·        Handle benefits enrollments, changes, and terminations accurately and promptly to the Insurance provider and BPJS Kesehatan.

·        Assist employees with benefits-related issues and questions, providing excellent customer service

·        Manage and process claims and invoices and resolve administrative problems with insurance providers.

·        Conduct presentations, enrollments, and educational sessions to inform employees about their benefits.

·        Evaluate benefits plans, programs, and policies to recommend changes and improvements.

·        Perform regular audits of benefits data to ensure accuracy and compliance

·        Ensure that all benefits programs comply with legal requirements.

Job Responsibilities:

• Develop tactics for communicating complex medical and scientific information to the healthcare community, including support for answering unsolicited medical questions, adverse event reporting, and other clinically related medical information.
• Acts as a strategic partner alongside Commercial and R&D, and medical and scientific partner to both external and internal stakeholders. 
• Leads the relationship management and communication of medical and scientific information with health-care providers, payers, and other medically-focused customers (e.g., regulators, institutional leaders) in accordance with required regulatory and compliance standards
• Develops scientific relationships and external expert engagement on behalf of the organization's customers.
• Communicates complex scientific and medical information to a variety of internal and external stakeholders; builds and fosters strong relationships with key external experts in their shared therapeutic category; works with external experts to execute medical projects that bridge the communication between clinical development and commercial success;  builds and fosters strong relationships with internal stakeholders for the benefit of the business;  and gathers and communicates field insights to inform business strategy and medical plans
• Develop tactics for communicating complex medical and scientific information to the healthcare community, including support for answering unsolicited medical questions, adverse event reporting, and other clinically related medical information
• Develop contacts with key clinicians, university teaching hospitals, group purchase organizations and other medical / scientific groups
• Act as a clinical resource with professional and advocacy organizations with the objective of developing relationships and identifying potential business opportunities
• Work closely with internal customers to develop and execute a plan designed to meet shared business/clinical objectives
• Uncover scientific data that may have the potential for publication and/or abstract presentation

Requirements:

• Candidates with a terminal Clinical/Science degrees e.g. MSc, PhD or MD degree will be considered
• Field-based Medical experience preferred, Therapeutic area Hepatology/Hematology/Oncology added advantage
• Effective communicator (written and presentation) with good interpersonal skills and experience of developing and delivering presentations
• Must excel at working independently and in cross-functional teams candidates with a self-starter attitude strongly preferred

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

The Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time.

Central to the Health Representative’s role will be the introduction of medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Health Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

The Health Representative should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers. The Health Representative identifies and prioritises Pfizer opportunities through understanding customers’ business and strategic imperatives. The Health Representative is responsible for developing and executing an effective account plan for each account and is part of the Integrated Account Team (IAT).
The Health Representative is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both metro and regional areas.

Requisition :

• A Tertiary Degree preferred in Business or Science or a healthcare background (e.g. pharmacist, nurse) with solid knowledge of the industry.
• Curiosity and an entrepreneurial mindset.
• Analytical skills to identify the connections between data, products and the needs of both Health Care Professionals and patients.
• Written and verbal communication skills to help build trusted, sustainable relationships with your internal and external stakeholders.
• Solid understanding of the digital space and a willingness to keep learning and upskilling.
• This position was Initially 1 year contract based, with the possibility of extension or conversion to a permanent role (based on performance & review)
• Work Location ; Surabaya

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

1. Mengidentifikasi bahaya dan resiko yang terkait dengan Kesehatan, Keselamatan Kerja dan Lingkungan perusahaan serta mengusulkan standard atau tindakan yang diperlukan untuk mencegah bahaya tersebut muncul.
2. Melakukan pemeriksaan terhadap peralatan kerja, mesi, perilaku tenaga kerja, kesehatan tenaga kerja, lingkungan kerja telah dilakukan secara rutin untuk menjaga dari resiko yang berkaitan dengan kesehatan dan keselamatan kerja.
3. Mengasawi kegiatan kerja yang di wilayah perusahaan terutama yang melibatkan pihak luar agar tetap selalu patuh terhadap standar kesehatandan keselamatan kerja yang telah ditetapkan perusahaan.
4. Mengawasi kegiatan yang bersifat beresiko tinggi di wilayah perusahaan telah dilaksanakan sesuai dengan regulsi dan standar perusahaan sehngga terhindar dari bahaya keselamatan maupun kesehatan kerja.