• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Director in overseeing the Event floorplan, managed by the Sales Operations team, escalating any strategic decisions where required

• Support the financial planning for the Event, working closely with the Event Manager

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role:

We are looking for a IT Executive to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Main Responsibilities:

• Provide 1st & 2nd level end user and system support, including service request, incident management, and problem resolution.
• Support technical issues related to end-user devices (e.g., desktop/laptop computers, printers, scanners, tablets, and smartphones) and software (e.g., Microsoft Office and emails).
• Support retail store POS software and hardware.
• Set up accounts and workstations, as well as deploy and configure software and hardware in bulk.
• Manage network servers, technology tools, and the setup and deployment of new desktop/laptop computers, including Windows Active Directory administration.
• Monitor system performance and maintain them as per requirements, troubleshooting issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Effectively manage software and hardware equipment needs across both HQ and store locations.
• Develop procedures, guidelines, and checklists for future reference.
• Support and maintain physical security systems such as CCTV and door access.
• Collaborate with internal teams to enhance problem resolution and reduce knowledge gaps.
• Partner closely with HR to ensure a seamless onboarding and exit process from an IT standpoint.
• Ensure adherence to the operating budget for Internal Operations Function.

• Proven experience as a System Administrator or Network Administrator.
• Good knowledge of IT asset management, MDM, Active Directory, Network Security, ERP software, system security, and data backup/recovery.
• Experience in scripting with Powershell, Python, or other languages for deployment will be a plus.
• Familiarity with diverse operating systems and platforms.
• Resourceful problem-solving skills.
• Interest in staying current with technology trends.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.
• Bachelor's degree in Information Technology, Computer Science, or a related field; professional certifications (e.g., Professional Google Workspace Administrator) are a plus.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Develop and oversee key performance indicators (KPIs) for security.
• Oversee service level agreements (SLAs) for security operations and create risk-based dashboards for reporting.
• Create and implement a comprehensive vulnerability management program, including managing activities related to vulnerability assessment (VA) and penetration testing (PT).
• Develop and implement security programs for network, server, and cloud environments, including onboarding processes and pre- and post-scanning activities.
• Conduct periodic configuration reviews based on CIS benchmarks.
• Manage the application security program by identifying and mitigating risks in collaboration with business application teams.
• Collaborate in managing the endpoint security, network security, and server security programs.
• Collaborate in managing the overall security operations management program.

• At least 3-5 years of documented work experience in security engineering.
• Prior practical knowledge of web, mobile, and cloud security.
• Hands-on experience in constructing and maintaining security measures such as firewalls, intrusion detection systems, antivirus software, authentication systems, content filtering, etc.
• Thorough understanding of IT infrastructure concepts across all layers, including Servers, Networks, End User Computing, and Cloud.
• Experience in designing and implementing risk-based information security programs.
• Hands-on experience in implementing standards such as ISO 27001, NIST, CIS, or equivalent.
• Hands-on experience in designing, implementing, and managing Data Leak Prevention programs.
• Hands-on experience in conducting application security assessments, both manual and tool-based.
• Gained solid understanding of OWASP, CIS, and NIST guidelines for application security.
• Experience in utilizing anti-malware solutions.
• Experience in designing security programs for cloud services, including IAAS, PAAS, and SAAS.
• Hands-on experience with native cloud security capabilities.
• Experience in implementing cloud security solutions like CASB.
• Excellent communication and presentation skills.
• Experience in collaborating with mid-level and senior-level management, with the ability to understand business processes and requirements.
• Understanding and effectively communicating security risks to core technology teams and business functions.
• Preferred certifications: CISSP, CCSP, CISM, ISO 270001 LI/LA.

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

About the team

Job Desc

• Greet and welcome guests as soon as they arrive at the Amartha Village
• Direct visitors to the appropriate person A-teams
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain Amartha Village security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front Amartha Village supplies and keep an inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing and document delivery 

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. filing and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude is a must
• Good looks and understands basic English conversations
• Have bachelor degree and/or vocational sertifcation

About the role

As an Admin support, you will have the opportunity to participate in important projects, create and implement strategies to enhance the adoption of new digital products for Amartha's partners across all operational areas. You will collaborate with the Field Operations team & Head Office to achieve set targets.

Responsibilities

● Performing a verification check on the submission of specimens from Point.

● Submitting specimen signing requests to the COO

● Sending specimens that have been signed by the COO to Point.

● Providing solutions for issues related to the opening of new accounts or updating specimens

faced by Point.

● Monthly recap of specimen submissions and resolutions for new account openings and

specimen changes.

The qualifications that you must have

● Open for Fresh Graduate (D3-S1)

● Have good communication skill to collaborate with cross division and field team

● Proficiency in Microsoft Office

● Comfortable working in a complex and face-paced environment

About the team

A flexible lending business support team with members scattered across multiple regions, focuses

on supporting various aspects of Amartha's business (performance disbursement, new product

features, expansion to new points, petty cash) with the goal of achieving set targets. Enthusiastic

about new ideas, they execute with an 'Above & Beyond' approach. If the initial approach doesn't

succeed, they embrace a fresh spirit to explore alternative ideas