1. Membantu dalam proses seleksi, pelatihan, dan pengembangan staf Front Office untuk memastikan mereka mencapai potensi maksimal mereka.
2. Mendukung upaya pengembangan Sumber Daya Manusia dengan merencanakan, mengorganisir, mengarahkan, dan memotivasi staf Front Office serta membantu dalam pengendalian pengeluaran dan kinerja.
3. Memastikan bahwa layanan yang diberikan oleh staf Front Office memenuhi atau melebihi kebijakan dan prosedur yang telah ditetapkan, serta mencapai tingkat kepuasan dan kenyamanan tamu yang tertinggi.
4. Membantu mengontrol penjualan kamar untuk memaksimalkan pendapatan dengan menerapkan teknik manajemen hasil yang efektif.
5. Memeriksa kamar tamu dan area publik untuk memastikan standar kebersihan dan kerapihan tetap terjaga.
6. Memantau status kamar dan menjaga komunikasi yang jelas dengan Departemen Housekeeping serta semua departemen lain di properti.
7. Menguasai kategori kamar, tarif, fasilitas, dan layanan yang tersedia di properti.
8. Menerapkan semua prosedur pengendalian kunci dan berpartisipasi dalam semua hal yang berkaitan dengan keamanan kamar tamu.
9. Mengetahui semua prosedur darurat dan kebakaran serta memastikan bahwa seluruh staf Front Office mendapatkan pelatihan yang lengkap.
10. Membantu Hotel Manager dan menyelesaikan tugas-tugas administratif serta proyek khusus sebagaimana diminta oleh manajemen.
11. Melaksanakan tugas lain yang ditugaskan oleh Front Office Manager atau Hotel Manager.

Tugas dan Tanggung Jawab Front Desk Agent

1. Menyambut Tamu.
2. Menyewakan Kamar Tamu.
3. Memberikan Informasi Pelayanan Hotel.
4. Mengoordinasi Pelayanan Tamu.
5. Menyusun Laporan Status Kamar.
6. Pencatatan Pembayaran Tamu.

1. Melakukan penjualan produk gospiker
2. Melakukan negosiasi penjualan terhadap customer
3. Melakukan pencarian customer potensial
4. Mengelola data administrasi customer

1. Melakukan penjualan produk XL Home
2. Melakukan prospek customer
3. Melakukan pencarian customer potensial
4. Mengelola data customer

1. Handle complain
2. Memberikan solusi terhadap keluhan customer
3. Melakukan penjualan kartu perdana prioritas
4. Pengelolaan administrasi pelanggan

1. Menerima tamu
2. Mengarah tamu untuk ke ruang atau bertemu dengan PIC terkait
3. Membuat dan mengatur jadwal pertemuan
4. Membuat dan mengatur jadwal pemakaian ruangan
5. Memberikan informasi yang diperlukan oleh tamu

1. Mempromosikan produk XL
2. Meyakinkan customer
3. Melakukan penjualan
4. Problem solving terhadap kebutuhan customer

• Melakukan pemeriksaan radiologi hingga memperoleh hasil gambaran   setiap pasien
• Menginput hasil bacaan foto rontgen dari dokter radiologi kedalam sistem
• Melakukan kalibrasi pada peralatan radiologi secara berkala setiap 1 tahun
• Melakukan Uji Kesesuaian alat X-ray secara berkala setiap 4 tahun
• Melakukan koordinasi dengan pihak terkait mengenai perizinan radiologi ke   Bapeten.
• Koordinasi dengan bagian terkait dalam pengiriman TLD badge ke NuklindoLab secara berkala setiap 3 bulan
• Melakukan koordinasi dengan bagian lainnya mengenai pelayanan pemeriksaan kesehatan.
• Mempersiapkan peralatan untuk pelayanan radiologi onsite
• Menjaga dan mengawasi pemeliharaan peralatan yang ada di radiologi
• Membuat laporan kunjungan pasien radiologi.

• Nurture the children throughout their learning activities
• Collaborate with teachers to monitor the development of students
• Work with students in the classroom to promote their learning and development
• Assist children with daily routines such as eating, dressing, and personal hygiene

1. Stakeholder - internal:

• Define in agreement with the Country Manager(s) the local HR strategy (long and short term) and policies within overall regional / Global business context, in terms of recruiting, organizational development, training, compensation & benefits, industrial relations.

• Maintain relationships and share experiences with other functions, regional HR to achieve compatibility in organization design and effective interface with other functions.

• Oversee selection of key staff, succession planning and management development of executive as well as non-executives (according to Job code), based on agreed Corporate Values, optimizing on opportunities to continuously upgrade talent, coaching and advising local managers to maximize employees performance and potential.

• Advise, influence and support managers in defining and implementing plans related to talent management.

• Implement and adapt at country level C&B policies, in line with Global/Regional guidelines which are competitive in the market and encourage employee commitment to organization.

• Develop at the local level in an effective and timely way, the organization performance management system.

• Together with the Country Management Team Members and the respective line/staff managers, determine the organization structures, roles, critical success factors and goals for each line/staff functions.

• Together with the Country Manager(s) and the respective line/staff managers, define the organizational development of the company and the skills needed to reach the business targets within the medium term plan, and the relative training plan to cover the gaps discovered (if any).

• Advise, influence and support managers in the definition of the optimal qualitative and quantitative staffing in the short and long term, in order to contribute to the country's business objectives.

• Promote any initiatives which enhance the company productivity such as for example “continuous improvement” process and “speed & simplicity” culture in every activity of the organization.

• Advise, influence and support the managers in any re-engineering process within the country organization, which contribute to increase productivity and effectiveness.

• Advise country management in all human resources related questions/issues.

• Advise, influence and support managers in the effective use of the country labor laws/contracts and the collective agreements.

• Advise, influence and support the managers in any disciplinary process to be used within their employees in line with the local legal framework.

• Deal with employees' individual issues on an exceptional basis as their direct managers are their primary interface.

• Implement and monitor health & safety plans to prevent employees from injuries and protect health in line with country legal requirements and good practice.

• Ensure the provision of an efficient and timely personnel and payroll administration services, in compliance with the country labor laws/contracts and any collective agreements.

• Advise, influence and support in the effective employee communication activities ensuring the full respect of the local industrial relations and the local legal framework.

• Participate in cross-functional business aspects to ensure that cohesive joint decision-making processes exist at country level.

2. Stakeholder - external

• Encourage and develop the culture behavior and values of organization.

• Promote and implement HR policies that both comply with Corporate HR guidelines, local mandatory regulations and good practice.

• Ensure attraction of outstanding people capable of making significant contributions to organization’s success, taking into account the future needs of the company, in line with Global HR guidelines.

• Maintain regular relationships with authorities and unions.

• Manage local industrial relations activities and enhance effective relations with trade unions and works councils.

• Strictly follow the country's labor laws/contracts and the collective agreements.

• Represent organization in professional associations in the area of responsibility.

• Identify, negotiate, approve and control the quality of relevant consultants (lawyers, head-hunters, training consultants, market data providers, etc. related HR).

3. Process

• Implement and monitor HR policies, standards and processes ensuring HR best practices and alignment to Corporate HR guidelines and the country labor and fiscal laws.

• Prepare and monitor local HR budget; manage all relevant costs and expenses of the local HR Dept. within the allocated budget.

• Control the implementation and maintenance of a global HR information system and metrics on country level, in line with the Global /Regional HR guidelines and deliver all relevant personnel data to line management and Global HR.

• Prepare and monitor on a monthly basis the personnel costs and the relative FTE data evolution, comparing them with the budget and the forecasts, analyzing any gaps discovered and proposing the appropriate solutions to cover the gaps discovered.

• Propose any effective solutions to increase company productivity with particular regard for example to working hours shifts to reduce overtime, use the most effective country employment agreement to hire people, control and manage illness rate, use the vacation days, travel & living expenses, company car, mobile phone, other benefits, etc..

• Provide “internal climate” process defining, implementing and managing specific “Employees Opinion Survey” process (including giving feedback process) and defining specific action plan needed for any areas of improvements discovered.

• Ensure the accuracy of the data of the monthly employees’ wages in line with the employment agreements, the country labor and fiscal laws and the collective agreements.

• Ensure the accuracy and punctuality of the monthly payment to the employees of their salaries, to the national social security systems and the national pension scheme.

• Integrate the country HR functions to focus on joint priorities and exploit scale economies while safeguarding the business performance in relevant organization Business Units.

4. People Development

• Develop and maintain a motivated HR team of competent managers and staff.

• Evaluate the HR staff performances of his/her direct reports and ensure that the same is done for the other members of the HR team.

• Together with the HR Director, South Asia and EMEA determine the HR organizational structure, roles, critical success factors and goals of both the HR strategic agenda and to support the business priorities.

5. Safety and environment:

• Follow safety and environment policy; be aware to raise safety and hygiene standards in your area.

• Completion 5S audit at the place as policy and do “Near Miss” audit as requirements.

• Carry out maintenance and project activities for electrical and instrumentation properly, and handle ambient noise, B3, solid, and liquid waste in accordance with SOP, superior guidance, and standards/directions from the SHE team.
• Play an active role and inform superiors, GA, and managers if there are equipment, tools, licenses, and calibrations that are about to expire, both for the equipment and themselves.
• Carry out repairs, additional equipment, modifications, and preventive and predictive maintenance. Perform repairs and modifications according to the fixed plans, and report any changes to the implementation of planning related to planning changes requested by the production team due to urgent or emergency conditions.
• Control the use of spare parts and report any use/replacement.
• Clean work tools after use, record the work tools that have been used, and maintain the condition of work tools.
• Continue/replace the work of other colleagues who are absent in accordance with superiors’ instructions and applicable overtime/compensation procedures.
• Provide a report to superiors (direct communication) if there is a problem that cannot be resolved within a certain time limit for the shift in accordance with applicable procedures.
• Control work health and safety principles in shifts.
• Ensure the cleanliness of the work area after making modifications and repairs to process machines according to target.
• Achieve targets according to quality objectives.

• Carry out maintenance and project activities for electrical and instrumentation properly, and handle ambient noise, B3, solid, and liquid waste in accordance with SOP, superior guidance, and standards/directions from the SHE team.
• Play an active role and inform superiors, GA, and managers if there are equipment, tools, licenses, and calibrations that are about to expire, both for the equipment and themselves.
• Carry out repairs, additional equipment, modifications, and preventive and predictive maintenance. Perform repairs and modifications according to the fixed plans, and report any changes to the implementation of planning related to planning changes requested by the production team due to urgent or emergency conditions.
• Control the use of spare parts and report any use/replacement.
• Clean work tools after use, record the work tools that have been used, and maintain the condition of work tools.
• Continue/replace the work of other colleagues who are absent in accordance with superiors’ instructions and applicable overtime/compensation procedures.
• Provide a report to superiors (direct communication) if there is a problem that cannot be resolved within a certain time limit for the shift in accordance with applicable procedures.
• Control work health and safety principles in shifts.
• Ensure the cleanliness of the work area after making modifications and repairs to process machines according to target.
• Achieve targets according to quality objectives.

Job Desk :

1. Melakukan pengecekan terhadap infrastruktur Pendukung IT (Hardware & perlengkapan lainnya), termasuk perawatan pencegahan (antivirus, pencatatan garansi), troubleshooting hardware, printer, scanner, Jaringan LAN, CCTV, PABX
2. Melakukan pengecekan terhadap software (termasuk email), termasuk instalasi, maintenance, trouble shooting, serta memastikan dapat bekerja dengan efektif
3. Melakukan pengecekan terhadap arus data yang digunakan user termasuk backup data secara berkala (pengecekan password, server, dll)
4. Merespon terhadap keluhan user dalam permasalahan yang dihadapi di bidang IT
5. Selalu mengembangkan Hardware/software sehingga dapat membantu pekerjaan lebih efektif

1. Front Office

2. Operator Telepon di Subang

3. Melakukan administrasi dan menerima dan menneruskan surat/paket ke bagian yang dituju

1. Menyusun dan membuat laporan operasional, termasuk di dalamnya laporan terkait beban biaya kantor seperti BBM, alat kerja, alat berat, dan genset

2. Memeriksa dan mengawasi keluar masuknya barang di gudang dan membuat laporan

3. Mengawasi proses Workshop serta pemakaian spare part

1. Membuat payment voucher termasuk di dalamnya bank, petty cash, dan advance dalam rangka menunjang proses pembayaran dan menjaga ketersediaan dana untuk menunjang operasional perusahaan. 

2. Membuat cash bank balance report dan cash reconcilitation report baik secara harian maupun bulanan dalam rangka menunjang ketersediaan data yang akurat dan tepat waktu bagi manajemen dalam mengambil keputusan.

3. Melakukan evaluasi terhadap data-data pendukung transaksi pengeluaran kas / bank dari departemen terkait dalam rangka memastikan akurasi dan keabsahan data dan fakta yang terdapat pada transaksi keuangan. 

1. Memeriksa pemasukan dan pengeluaran terkait dengan Tol, BBM, parkir & reimburse 2. Melakukan pencatatan asset perusahaan dan tracking asset

3. Memeriksa dan mengawasi Office boy/girl di Subang

4. Memonitoring seluruh kegiatan GA di Subang

1. Offering the industrial plot

2. Maintain relationships and expand the network with Business Associations

3. Handling customers starting from the introduction, offer, and negotiation stage, up until a deal occurs

1. Offering the industrial plot

2. Maintain relationships and expand the network with Business Associations

3. Handling customers starting from the introduction, offer, and negotiation stage, up until a deal occurs

1. Created Civil & Infra design conceptual report

2. Create road & bridge design planning drawings

3. Review & check shop drawings & as built drawings for buildings, Civil & Infra

4. Review & check the Consultant's working drawings (DED).

5. Plan a Grading Plan

6. Create an industrial water network design

7. Create a waste water network design

8. Calculate & Create RAB/Budget for Infrastructure & land grading work

9. Survey of the location to be designed

10. Create a report on location survey results

1. Able to prepare complete financial reports in accordance with General Financial Accounting Standards (SAK) along with analysis and problem solving from the results of the analysis
2. Master the latest Tax Regulations
3. Prepare tax planning and SPT report
4. Experienced in dealing with financial audits from government regulators such as DJP, BI, OJK, etc
5. Master the logic of financial reporting systems/applications that are integrated between systems/applications/modules
6. Act as an active whistle blower / reporter for each Journal of unusual anomalous transaction activity

1. Developing systems and compiling procedures & standards related to Quality Assurance (QA) & Health, Safety Environment (HSE)

2. Control and evaluate its implementation with the aim of ensuring QA & HSE meets established requirements

• Make a financial reporting.
• Preparing and reviewing monthly taxes, WHT and VAT
• Manage tax filings and payments, including VAT, corporate income tax, and other applicable taxes.
• Preparing memorial journal
• Reviewing general ledger, account payable, and account receivable
• Ensure compliance with local and international tax regulations, particularly those related to digital transactions.

1. Menyusun dan mengontrol perencanaan cash managementsesuai dengan aktivitas perusahaan dalam rangka memastikan alur kas yang tepat dan menjaga akurasi data pengeluaran

2. Mengelola, mengontrol dan mengevaluasi proses pembuatan payment voucher termasuk di dalamnya bank, petty cash, dan advance untuk menunjang operasional perusahaan

3. Mengelola dan mengontrol proses pembuatan forecast payment report setiap minggu serta advance payment report setiap bulan

4. Mengelola dan mengontrol proses pembuatan cash bank balance report dan cash reconcilitation report baik secara harian maupun bulanan

5. Mengawasi dan melakukan evaluasi terhadap data-data pendukung transaksi pengeluaran kas / bank dari departemen terkait dalam rangka memastikan akurasi dan keabsahan data dan fakta yang terdapat pada transaksi keuangan

6. Mengontrol dan mengawasi kegiatan AR mulai dari pencetakan invoice, penerimaan dana, voucher dan pengembalian/pembayaran (deposit/kelebihan pembayaran)

1. Make payment voucher including bank, petty cash, and advance to improve payment process and business operations

2. Input the transaction journal data

3. Reconcile Account Payable transactions to ensure accuracy & completeness