AYANA Midplaza Jakarta is seeking a highly motivated and experienced Reservation Manager to join our dynamic team. In this role, you will be responsible for overseeing all aspects of the reservation process and ensuring guest satisfaction. Your key responsibilities will include managing hotel inventory, cross selling and maximizing hotel occupancy and revenue, providing excellent customer service, and training and supervising reservation staff. You will work closely with other departments to ensure a smooth and efficient reservation process.

• Minimum 2 years of experience in a similar role
• Bachelor's degree in Hospitality or a related field
• Proficiency in hotel reservation systems (e.g. Opera)
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Fluency in English and good writing skill

Are you a hospitality professional who thrives in providing exceptional service to guests? Look no further, as AYANA Komodo is seeking a Bell Captain to join our dynamic team.

Responsibilities

• Welcome and assist guests upon arrival and departure
• Coordinate the transportation of luggage
• Inspect guest rooms to ensure they are in proper order
• Provide information and assistance to guests regarding hotel facilities and local attractions
• Supervise and mentor the Bell team to ensure efficient and professional service

• Prior experience as a Bell Captain in a luxury hotel or resort is preferred
• Excellent communication and interpersonal skills
• Strong leadership abilities and the ability to motivate a team
• Proficient in English
• Diploma in Hospitality or a related field is required

AYANA Hospitality is a renowned luxury resort company known for its exceptional service and exquisite culinary experiences. We are currently seeking a talented and passionate individual to join our team as a Commis Pastry at AYANA Komodo, one of our stunning properties located in Komodo Island, Indonesia.

As a Commis Pastry, you will work closely with our experienced pastry team to produce high-quality pastries, desserts, and bread items for our guests. You will have the opportunity to learn and develop your skills in a dynamic and supportive environment while delivering delightful culinary creations.

• Prior experience or education in pastry and baking is preferred, but not required. We welcome individuals who have a strong passion for pastry and a willingness to learn.
• Basic understanding of pastry techniques and knowledge of ingredients.
• Good organizational skills and the ability to work effectively within a team.
• Strong attention to detail and a commitment to producing beautiful and delicious pastries.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Willingness to work flexible hours, including evenings, weekends, and holidays, as required by the operation.

Join our team and be part of the continued success of Bali's largest integrated resort.

We offer an exciting career opportunity at AYANA SAKA Museum for an individual with the following details:

Summary of Responsibilities:

• Collaborate with curators and senior management to contribute to the development of the museum's overall exhibition strategy.
• Research and identify potential exhibitions that align with the museum's mission, audience interests, and strategic goals.
• Facilitate communication between curators and other museum departments to align exhibition plans with broader organizational objectives.
• Coordinate exhibition timelines, deadlines, and milestones, ensuring that all aspects of the exhibition process are executed efficiently and effectively.
• Conduct regular project meetings with cross-functional teams to address challenges, communicate updates, and ensure the smooth progression of exhibition projects.
• Develop and manage the exhibition budget, including cost estimation, financial forecasting, and expense tracking.
• Negotiate contracts with curators, artists, lenders, vendors, and contractors to ensure budgetary compliance and cost-effectiveness.
• Lead the design and planning of exhibition spaces, collaborating with curators, designers, and other relevant staff to create visually compelling exhibits.
• Oversee the installation process, ensuring that exhibitions are set up according to artistic and safety standards, and within established timelines.
• Provide clear and detailed briefs to exhibition designers, offering guidance on thematic elements, spatial considerations, and the integration of artistic and educational components.
• Troubleshoot and resolve any design-related issues that may arise during the exhibition planning and installation phases, maintaining a high standard of quality and aesthetic coherence.

• Bachelor’s degree in visual design, interior design, architecture or related field.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Knowledge of the following languages is a plus: Chinese, Japanese and Korean.
• Experienced in interpreting curatorial vision into engaging exhibition experiences.
• Familiar with one or more key design tools, AutoCAD, adobe, 3ds Max.
• Knowledge of lighting design is preferred but not a must.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Proven experience of 5 years in exhibition management within a museum or cultural institution setting.
• Demonstrated success in coordinating and executing diverse and high-quality exhibitions.

Join our team and be part of the continued success of Bali's largest integrated resort.

We offer an exciting career opportunity at AYANA SAKA Museum for an individual with the following details:

Summary of Responsibilities:

• Oversee the creation of educational publications, ensuring content accuracy and alignment with the museum's educational objectives.

• Work closely with curators, educators, and guest experience teams to develop and deliver educational write-ups that align with the museum's objectives and resonate with diverse audiences. This includes extended captions, artists' stories, wall texts, visitor booklet, and audio script.

• Lead marketing initiatives to promote museum exhibitions and programs, utilizing both traditional and digital channels to maximize reach and impact.

• Collaborate with design and creative teams to produce compelling promotional materials that effectively communicate the museum's offerings and maintain the museum's brand presence.
• Develop and implement a robust social media strategy, managing various platforms to engage audiences, increase followership, and enhance the museum's online presence.
• Analyze social media metrics to measure the effectiveness of campaigns, and adapt strategies to optimize engagement and reach.
• Assist AYANA Public Relations to coordinate all public relations activities relevant for SAKA exhibition and programs.
• Assist in the preparation of media materials including press release, press statements, FAQs, and keynote presentations.

• Bachelor’s degree in communications, Public Relations, Marketing, or a related field.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Knowledge of the following languages is a plus: Chinese, Japanese and Korean.
• Able to craft compelling narratives, press releases, and marketing materials.
• Proficiency in managing social media platforms and leveraging them for brand promotion and engagement.
• Excellent communication skills to effectively convey ideas, expectations, and feedback.
• Build and maintain positive relationships with team members, stakeholders, and external partners.
• 5 years of relevant experience in communication preferably within the cultural or museum sector.
• Demonstrated success in developing and implementing comprehensive communication strategies.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Responsibilities

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Address customer complaints and escalate to Guest Relations Manager when needed
• Ensure compliance with health and quality standards

• Fluent in English

• Minimum of 2 year experience at Front office in a 5 Stars or luxury resort
• Fluent in Japanese, with a certified language test (minimum N2)
• Experience in operating OPERA system
• Diploma in Rooms Division, Hotel Management, or other relevant fields. A bachelor's degree is desirable