Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist the Villa Manager in overseeing the daily operations of the villas, ensuring all guest experiences meet the highest standards of luxury, comfort, and satisfaction
• Supervise and train a team of staff, ensuring they are performing their duties to deliver exceptional guest service
• Coordinate with other departments to ensure guest satisfaction
• Assist in developing and maintaining relationships with guests, ensuring their satisfaction throughout their stay
• Handle guest feedback and resolve any issues or complaints in a professional and timely manner
• Assist in developing and implementing standard operating procedures to enhance operational efficiency
• Collaborate with the Villa Manager in reviewing and analyzing guest feedback to continuously improve guest satisfaction

• Only for Indonesian Citizen

• Minimum of 3 years of experience in a supervisory role or the same position in a large luxury resort
• Knowledge of the OPERA system is preferred
• Excellent leadership and communication skills
• Strong problem-solving and decision-making skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Bachelor's degree in Hospitality Management or other related fields. Master's degree is desirable 

You will have full accountability for managing the individual spa unit. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial relationships with business partners, guests and team members alike. You will be committed to continually developing the spa team members, whilst ensuring that the spa is consistently operating at, or above, agreed standards and achieving maximum profitability.

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

We’re looking for an energetic, entrepreneurial Senior Business Development Manager, who is passionate about the Wise mission – money without borders. You’ll be a part of the Wise Platform team, helping deliver world class payment service solutions to our partners and their customers, powered by the Wise infrastructure.  

We’ve launched partnerships globally, with the likes of Google Pay, Aspire, Xero and Mandiri, and today have 70+ global banks and platforms connected and powered by Wise Platform. We’re looking for a sales or partnerships leader with a track record of experience working with/selling to Banks and Financial Institutions in Jakarta, Indonesia, to take Wise Platform integrated partnerships to the next level with the most senior banks in the region.  

A bit about the role:

The role is based in our Jakarta office, but you will also work closely with the Regional APAC and Global Wise Platform teams based in our offices around the world. You will also work closely with other functions, including product management, compliance & legal, implementation and engineering.

You will be a senior leader in our Business Development team in APAC, owning key opportunities with the largest banks and financial institutions, driving initiatives to expand Wise Platform’s capabilities and building out Wise’s enterprise expansion footprint.

Your mission: 

• Work with the Wise Platform team to build, close and deliver a strong pipeline of bank and financial institution partnerships across our target verticals in Indonesia, driving revenue and volume growth for Wise

• Develop and execute the growth strategy for Wise Platform’s partner portfolio, brand footprint and cross-border payments market share in Indonesia

• Collaborate closely with other Wise teams like engineering and compliance to develop and enhance Wise product capabilities in Indonesia through new integrated partnership opportunities

• Work on projects and initiatives to improve our sales processes and approaches both within the APAC region and globally, such as helping iterate our pitches and messaging, our pricing strategies, go to market efforts - or anything else that helps drive growth

A bit about you

• You’ve sold cross border products, into banks or large enterprises - and can show end to end, high impact partnership delivery examples here 

• You’re familiar with the financial services and regulatory landscapes in Indonesia and understand how the remittance landscape/international payments work today

• You’re hands on - happy to lead your own discussions as well as supporting our business development team with their pipelines

• You’re a natural leader - able to build and develop a high performing sales team, defining a clear plan with the team and quickly adapting as needed

• You’re as comfortable technically - helping a partner solution the best way to use Wise Platform as you are discussing commercial and legal terms 

• You’re business-minded - and have worked with multiple operational teams in the past to grow a business unit holistically

• You’re analytical - data driven on where the team should be spending time and on scoping, sizing, prioritising and driving opportunities

• You have a strong head for economics - being responsible for owning and supporting financial negotiations with partners to meet targets and quotas

• You are Mission-driven and customer-focused - looking for synergistic partnerships that will benefit the customer and contribute to the Wise Mission

Some extra skills that would make you a great fit

• Worked in a startup environment previously or have had a broad focus across multiple partnerships streams

As a member of the finance department, this role is responsible for ensuring that all the financial affairs of the hotel are conducted to the highest standards of honesty and integrity. High ethical standards are necessary to maintain both competitive advantage and the pride and confidence of our Team Members, and to provide quality products and services to customers and clients.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Create and manage various social media platforms, including Instagram, Facebook, Tiktok, and prioritize tasks effectively
• Create engaging content, write compelling copy, and produce visually appealing posts
• Create social media advertising, paid promotions, and campaign management
• Develop and implement social media strategies to increase brand awareness, engagement, and reach
• Conduct research and stay updated on industry trends to optimize social media efforts
• Plan and execute social media campaigns, including content creation, scheduling, and monitoring
• Monitor and analyze social media metrics, generate reports, and make data-driven recommendations
• Collaborate with the marketing team to integrate social media strategies into broader marketing campaigns.

• Minimum 2 years' experience in the same position or related fields in the hospitality industry

• Experience managing social media platforms for business purposes

• Understanding of social media best practices, trends, and algorithm changes

• Knowledge of social media management tools and analytics platforms
• Creative mindset with the ability to develop engaging and innovative content
• Excellent organizational and time management skills

• Eloquent in English communication in both written and spoken

• Bachelor's degree in Marketing, Communications, or other related fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Overseeing both guest engagement and production for AYANA Farm operations
• Provide leadership to the Farm Team, fostering a positive work environment, and ensuring efficient and collaborative operations.
• Maintain and develop guest experiences, ensure implementation of guest experiences are followed correctly
• Maintain existing and develop new guest experiences and workshops, showcasing the farm's sustainability practices
• Run the day-to-day farm operations, and able to expertly lead media visit groups and VIP guests if requested
• Ensure AYANA Farm is integrated throughout the hotel
• Take ownership of the farm's financial performance, managing the P&L to achieve revenue targets and cost-effectiveness
• Develop and manage budgets for farm operations, carefully controlling expenses related to equipment, supplies, and labor
• Implement strategies to showcase AYANA Farm in various guest-facing areas, such as restaurants, signage, and promotional materials, guaranteeing that guests are not only aware of its existence but are also encouraged to book experiences and visit the farm
• Lead the planning and execution of crop production from land preparation to harvesting and delivering, ensuring sustainable farming practices are met.
• Work closely with the hotel's culinary teams to supply fresh, seasonal produce, ensuring quality standards are met

• Only for Indonesian Citizen
• Minimum 3 years of experience in farm management, in a sustainable and organic farming setting
• Proven Hospitality and agriculture experience is an advantage
• Strong knowledge of crop management, soil health, and sustainable agricultural practices
• Familiarity with budget management and cost control
• High proficiency in Microsoft Office and Google Suite (especially Excel and Sheets)
• Outgoing personality with excellent interpersonal and communication skills
• Driver’s license and can operate a buggy   
• Eloquent in English communication in both written and spoken
• Proven experience or Bachelor's degree in Agriculture, Horticulture, or other related fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Manage, create and design floral arrangements for various occasions and events

• Plan and budget flowers for high volume holidays including ordering, scheduling and delivering.
• Monitored special orders of floral displays, bouquet, wreaths, gifts, etc.
• Order and maintain inventory of fresh flowers, plants, and floral supplies
• Check and approve floral decorations, ensure products are aesthetically pleasing
• Come up with suggestions to enhance the event’s success with creative display
• Manage and oversee a team of florists, providing guidance and training as needed

• Source and negotiate with vendors and suppliers, select the best quality flowers and materials

• Ensure floral display in event is completed smoothly and step up to resolve any problems that might occur
• Ensure proper care and handling of flowers to maintain freshness and quality

• Maintain a clean and organized work area, ensure compliance with health and safety regulations

• Only for Indonesian Citizen

• Minimum 3 years of experience, with at least 1 year in a supervisory or managerial role in a luxury resort, or floristry. High-end floral shop is preferred
• Proven working experience with a portfolio
• Extensive knowledge of floral design, different flower types and arrangements
• Excellent artistic and creative skills
• Experience in a luxury resort or high-end floral shop is preferred
• Stay up-to-date with floral design trends and techniques
• Eloquent in English communication in both written and spoken
• Diploma degree

• Onboard customer on how to use our product and the value of our product
• Checking in with customer post training to ensure customer truly understand and remain active in using our product
• Update training materials on our product checklist (for example: creating training video)
• Conduct training in both online & offline method and needs to be proficient in both
• Actively learn new features found in our product and ensure one is always up to date
• Data analysis on customer activity to ensure customer remain active
• Manage team to ensure training and check in are done on time and ensuring that any issue found during check in are resolve

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Bar Manager to work with our Food & Beverages Rock Bar team at the finest 5-star luxury resort in Bali.

Responsibilities

• Assist the General Manager of Rock Bar in overseeing the day-to-day operations of Rock Bar AYANA.
• Coordinate communication between front of the house and back of the house staff.
• Ensure the inventory levels and calculate future needs in dining ware, equipment, and place orders, as needed.
• Keep detailed records of daily, weekly and monthly costs and revenues
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements

• Indonesian Citizen
• Minimum of 3 years experience in the same position in a large luxury resort.
• Experience in All Day Dining or Rooftop Restaurant is preferable
• Eloquent in English communication.
• Good communication and interpersonal skills.
• Has strong leadership skills, trains and develops team, and is a role model.
• Diploma in F&B division, Hotel Management, or other relevant fields. Bachelor's Degree is desirable.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com/en_id/beauty)

MISSION AND PURPOSE:

As the Parfums Christian Dior Boutique Manager, you are the ultimate leader and brand ambassador of your boutique and represent Dior Beauty in the market. You are responsible for the management of the Boutique and your team. Your mission is to develop and lead your team to maximize store performance (sales and client management) while ensuring exceptional level of service. Your passion and embodiment of the brand (values) will enable you to contribute to the wider development of the business and ensure that you continually develop personally and professionally.

MAIN RESPONSIBILITIES:

PEOPLE MANAGEMENT

• Daily manage the team and ensure a good level of team spirit and energy
• Ensure team are aware of and respect Dior strategy, goals and standards
• Set realistic individual KPIs for the team
• Coach and develop skills and knowledge of all team members using Dior tools and training materials
• Inspire and set an example on all boutique activities and rules
• Transmit your passion for retail and spread a culture of excellence and continuous improvement
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork
• Oversee annual review process for all store employees
• Assist in recruiting high calibre team members ensuring their development and retention through the effective management of their induction and performance

BUSINESS MANAGEMENT

• Consistently achieve sales achievements (retail and remote) and profitability targets, using all levers, including but not limited to products, services, and events, to drive and maximize sales performance
• Strive towards boutique excellence by effective goal setting in the areas of sales, KPI’s clienteling and service behaviors, and CRM activities
• Develop business initiatives that will continue to grow the client base, drive sales and company’s ranking in the marketplace, with particular emphasis on building events relevant to your environment
• Understand the competitive environment and identify opportunities for commercial development
• Animate actively the implementation and success of Dior launch plan and animations that galvanize the store
• Effectively manage internal and external communication to ensure successful events in store and/or remotely
• Optimize stock levels and sell through by analysing your sales and communicating with back office

CLIENT EXPERIENCE

• Foster a culture of building relationships and personalizing client experiences and a ensure high client and service centric mind-set in the team
• Play an active role on the sales floor to lead the team by example and ensure a welcoming environment in the boutique
• Sell Dior products by meeting our clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sale following the brand D.I.O.R. method
• Achieve retail sales targets and contribute to store and services KPIs on a monthly basis
• Educate customers on the Dior brand and on Dior products
• Meet annual voice of client standards as defined by corporate (NPS + Dior service signature)

CLIENT MANAGEMENT

• Master and leverage client data to retain, recruit and grow client loyalty
• Proactively propose and execute in-store and remote actions to drive traffic to the store, to recruit new customers and to develop customer loyalty, guaranteeing excellent service
• Manage and lead team effort in clienteling and CRM activities, including effective usage of the tools

OPERATIONS MANAGEMENT & REPORTING

• Effectively organize and manage timetables according to team and boutique activity
• Ensure respect of all procedures towards sales, till, cash and stock management and report to HQ if any issues
• Effectively manage stock (quantities and merchandising guidelines) and ensures inventory accuracy
• Ensure operational compliance across the store (iPos, cashing procedures…)
• Ensure health and safety of teams are managed and in line with guidelines
• Manage and reinforces relationships with the retailers/landlords
• Ensure visual merchandising guidelines are applied to the highest standards
• Report on a weekly basis store performance and events ensuring timely submission
• If applicable, liaise with HR to manage payroll, incentives calculations, overtime, disciplinary and global compliance with legal labour rules

QUALIFICATION AND COMPETENCES:

WORK EXPERIENCE

• 3 years + as a Business or Boutique Manager responsible for teams from 5 to 10 people minimum, preferably in the luxury retail environment or fragrance brand
• Proven track record in achieving retail results (sales and profitability)
• Proven record of working within a luxury retail environment
• Experience of handling and executing well planned and successful prestigious brand events (would be a plus)

SKILLS

• Excellent selling skills
• Digital savvy
• Very good beauty knowledge and rich vocabulary regarding beauty universe
• Computer and analytical skills
• Client management skills
• Excellent writing, communication and interpersonal skills, fluent in “local language” and, if possible, English spoken (mandatory on big counters)
• People management skills (able to lead, manage, motivate, coach and develop people)

As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team memebrs. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honoured. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems. You will take personal responsibility for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

MidPlaza Holding is seeking an Assistant Manager Housekeeping to join our team. As an Assistant Manager Housekeeping, you will be in control and responsible on the SOP compliance carried out by housekeeping in business units. Ensure all housekeeping programs run well, efficiently, and on target.

Responsibilities:

• Review the applicable Standard Operating Procedures (SOP), make adjustments, and ensure compliance in following SOP in the relevant business unit.
• Standardize all related reports in business units.
• Standardize the housekeeping training.
• Managing budget related to housekeeping.
• Ensure that all programs related to housekeeping run according to the schedule and standards.
• Standardize cleanliness and coordinate with related departments (Quality, Engineering & Security) to ensure that hygiene and safety are carried out in the field according to standards.
• Make a report of findings in the field and carry out analysis.
• Coordinate with the Room Division Manager and Executive Housekeeper in providing solutions and recommendations.

• Minimum Associate's degree in Hospitality Management or related field
• Minimum 2 years of experience in the similar role
• Leadership and communication skills
• Quality oriented
• Understand the use of chemicals
• Understand daily operational housekeeping
• Ability to analyze and provide solutions

We are looking for a dynamic and creative individual for the role of Social Media and Creative Manager, where you will oversee day-to-day operations of the social media and creative department, playing a pivotal role in developing and executing our overall social media strategy. Responsibilities include developing and implementing a comprehensive social media strategy, collaborating with internal eCommerce and PR teams, generating engaging content for various platforms, overseeing content creation and scheduling, fostering community engagement, monitoring trends and competitor activities, utilizing analytics tools for tracking and reporting, collaborating effectively with other departments, and providing dual reporting to both Public Relations and eCommerce heads. Additionally, always to ensure visually appealing and on-brand content, contributing to the ideation and development of creative campaigns and initiatives. If you are a strategic thinker passionate about social media and creativity, we invite you to apply and be a key player in shaping our brand's online presence.

Join our team and be part of the continued success of Bali's largest integrated resort.

We offer an exciting career opportunity at AYANA SAKA Museum for an individual with the following details:

Summary of Responsibilities:

• Collaborate with curators and senior management to contribute to the development of the museum's overall exhibition strategy.
• Research and identify potential exhibitions that align with the museum's mission, audience interests, and strategic goals.
• Facilitate communication between curators and other museum departments to align exhibition plans with broader organizational objectives.
• Coordinate exhibition timelines, deadlines, and milestones, ensuring that all aspects of the exhibition process are executed efficiently and effectively.
• Conduct regular project meetings with cross-functional teams to address challenges, communicate updates, and ensure the smooth progression of exhibition projects.
• Develop and manage the exhibition budget, including cost estimation, financial forecasting, and expense tracking.
• Negotiate contracts with curators, artists, lenders, vendors, and contractors to ensure budgetary compliance and cost-effectiveness.
• Lead the design and planning of exhibition spaces, collaborating with curators, designers, and other relevant staff to create visually compelling exhibits.
• Oversee the installation process, ensuring that exhibitions are set up according to artistic and safety standards, and within established timelines.
• Provide clear and detailed briefs to exhibition designers, offering guidance on thematic elements, spatial considerations, and the integration of artistic and educational components.
• Troubleshoot and resolve any design-related issues that may arise during the exhibition planning and installation phases, maintaining a high standard of quality and aesthetic coherence.

• Bachelor’s degree in visual design, interior design, architecture or related field.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Knowledge of the following languages is a plus: Chinese, Japanese and Korean.
• Experienced in interpreting curatorial vision into engaging exhibition experiences.
• Familiar with one or more key design tools, AutoCAD, adobe, 3ds Max.
• Knowledge of lighting design is preferred but not a must.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Proven experience of 5 years in exhibition management within a museum or cultural institution setting.
• Demonstrated success in coordinating and executing diverse and high-quality exhibitions.

Join our team and be part of the continued success of Bali's largest integrated resort.

We offer an exciting career opportunity at AYANA SAKA Museum for an individual with the following details:

Summary of Responsibilities:

• Oversee the creation of educational publications, ensuring content accuracy and alignment with the museum's educational objectives.

• Work closely with curators, educators, and guest experience teams to develop and deliver educational write-ups that align with the museum's objectives and resonate with diverse audiences. This includes extended captions, artists' stories, wall texts, visitor booklet, and audio script.

• Lead marketing initiatives to promote museum exhibitions and programs, utilizing both traditional and digital channels to maximize reach and impact.

• Collaborate with design and creative teams to produce compelling promotional materials that effectively communicate the museum's offerings and maintain the museum's brand presence.
• Develop and implement a robust social media strategy, managing various platforms to engage audiences, increase followership, and enhance the museum's online presence.
• Analyze social media metrics to measure the effectiveness of campaigns, and adapt strategies to optimize engagement and reach.
• Assist AYANA Public Relations to coordinate all public relations activities relevant for SAKA exhibition and programs.
• Assist in the preparation of media materials including press release, press statements, FAQs, and keynote presentations.

• Bachelor’s degree in communications, Public Relations, Marketing, or a related field.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Knowledge of the following languages is a plus: Chinese, Japanese and Korean.
• Able to craft compelling narratives, press releases, and marketing materials.
• Proficiency in managing social media platforms and leveraging them for brand promotion and engagement.
• Excellent communication skills to effectively convey ideas, expectations, and feedback.
• Build and maintain positive relationships with team members, stakeholders, and external partners.
• 5 years of relevant experience in communication preferably within the cultural or museum sector.
• Demonstrated success in developing and implementing comprehensive communication strategies.