Purpose of the role

We are looking for QA-QC Manager based in Jabodetabek to develop & implement the QA QC guidelines to the supply chain to serve the needs of clients across APAC markets.

As a QA-QC Manager, you will be responsible for the strategy and implementation of quality assurance and quality control for Promotional Print and Packaging, Displays and signages, Temporary and Permanent Displays, Digital POSM, and marketing activation delivered by the supply chain in Indonesia.

Working collaboratively with operations and suppliers to develop and implement quality assurance and QC process improvements. This role is responsible for the defined services in Indonesia, based in Jakarta.

Key Responsibilities:

QA QC processes and compliances

• Develop QA strategy for preventing defects, avoiding failures to ensure reduction or elimination of failures in quality.
• With QA, focus on the product quality, that guarantees that the processes, QC standards, and procedures are suitable for the various categories for the above scope, and are properly implemented in the QC plan.
• Develop, implement, and maintain quality control guidelines and processes to ensure that products and services meet or exceed customer expectations.
• Developing standard QC reports for production and installations
• Provide expertise on process of quality improvements with operation team
• Implement QA/QC processes with suppliers, conduct refresher training (need basis)
• Preparing NCR and corrective action plan for QC failures
• Conduct internal audits to verify that quality control processes are being followed.
• Continuous improvements to analyse processes, identify weaknesses, eliminating problems or gaps to help improve the standard of quality within the supply chain.
• Keep up to date with industry developments and new technologies that can improve quality control processes.

Onsite QA/QC

• Oversee the inspection and testing of products to ensure that they meet quality standards.
• Develop and maintain quality control protocols and procedures, including inspection plans, testing methods, and data analysis techniques.
• Manage the QA QC audits of suppliers, ensure full compliance by supplier to their processes.
• Evaluate new suppliers and products to ensure that they meet quality standards.
• Monitor and assess prototype production to set up QA QC for mass production.
• Monitor production quality control, ensure adherence to QA/QC process.

Inspections, Shipping, and Installations

• Inspection of finished goods – matches prototypes and meets QC standards.

• QC reporting

Post campaign review

• Ongoing QA-QC process improvements and suggestions

• Communicate quality control results to management and take corrective action where necessary.
• Implement QC measurement matrix and enforce corrective actions.
• Monitor and review customer complaints and feedback to identify areas for improvement in quality control processes.

Skills, knowledge, experience and exposure

• Any bachelor’s degree but preferred in a relevant field of supply chain management, logistics, business administration.
• 10+ years of experience in QA-QC and supply chain management role in commercial print, Point-of-Sale (POS) industry
• Must have in-depth understanding of various printing and POS manufacturing processes, and raw materials used in the Print and POSM industry.
• Knowledge of QC, supply chain processes and systems, such as procurement, manufacturing, warehousing, and transportation
• Knowledge of relevant legislation, regulations, and standards (e.g. customs regulations, hazardous materials regulations)
• Abilities to develop QA-QC processes and implementation in field work.

 The mindset to navigate the role

• Ensure meeting of high ethical standards related to the QA/QC process.
• Ability to analyse data and make informed decisions

Temperament for the role

• Excellent communication and interpersonal skills
• Contribute to a positive work environment and promote teamwork.
• Strong problem-solving and decision-making skills

Role Requirements 

• Some travel along with out of hours and flexible working will be required

• Private Health Insurance

[Company Intro]
NoTag Korea is a Korean IT-based retailing start-up company that was founded in 2021. Within just two years of operation, NoTag Korea has secured a total of 5 million USD series-A investment from at least 5 notable Korean investment firms, including Lotte Group (Lotte Ventures). As of 2023, NoTag Korea is selling over 80 brands, ranging from Korean cosmetics to lifestyle products, and operating in 7 countries, such as Taiwan, Hong Kong, Singapore, Malaysia, Australia, etc. We have recently set up our first overseas office in Taiwan, NoTag International Taiwan, and we are currently looking for talented & keen individuals to join our new office in Indonesia, NoTag International Indonesia, located at Lotte Shopping Avenue, South Jakarta.

[Junior Marketing Manager]

-  Manage offline B2B / B2C sales

-  Manage online B2B / B2C sales (Shopify, Shopee, Lazada, etc)

-  Manage logistics/packing/delivery for online operations (3PL/warehouse)

-  Manage & promote Social Media platforms (Instagram, etc)

-  Manage & execute offline promotion events (Expo, pop-up store, etc)

-  Manage Customer Service

-  Manage internal data & sales report (Work with Korean HQ)

[Application Process]

-  CV screening → 1st Interview (Online)→ 2nd Interview (Online)→ 3rd Interview (Offline)→ Selection

-  Required documents: CV & Self-introduction (English)

-  Send your CV to: [email protected]

-  Hiring until 31st January 2023

[Working Conditions]

-  Employment Type: Full-time (Probation Period - 3 months)

-  Working Hours: 08:00 - 17:00 (1 hour lunch break)

-  Location: [Lotte Mall Jakarta, South Jakarta]

-  3~5 years of experience in the relevant field

-  Have experience in dealing with overseas brands

[Preferred Qualifications]

-  Fluent in English or Korean

-  Educational background in an English-oriented country/institution (USA, UK, Singapore, etc)

-  Graduated from a Korean university

-  BPJS

-  THR

-  Performance Bonus

-  Very competitive salary rates

• Contribute to the development and maintenance of IT and information security policies and procedures in accordance with industry standards and applicable regulations.
• Periodically facilitate IT and information security awareness.
• Monitor and assess the organization's compliance with policies, standards, and relevant IT and information security regulations.
• Conduct regular compliance audits.
• Provide support to Internal and External Auditors regarding the implementation and certification of ISO 27001.
• Assist Internal and External Auditors and Compliance team in meeting regulatory and audit requirements.
• Participate in the identification, assessment, and monitoring of IT and information security risks.
• Support the development and maintenance of the risk register.
• Collaborate with the IT and information security team, as well as various business units, to ensure compliance and effectively mitigate risks.

• Bachelor's degree in Information Technology, Information Security, or a related field.

• Good understanding of GRC concepts and principles of information security.
• Basic knowledge of IT Risk, information security regulations such as "Peraturan OJK Manajemen Risiko TI" lembaga jasa keuangan non Bank, or ISO 27001.
• Familiarity with information technology and security, including knowledge of security controls.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to compile clear and concise reports.
• Quick learner and adaptable to changes in technology and regulations.
• Additional certifications such as Cobit, ITIL, ISO 27001, CISA, or similar would be a plus.
• Effective team player and ability to collaborate with various stakeholders in the organization.