Getting to Know Ajaib

We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our mobile-first approach.  In 2022, we opened our new head office in the Indonesia Stock Exchange Building, and we’re just getting started!

The three principles, or what we call as 3DNAs became the foundation and sets the guideline for the Magician belief system: Everyone is an owner, Growth Mindset, and A Will to Win. 

Job Summary

We are seeking a highly motivated and detail-oriented Product Operations Associate to join our crypto team. In this role, you will play a critical part in ensuring the seamless execution of product operations, including token listings and delistings, withdrawal fee and limit management, and cross-functional coordination. You will work closely with various stakeholders to improve operational efficiency, maintain compliance, and enhance the user experience.

Job Description

Token Listing and Delisting

• Oversee the end-to-end process of token listings and delistings, ensuring smooth integration and compliance with business and regulatory requirements.
• Configure trading pairs, test wallet functions, and monitor post-listing performance, recommending delisting when necessary.

Withdrawal Limit and Fee Monitoring

• Adjust withdrawal fees based on blockchain network conditions and benchmark against competitors to maintain market competitiveness.
• Address and resolve issues affecting withdrawal speed in coordination with relevant teams.

Operational Process Improvement

• Develop and refine Standard Operating Procedures to optimize operational workflows.
• Identify bottlenecks and implement process improvements for enhanced efficiency.

Cross-Functional Coordination

• Work with engineering, compliance, marketing, and support teams to ensure alignment on goals and smooth execution of product launches and updates.
• Manage dependencies, address escalated issues, and support promotional activities for token operations.

• Bachelor’s degree in business, finance, computer science, or a related field.

• 1-3 years of experience in operations, project management, or product management, preferably in the crypto, fintech, or tech industries.
• Strong analytical skills with proficiency in tools like Google Sheets, and constructing data queries using data visualization tools.
• Excellent organizational, communication, and problem-solving skills.
• Familiarity with cryptocurrency trading systems, blockchain technology, and financial operations.
• Ability to collaborate with cross-functional teams and manage multiple tasks in a fast-paced environment.
• Detail-oriented with a commitment to delivering high-quality results.
• Proactive mindset with a willingness to embrace challenges and learn new skills.
• Demonstrate a strong passion for the cryptocurrency industry

Job Summary

The HR Executive will play a key role in supporting the organization’s human resources functions, including total rewards, employee engagement, recruitment, and administrative operations. This position requires a proactive and detail-oriented individual who can handle HR tasks efficiently while fostering a positive work environment.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Total Rewards & Compliance

• Collaborate with Senior Manager, HRBP to input payroll data accurately.
• Ensure employee adherence to company policies and regulations through regular monitoring.
• Administer statutory and company-provided insurance benefits, ensuring timely processing and compliance with applicable laws.
• Draft, organize, and maintain HR documents, including announcements, contracts, internal memos, and official decisions.

2. Employee Engagement

• Plan and organize corporate events, welfare programs, and initiatives to foster employee engagement.
• Develop and execute internal communication plans, including newsletters, event kick-offs, and gift distributions.
• Actively participate in HR initiatives to promote collaboration, teamwork, and a positive company culture.

3. Recruitment & Onboarding

• Conduct labor market research to develop a robust sourcing database, ensuring the timely delivery of qualified candidates to the Line Manager.
• Establish strong, professional relationships with candidates throughout the recruitment process, maintaining engagement during and after interviews.
• Support new hires by facilitating a seamless onboarding experience and providing ongoing follow-up until the completion of their probationary period.
• Assist in all stages of the recruitment process, including job postings, interview coordination, reference checks, and extending job offers.
• Prepare employment contracts for successful candidates and monitor contract statuses to ensure compliance and timely renewals.
• Design orientation schedules and oversee logistical preparations to deliver a positive and engaging employee experience.

4. General HR Operations

• Maintain accurate and up-to-date employee records in compliance with company policies and legal requirements.
• Provide timely support on other HR-related tasks and projects as assigned by the Senior Manager, HRBP.

Regional People Partner responsibilities include supervising local HR teams and implementing company policies. To be successful in this role, you should have a solid understanding of labor regulations and experience as a human resources generalist. This position will be responsible for the Sumatera Utara region and requires high mobility.

Job Description:

• Fulfill Manpower Planning (MPP) requirements in the branch to support the achievement of branch work targets.
• Process all employee-related administrative tasks in the branch in accordance with applicable regulations, minimizing the risk of irregularities.
• Conduct socialization and implement all People and Culture programs within the assigned branches to support the achievement of Regional People Partner targets.
• Manage and resolve employee relations issues through effective, thorough, and objective investigations.
• Collaborate with management and employees to improve working relationships, boost morale, and enhance productivity and retention.

• Bachelor’s degree in Human Resources Management, Law, or a related field
• Proven work experience as a Regional HR or in a similar role
• Strong understanding of full-cycle recruiting processes
• In-depth knowledge of labor regulations
• Excellent verbal and written communication skills
• Preferably based in Sumatera Utara

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Associate Creative Director located in Jakarta, you lead the creative vision for our marketing campaigns and brand identity. This role will oversee content creation, design, and storytelling across multiple channels, ensuring our brand stands out in the smart home industry.

You’ll work at the crossroads of creativity, technology and innovation. Partnering with our Marketing team, Product team and Sales team to build a robust creative process, you’ll leverage performance data to steer creative output and test new messaging and positioning hypotheses based on insights. As part of this, you’ll lead, mentor and motivate a talented team as it grows, including creative copywriters, graphic designers, and video editors, inspiring them to constantly push the boundaries of creative effectiveness.

Responsibilities

• Develop and implement a creative vision that aligns with the brand’s goals and values.
• Lead the design, video, and content teams to produce compelling campaigns and assets.
• Oversee the creation of content for ads, social media, website, and email marketing.
• Ensure all creative outputs are on-brand and resonate with the target audience.
• Collaborate with the marketing team to conceptualize campaign ideas and product launches.
• Review and approve creative deliverables, providing feedback to elevate quality.
• Stay informed about design trends, industry standards, and competitor strategies.
• Guide the team to create innovative visuals, storytelling techniques, and engaging content formats.
• Manage creative timelines and budgets, ensuring projects are completed on time.

• More than 6 years of proven experience in creative roles (e.g., Senior Designer, Creative Director) either in agency or in-house teams.
• Excellent design craft and copywriting skills, and a portfolio that shows experience with Creative, particularly performance work
• Experience working with brand and performance campaigns for direct-to-consumer tech brands at scale, delivering high volume and large production efforts
• Expertise in Adobe Creative Suite, motion graphics, and video editing.
• A sharp eye for detail and a passion for creativity and innovation
• You have proficient understanding of creative across channels, social platform best practices, and user acquisition KPIs
• You have excellent verbal and visual communication skills, allowing you to communicate complex information simply and clearly
• You’ve led creative teams and know what it takes to inspire and grow them
• You thrive in a fast paced, entrepreneurial environment that requires the ability to problem solve, drive chaos to clarity, and maintain personal resilience

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as an Associate Creative Director to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about creative, design, content, technology, and building the future, we'd love to hear from you!

Employer Branding:

• Develop and execute employer branding strategies to enhance the company’s reputation as an employer of choice.
• Monitor and manage social media platforms, career websites, and other channels to showcase the company's culture, values, and employee experiences.
• Create compelling content (e.g., videos, articles, social posts, etc.) to highlight employee experiences, success stories, and company events
• Collaborate with talent acquisition team to represent the company at job fairs, campus recruitment events, and industry networking opportunities to promote the employer brand.

Employee Engagement:

• Design and implement engagement programs to foster a positive work environment and improve employee satisfaction.
• Organize internal events, such as team bonding activities, wellness programs, town halls, and other engagement related programs.
• Handle end to end administrative tasks for employee team building activities
• Support onboarding processes to create a seamless and engaging experience for new hires.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

As a Associate Manager, Credit, you will be responsible for handling credit cases (preferably the complicated one) from beginning to the end. Associate Manager, Credit is also responsible to assist the Credit Manager/AVP for other tasks as well, whether it is related to credit or even beyond that. Furthermore, he/she is also responsible for mentoring Junior credit analysts, as they prepare to embark further in their career to managing people.

What you will do:

• Evaluating customer’s data and financial documents to determine the degree of risk involved to reduce the risk of customer disputes
• Conduct document and information checking and verification as part of credit assessment processes,
• Prepare spreadsheets and detailed written reports to be presented to the loan committee,
• Identification and provide mitigation actions of all risks entailed,
• Provide professional opinions and/or recommendations to Credit Committee regarding customers’ financial credit status referring to credit policy and guidelines
• Track loan covenants to ensure compliance & complete other duties as assigned.

• Having minimum 5 years working experience as a Credit Analyst and/or Relationship Manager for Lending Business (SME/Commercial segment) in banking and/or relevant lending industry regulated by OJK.
• Ability to work independently with minimal supervision.
• Excellent understanding in business financial statements, analytical skills, and mindset,
• Detail oriented, have a strong verification and critical thinking skills,
• Ability to maintain a high level of professionalism and positive attitude with team members and clients,
• Ability to communicate with stakeholders and peers in effective written and verbal communication skills both in Bahasa & English.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Regional People Partner responsibilities include supervising local HR teams and implementing company policies. To be successful in this role, you should have a good knowledge of labor regulations and experience with human resources generalist. This position will be handle for North Sumatera and this is high mobility working.

Job Description:

• Fulfilling MPP needs in their branch to support the achievement of branch work targets.
• Process all administration related to employees at the branch in accordance with applicable regulations in order to minimize the level of irregularities.
• Conducting socialization and implementing all programs related to People and Culture in the branches that are their responsibility, in order to support the achievement of the Regional People Partner targets.
• Manage and resolve employee relations issues by an effective, thorough and objective investigation.
• Work closely with management and employees to improve working relationships, build morale, and increase productivity and retention

• Proven work experience as a Regional HR or similar role
• Strong in recruitment experience
• Understanding of full cycle recruiting
• Good knowledge of labor regulations
• Willing to work with high mobility
• Excellent verbal and written communication skills
• Leadership abilities
• Bachelor Degree in any fields
• Preferably have a home based in North Sumatera

HR Compensation & Benefit Supervisor 

Untuk mengelola dan mengatur manajemen Compensation & Benefit (COMBEN), performa karyawan, serta penilaian kompetensi, sekaligus menganalisis dan menjalankan hubungan industrial secara efektif.

Deskripsi Pekerjaan:

- Melaksanakan tugas-tugas yang diberikan melalui platform kami.

- Tugas diberikan secara acak oleh para penjual di platform marketplace.

- Setiap tugas yang diselesaikan dengan sukses akan mendapatkan komisi sebesar 20%

Jam Kerja:

- Fleksibel, mulai dari pukul 09.00 hingga 22.00 WIB.

- Kakak bisa memilih kapan saja untuk menyelesaikan tugas selama rentang waktu tersebut.

Pendapatan:

- Komisi sebesar 20% dari setiap tugas yang berhasil diselesaikan.

E-commerce Support Associate bertanggung jawab untuk mendukung operasional platform e-commerce dengan memastikan kelancaran proses penanganan tugas, komunikasi dengan mitra atau pelanggan, dan penyelesaian kendala teknis. Posisi ini bertujuan untuk memberikan pengalaman terbaik kepada mitra bisnis dan pengguna, sekaligus mendukung target operasional perusahaan.

Tugas dan Tanggung Jawab:

1. Mengelola dan memantau distribusi tugas di platform e-commerce kepada mitra atau freelancer sesuai dengan sistem.
2. Memberikan panduan, pelatihan, dan dukungan kepada mitra atau freelancer dalam menyelesaikan tugas atau proyek yang diberikan.
3. Menyelesaikan kendala teknis atau administratif yang dihadapi oleh mitra/freelancer, seperti kesalahan sistem atau proses transaksi.
4. Menangani komunikasi dengan mitra dan pengguna melalui berbagai saluran (chat, email, atau telepon) secara profesional dan efisien.
5. Memastikan tugas atau pesanan yang diberikan kepada mitra sesuai dengan standar dan kebijakan perusahaan.
6. Menyediakan laporan berkala terkait progres tugas dan kinerja mitra kepada manajemen.
7. Berkolaborasi dengan tim internal untuk menyelesaikan permasalahan operasional dan meningkatkan sistem kerja platform.

Kualifikasi:

1. Pendidikan minimal SMA/SMK sederajat, diutamakan lulusan D3/S1 di bidang Manajemen, Komunikasi, atau Administrasi.
2. Memiliki pengalaman di bidang customer service, administrasi, atau e-commerce menjadi nilai tambah.
3. Mampu berkomunikasi dengan baik, baik secara lisan maupun tulisan.
4. Menguasai penggunaan komputer, aplikasi perkantoran (Microsoft Office/Google Workspace), dan platform komunikasi online.
5. Teliti, mampu bekerja di bawah tekanan, dan memiliki kemampuan multitasking.
6. Bersedia bekerja secara fleksibel, termasuk secara remote jika diperlukan.

Jenis Pekerjaan:

Penuh Waktu (Full-time) atau Paruh Waktu (Part-time), dengan opsi bekerja secara remote.

Lokasi:

Jawa Barat

Job Description :

1. Oversee recruitment process, including sourcing, interviewing, and onboarding of new employees;
2. Manage employee relations, address concerns, and support staff development initiatives;
3. Implement and update HR policies and procedures, ensuring compliance with regulations;
4. Maintain accurate and confidential employee records, incl. contracts, benefits and performance data;
5. Ensure compliance with labor laws, workplace safety, and company policies;
6. Ensure smooth daily operations of the office, incl. supplies managament, facilities maintenance, and general office upkeep;
7. Develop and maintain administrative systems, policies, and procedures to improve efficiency;
8. Provide translation support for HR and administrative documents in English, Chinese, and Indonesian;
9. Coordinate with external translation services as needed for complex documents;
10. Provide administrative support to executives, including scheduling, travel arrangements, and preparation of meeting materials;
11. Assist with organizing internal events, team meetings, and employee engagement activities;
12. Ensure data accuracy and secure storage of sensitive information.

Deskripsi Pekerjaan: E-commerce Support Associate

Ringkasan Posisi:

E-commerce Support Associate bertanggung jawab untuk mendukung operasional platform e-commerce dengan memastikan kelancaran proses penanganan tugas, komunikasi dengan mitra atau pelanggan, dan penyelesaian kendala teknis. Posisi ini bertujuan untuk memberikan pengalaman terbaik kepada mitra bisnis dan pengguna, sekaligus mendukung target operasional perusahaan.

Tugas dan Tanggung Jawab:

1. Mengelola dan memantau distribusi tugas di platform e-commerce kepada mitra atau freelancer sesuai dengan sistem.
2. Memberikan panduan, pelatihan, dan dukungan kepada mitra atau freelancer dalam menyelesaikan tugas atau proyek yang diberikan.
3. Menyelesaikan kendala teknis atau administratif yang dihadapi oleh mitra/freelancer, seperti kesalahan sistem atau proses transaksi.
4. Menangani komunikasi dengan mitra dan pengguna melalui berbagai saluran (chat, email, atau telepon) secara profesional dan efisien.
5. Memastikan tugas atau pesanan yang diberikan kepada mitra sesuai dengan standar dan kebijakan perusahaan.
6. Menyediakan laporan berkala terkait progres tugas dan kinerja mitra kepada manajemen.
7. Berkolaborasi dengan tim internal untuk menyelesaikan permasalahan operasional dan meningkatkan sistem kerja platform.

Kualifikasi:

1. Pendidikan minimal SMA/SMK sederajat, diutamakan lulusan D3/S1 di bidang Manajemen, Komunikasi, atau Administrasi.
2. Memiliki pengalaman di bidang customer service, administrasi, atau e-commerce menjadi nilai tambah.
3. Mampu berkomunikasi dengan baik, baik secara lisan maupun tulisan.
4. Menguasai penggunaan komputer, aplikasi perkantoran (Microsoft Office/Google Workspace), dan platform komunikasi online.
5. Teliti, mampu bekerja di bawah tekanan, dan memiliki kemampuan multitasking.
6. Bersedia bekerja secara fleksibel, termasuk secara remote jika diperlukan.

Jenis Pekerjaan:

Penuh Waktu (Full-time) atau Paruh Waktu (Part-time), dengan opsi bekerja secara remote.

Lokasi:

Jawa Barat

• Mempersiapkan seluruh data-data karyawan.
• Membuat kontrak-kontrak karyawan.
• Menindaklanjuti rekruitmen karyawan untuk menggantikan yang resign.
• Mengurus PPH 21, Mengurus perizinan dan menindaklanjuti data BPJS Kesehatan dan Ketenagakerjaan.

• Mempersiapkan seluruh data-data karyawan.
• Membuat kontrak-kontrak karyawan.
• Menindaklanjuti rekruitmen karyawan untuk menggantikan yang resign.
• Mengurus PPH 21, Mengurus perizinan dan menindaklanjuti data BPJS Kesehatan dan Ketenagakerjaan.

• Mempersiapkan seluruh data-data karyawan.
• Membuat kontrak-kontrak karyawan.
• Menindaklanjuti rekruitmen karyawan untuk menggantikan yang resign.
• Mengurus PPH 21, Mengurus perizinan dan menindaklanjuti data BPJS Kesehatan dan Ketenagakerjaan.

• Mempersiapkan seluruh data-data karyawan.
• Membuat kontrak-kontrak karyawan.
• Menindaklanjuti rekruitmen karyawan untuk menggantikan yang resign.
• Mengurus PPH 21, Mengurus perizinan dan menindaklanjuti data BPJS Kesehatan dan Ketenagakerjaan.

• Mempersiapkan seluruh data-data karyawan.
• Membuat kontrak-kontrak karyawan.
• Menindaklanjuti rekruitmen karyawan untuk menggantikan yang resign.
• Mengurus PPH 21, Mengurus perizinan dan menindaklanjuti data BPJS Kesehatan dan Ketenagakerjaan.

• Bachelor's Degree from Law, Psycology, System Informasi and Manajemen Informatika with a minimum GPA of 3.00
• Fresh graduates are welcome to apply
• Actively involved in organizations
• Fluent in English both oral and written
• Adaptable, eager to learn, and achievement oriented
• Excellent interpersonal, communication, and leadership skills
• Ready to be assigned in Banten ( Jatiuwung-Tangerang )

1. Develop features that supports and empower Sales and Commercial teams meet the market demand according to telematics Industry trends.
2. Collaborate with cross-functional teams on the ideation, research, design, development to ensure the product fit the market needs.
3. Understand user needs and translate them into product requirements, considering business goals, development costs, and potential technical debt.
4. Drive feature delivery within deadlines by proactively addressing blockers, fostering alignment, and taking necessary actions to ensure a successful release.

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.