1. Mampu untuk menghandle project dengan kategori Regular dan Ordinary secara simultan 

2.Dapat berfungsi sebagai PM Segmen 

3. Mampu untuk menjadi representasi Perusahaan di level managerial customer

 4. Tingkat kompleksitas project yang dikawal menyesuaikan dengan level posisi

PRINCIPAL RESPONSIBILITIES

Essential Functions and Responsibilities

• Support on-site staffs in giving the recommendation and good solution on any building operational problem that has occurred.
• Implement the policy and procedures and give recommendations and good solutions on any operational issues that occurred during on-site visit.
• Oversee day-to-day operations of the facility(s) or campus including janitorial, security & safety, engineering and general maintenance and helps to ensure these are carried out in a manner consistent with C&W policies and ownership directives. This includes assisting with the management of contracts and vendors
• Analyze building conditions and assigned building management resources and prepare reports setting forth progress, adverse trends and appropriate recommendations and conclusions; advise other administrative officials regarding building conditions and utilization as affected by repair/maintenance/enhancement activities.
• Developing and implementing recommendations to position the Property at its highest and best use. Preparing and presenting periodic valuations of the Property, including yield and/or rate of return analysis and five to ten years cash flow projections.
• Prepare and update plans for response to and recovery from emergency and disaster conditions in connection to the assigned project(s); lead and participate in implementation of emergency plans in appropriate situations.
• Update the benchmarking of building management information, such as service charge, rental fee, fitting out charge, overtime charge, etc.
• Ensure that the building safety, security, and healthy environment are functioned appropriately.
• Manage Schedule and coordinate meetings/special events as requested
• Any other ad hoc tasks as assigned by the company

KEY SKILLS AND CAPABILITIES

• Proven experience in project budgeting, contract negotiations and scheduling
• Excellent communication in English.
• Great attention to detail, diligent, organized, and focused.
• Committed, able to work to deadlines, prioritise and juggle between tasks.
• Business writing and reporting skills
• Commitment to quality and a thorough approach to work.
• Ability to build & maintain effective working relationships with internal and external personnel.
• Demonstrate flexibility and ability to deliver.
• Ability to produce high quality documentation (reports, specifications, requirements, etc.)
• Good team player, also able to work independently.
• Curiosity and drive to solve problems.
• Knowledge of facilities management and best practices
• Working knowledge of Microsoft Office, particularly Excel, Power Point and Word or other application  

1. Membantu Project Coordinator dalam membuat perencanaan kebutuhan project (peralatan dan personnel) sesuai dengan kontrak.
2. Membantu Project Coordinator dalam mengkoordinasikan semua kegiatan yang berkaitan dengan persiapan proyek (sumber daya, peralatan) dan informasi lainnya yang dibutuhkan terkait dengan project tersebut.
3. Membangtu Project Coordinator dalam melakukan koordinasi sehingga komunikasi dengan client terjalin baik untuk mengidentifikasi, klarifikasi, verfikasi syarat kerja sesuai dengan SOW (Scope of Work), yang ada di kontrak.
4. Membantu Project Coordinator dalam melakukan pengawasan dan monitoring project sesuai dengan proposal project dari Marketing yang disesuaikan dengan tata waktu/timeline serta anggaran dari project tersebut.
5. Membantu Project Coordinator dalam melakukan pengawasan dan monitoring progress project serta melakukan analisa dan evaluasi terhadap issue project yang terkait dengan operational.
6. Bertanggung jawab dalam membuat kurva-s serta melakukan pengkinian (update) sesuai progres aktual.
7. Bertanggung jawab serta berperan aktif dalam mengundang dan melakukan pertemuan/rapat rutin untuk membahas progress proyek.
8. Membantu Project Coordinator dalam menjalankan project sesuai dengan rencana yang telah ditentukan sesuai dengan SOP dan peraturan perusahaan yang berlaku.
9. Membantu Project Coordinator dalam membuat dan mengelola serta. mendokumentasikan terkait rencana kerja dan pelaporan proyek secara komprehensif
10. Membantu Project Coordinator dalam melakukan pemerikasaan dan review serta validasi terhadap semua dokumen kebutuhan operational dan administrasi yang terkait dengan kebutuhan operasi lainnya.

• Following the kick of meeting with Sales Department, production, customers, and the Project Coordinator before starting the project.
• Receive technical documents from the Application Engineer and sales during the kick of meeting and implementation for project execution.
• Able to Conduct and lead the engineering phase until the engineering output (BOM and Drawing) is released.
• Able to Conduct and lead the preparation of inspections and test plans with the Quality Engineer.
• Become a company representative for every technical meeting and discussion with customers.
• Conducting site survey before the project is executed and issue an installation plan on sites.
• Become a commissioning test team, and record commissioning results for handover to customers/Operations.
• Recapitulation of inspection/test result documents into Fabrication Data Records in collaboration with Quality control and Application Engineers.
• Performing FAT at the vendor's facility before sending equipment to the Company.
• Perform technical coordination and manage vendors in technical terms.
• Become a Problem-Solving team if there is a problem with the equipment and systems supplied to the customer.
• Overseeing engineering for project execution from the initial handover at the kick of meeting to Commissioning and Handover.

• Menyiapkan kelengkapan adminstrasi/ dokumentasi untuk proyek yang sedang berjalan, proses rekonsiliasi, hingga penagihan dan pembayaran.
• Pengelolaan dan penyimpanan semua dokumentasi dan laporan terkait project.
• Penyiapan kelengkapan administrasi dan kebutuhan lainnya untuk event internal dan eksternal .

Responsibilities:

• Assist operational and administrative support for Amarthalink Acquisition Team.
• Data Reporting and Analysis for Acquisition via inorganic channel (canvasser) and Paid Ads.
• Assist Growth Lead & Field Sales Lead in implementing strategy to day to day task.
• Able to support Acquisition team task on daily basis in detailed and timely manner.
• Proactive assistance in Acquisition team projects & initiatives.
• Provide support in data management and analytics especially creating weekly reporting and provide basic analysis for root cause analysis.

• Strong Data Analysis.
• Good Business Acument.
• Profiency in Excel and Data Crunching via spreadsheet Knowledge in SQL maybe a plus.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Complaint Management Support, you will be essential in addressing customer grievances and ensuring their concerns are handled efficiently and effectively. This role requires strong communication skills and the ability to collaborate with various teams to enhance customer satisfaction and improve service quality.

Key Responsibilities:

• Manage incoming customer complaints through various channels, ensuring a prompt response and resolution.
• Analyze complaints to identify common themes or trends and relay this information to relevant stakeholders.
• Coordinate with cross-functional teams to ensure proper investigation and resolution of complaints.
• Document all interactions related to complaints in the complaint management system.
• Provide regular updates to customers regarding the status of their complaints and any actions taken.
• Assist in the preparation of reports on complaint metrics and insights to support continuous improvement initiatives.
• Participate in training sessions to improve complaint management processes and enhance team capabilities.
• Contribute to developing best practices for complaint handling and customer engagement.

• Bachelor's degree in Business Administration, Communications, or a related field.

• 1-2 years of experience in customer service, complaint management, or related roles.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Strong analytical skills to assess complaint data and identify areas for improvement.
• Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office Suite
• Ability to work collaboratively in a team while being proactive and self-motivated.
• Fluency in Indonesian and good command of English is required.
• Capable of handling difficult customer interactions with professionalism and empathy.

As a Project Manager, you will be an experienced and driven Project Manager to lead and oversee projects in the fintech and software development sector. This role requires a strong understanding of financial technology, software development lifecycles, and project management methodologies. The ideal candidate will be instrumental in delivering scalable, innovative solutions that align with business objectives, particularly in payment systems and cloud infrastructure.

1. Project Management:

• Lead the planning, execution, monitoring, and closure of projects, ensuring they are delivered on time, within scope, and budget.

• Define project goals, deliverables, and success metrics in collaboration with stakeholders.

• Manage cross-functional teams, ensuring smooth workflows and timely deliverables.

2. Risk and Issue Management:

• Identify potential risks and develop mitigation strategies to ensure project continuity.

• Address challenges and implement solutions in real-time to maintain project alignment.

3. Stakeholder Engagement:

• Build and maintain strong relationships with clients, internal teams, and third-party vendors.

• Serve as a liaison between technical teams and business stakeholders to ensure requirements are clearly understood and met.

• Provide regular, comprehensive project updates to stakeholders and senior management.

4. Process Improvement:

• Implement best practices in project management to optimize processes and drive efficiency.

• Contribute to the development of frameworks that enhance scalability and sustainability of fintech solutions, including cloud and closed-loop payment systems.

5. Technical Oversight:

• Work closely with technical teams to oversee cloud infrastructure readiness, production scalability, and telemetry monitoring using tools like New Relic, Terraform, and Helm.

• Ensure that project deliverables align with business goals, compliance standards, and customer expectations.

• Proven experience (3–5 years) in project management, preferably in fintech or software development.

• Proficiency with project management tools (e.g., Jira, Asana, MS Project) and methodologies (Agile, Scrum, or Waterfall).

• Solid understanding of cloud platforms (e.g., Azure, AWS, GCP) and DevOps practices.

• Familiarity with closed-loop payment systems, financial transaction throughput, or telemetry monitoring.

• Strong analytical and problem-solving skills, with the ability to manage competing priorities.

• Excellent verbal and written communication skills, with experience presenting to diverse audiences.Bachelor's degree in a relevant field, such as business, management, or computer science

• Proficiency in project management software and tools (e.g., JIRA, Trello, Microsoft Project)

Preferred Qualifications:

• Certification in PMP, Scrum Master, or related project management methodologies.

• Experience with infrastructure-as-code tools like Terraform and Helm.

• Background in managing projects focused on merchant fee optimization or transaction processing.

• Acquire, liaise and maintain relationships with local merchants.
• Merchant training on Indodana product knowledge, merchant dashboard, and basic tax process.
• Propose and drive implementation for new and recurring merchant programs to boost company top line metrics.
• Dealing with merchants in order to support program promotion media communication placement and sales improvement.
• Identify, research and maintain relationship with merchants.
• Analyzing market update, developing sales program based on customer demand, business expansion, trends and competitor activity.
• Researching ways to increase the value of our products for our clients (examples : missing features,
• improvements, client feedback)
• In charge of creating partnerships with brand, online merchant, payment gateway or other partners in regional.
• Have a depth understanding of both our product and the partners' product in order to create a successful partnership.
• Prepare an interesting and accurate customized presentation to be presented to potential partners.

Contract Life Cycle management:

• Daily trade confirmation monitoring & reconciliation (completeness/coherence check)
• Daily contract document reception / issuing monitoring & signature follow-up
• Closing of fully executed trades and follow up of accrual ageing

Invoicing & Cash management:

• Daily invoice booking (Goods, Transport, Logistic Services, Claims, Broker commission)
• Timely and Efficient Payments: Process payments promptly and efficiently to vendors and suppliers.
• Original invoices must be obtained and archived for 10 years in compliance with local government policy.
• Each invoice copy is accompanied by sets of supporting documents, aiding in validation. User ensures any missing documents or corrections are obtained from the supplier/vendor.
• Ageing balance monitoring

Master data management:

• Collect & Verify mandatory documents related to Secondary cost counterparty creations / updates
• Collect & Verify mandatory documents related to bank account creations / updates

Memastikan penerapan ISO 9001, ISO 14001 dan ISO 45001 dapat berjalan dengan baik

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

- Min S1

- ⁠Fresh Graduate / maximum 2 years experience are welcome

- ⁠Familiar with Microsoft (Excel)

- ⁠Eager to learn and adaptive with new challenge 

- ⁠Have a desire to learn utilities, Maintenance and Production

- ⁠Excellent analytical,Problem Solving and Leadership

1. Manage the implementation of training activities for sales force and partner focusing on training quantity and quality based on Training needs analysis.

2. Monitor and control all training activities and ensure all training activities is having positive feedback to give impact on productivity in sales.

3. Monitor and control all training activities and ensure all training activities is having positive feedback to give impact on productivity in sales.

1.   Melakukan koordinasi dalam penerimaan dan pengeluaran barang/perangkat serta perpindahan dengan User terkait.

2.   Melakukan koordinasi berkala dengan tim inventory kantor Pusat.

3.   Melakukan pendataan atas penerimaan, pengeluaran dan perpindahan barang/perangkat

4.   Mengelola dan memantau keamanan stock barang atau perangkat

5.   Mengelola dan mengendalikan persediaan barang/perangkat fisik dengan stock dan data riil.

6.   Mengelola sistem penyimpanan Barang/Perangkat dengan efektif. 

7.   Mengajukan permintaan permintaan Barang, Perangkat, Tools yang berkelanjutan sebagai penunjang Operasional di kantor maupun dilapangan.

8.   Melakukan stock opname berkala bulanan pada gudang site dan memberikan pelaporan kepada inventory pusat. ( cabang )

9.   Melakukan stock opname berkala bulanan pada gudang penyimpanan dan memberikan pelaporan kepada Head Of Division. ( Pusat )

Bertanggung jawab atas quota yang telah ditetapkan

Menjual produk perusahaan terutama ke jaringan distribusi yang sudah ada dan mencapat target yang telah diberikan

Membuka jaringan distribusi dan konsumen baru untuk mencapai omzet penjualan

Melakukan aktivitas pemasaran pameran, kunjungan, maupun workshop yang diadakan perusahaan

Menjaga hubungan baik dengan customer/outlet yang ada

• Mencari relasi dan memberikan solusi produk digital yang cocok dengan kebutuhan.
• pelanggan bisnis / SME hingga terjalin kontrak kerjasama.
• Mengawal proses pre-sales, sales dan after sales pelanggan bisnis / SME.
• Mencari peluang kontrak kerjasama dengan pelanggan bisnis / SME untuk menjual produk digital.

• Mencari relasi dan memberikan solusi produk digital yang cocok dengan kebutuhan.
• pelanggan bisnis / SME hingga terjalin kontrak kerjasama.
• Mengawal proses pre-sales, sales dan after sales pelanggan bisnis / SME.
• Mencari peluang kontrak kerjasama dengan pelanggan bisnis / SME untuk menjual produk digital.

MidPlaza Holding is looking for a highly motivated and dynamic Finance Management Trainee to join our Corporate Office team. This program is designed for recent graduates with a passion for finance, providing hands-on experience and exposure to various financial functions within the organization. The Finance Management Trainee will participate in training programs and work closely with experienced finance professionals to develop their skills and knowledge in financial management, analysis, and reporting. This is an excellent opportunity to kickstart your career in finance with a reputable company.

Responsibilities:

• Assist in daily financial operations.
• Support the financial reporting process by gathering data and preparing reports.
• Participate in budgeting and forecasting activities.
• Conduct financial analysis to support decision-making processes.
• Collaborate with various departments to gain a comprehensive understanding of business operations.
• Engage in training sessions and development programs to enhance financial skills and knowledge.

• Bachelor’s Degree in Accounting from reputable universities
• Minimum GPA: 3.0
• Fresh graduate or maximum of 2 years of work experience
• Strong verbal, written, and presentation in English skill
• Proficient in Microsoft Office, especially Microsoft Excel
• Leadership experiences in campus or student organizations
• Growth mindset, resilience, and ability to adapt
• Numerical and analytical thinking
• Willing to be placed in any of the MidPlaza’s Business Unit

• Mengoordinasikan sumber daya untuk pelaksanaan proyek yang efektif dan efisien.
• Memastikan bahwa proyek diselesaikan tepat waktu, dalam ruang lingkup dan anggaran yang sesuai.
• Mengukur kinerja proyek menggunakan sistem, tools, dan teknik yang tepat.
• Melakukan pelaporan ke pihak manajemen sesuai kebutuhan.
• Melakukan manajemen risiko dan mengelola dokumentasi proyek
• Menjalin hubungan yang baik dengan semua stakeholder

Melakukan Rekrumtmen agen Axi