transparan)

2. Memiliki kekuatan komunikasi & berkolaborasi dengan tim

3. Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data

4. Mudah beradaptasi pada perubahan dan berorientasi pada target

5. Mampu bekerja sama untuk meningkatkan performa tim

Benefits Utama

1. Penghasilan Pokok Rp. 3.798.000,-

2. Motor Service Allowance (Rp. 500.000 / 3 Bulan)

3. Insentif (Berdasarkan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Asuransi Kehilangan Kendaraan (S&K Berlaku)

2. Program Pinjaman Karyawan (Posisi BP Plafon Pinjaman Maks 5 Juta, S&K Berlaku)

3. Benefit Lahiran Normal 3 Juta, Benefit lahiran Caesar 3 Juta, Baby Gift 350 Ribu, Benefit Keguguran 1 Juta

4. Sumbangan Pernikahan 350Ribu & Papan Bunga Seharga 500Ribu

5. Sumbangan Kedukaan (Keluarga Inti) 500 Ribu

6. THR & Bonus Kinerja Tahunan

• Acquire, liaise and maintain relationships with local merchants.
• Merchant training on Indodana product knowledge, merchant dashboard, and basic tax process.
• Propose and drive implementation for new and recurring merchant programs to boost company top line metrics.
• Dealing with merchants in order to support program promotion media communication placement and sales improvement.
• Identify, research and maintain relationship with merchants.
• Analyzing market update, developing sales program based on customer demand, business expansion, trends and competitor activity.
• Researching ways to increase the value of our products for our clients (examples : missing features,
• improvements, client feedback)
• In charge of creating partnerships with brand, online merchant, payment gateway or other partners in regional.
• Have a depth understanding of both our product and the partners' product in order to create a successful partnership.
• Prepare an interesting and accurate customized presentation to be presented to potential partners.

Memastikan penerapan ISO 9001, ISO 14001 dan ISO 45001 dapat berjalan dengan baik

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Complaint Management Support, you will be essential in addressing customer grievances and ensuring their concerns are handled efficiently and effectively. This role requires strong communication skills and the ability to collaborate with various teams to enhance customer satisfaction and improve service quality.

Key Responsibilities:

• Manage incoming customer complaints through various channels, ensuring a prompt response and resolution.
• Analyze complaints to identify common themes or trends and relay this information to relevant stakeholders.
• Coordinate with cross-functional teams to ensure proper investigation and resolution of complaints.
• Document all interactions related to complaints in the complaint management system.
• Provide regular updates to customers regarding the status of their complaints and any actions taken.
• Assist in the preparation of reports on complaint metrics and insights to support continuous improvement initiatives.
• Participate in training sessions to improve complaint management processes and enhance team capabilities.
• Contribute to developing best practices for complaint handling and customer engagement.

• Bachelor's degree in Business Administration, Communications, or a related field.

• 1-2 years of experience in customer service, complaint management, or related roles.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Strong analytical skills to assess complaint data and identify areas for improvement.
• Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office Suite
• Ability to work collaboratively in a team while being proactive and self-motivated.
• Fluency in Indonesian and good command of English is required.
• Capable of handling difficult customer interactions with professionalism and empathy.

Tanggungjawab Kerja:

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

Kualifikasi

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim minimal 2tahun

3. Memiliki pengalaman minimal 2 tahun di Micro Finance atau terkait

4. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

5. Mempunyai motor untuk digunakan bekerja

6. Dapat bergabung secepatnya

7. Bersedia ditempatkan di Dompu-Bima

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

At INDICO, we are looking for a passionate UI/UX Product Designer to become a part of our innovative team. In this role, you will contribute to crafting engaging and user-friendly digital experiences across our product lines. You will work collaboratively with cross-functional teams to balance user needs with business objectives, ensuring that our digital products are both functional and aesthetically pleasing.

What you will do but not limited to:

• Study PRD, design briefs, define user flow, and determine product design requirements
• Conceptualize visuals and user experiences based on requirements
• Collaborate with copywriters, product managers, and engineers to produce final designs
• Participate on user research and usability testing to inform design decisions
• Define acceptable success criteria/metric of product design, and conduct effective usability testing to measure
• Ensure final graphics and layouts are visually appealing and align with product-brand guidelines
• Utilize and maintain design systems, patterns, and guidelines

• 3-5 years of experience in product UX-UI design, mobile app, mobile web, desktop web. Please include your portfolio with your application.
• Strong portfolio showcasing design principles and user-centered methodologies
• Strong experience with MUI design system, Figma, InDesign, Illustrator
• Experience working with front-end engineers to convert designs into functional interfaces
• Excellent communication skills, with the ability to present and implement design decisions and research findings to stakeholders
• Ability to work methodically and meet deadlines
• Passionate about empowering Indonesia’s digital economy and accelerating digital wealth distribution

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.