About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

The Role

You will interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Understand our customers deeply and provide them with the best experience by managing, improving, and coming up with new initiatives & services.

Main Responsibilities :

• Communicate with customers by telephone or electronically for order process, payment reminder, follow up cancel order, return order, resi number information, daily/weekly launching blast, etc.
• Respond promptly to customer inquiries.
• Analyze customer problems / requests to resolve customer complaints and provide alternatives & solutions.
• Provide accurate and complete information in accordance with procedures and policies (pricing, delivery information, etc) to customers.
• Maintain customer databases and manage administration.
• Organize workflow to meet customer timeframes.
• Record and follow up the details of customer interactions (inquiries, comments, complaints, and actions taken).
• Obtain and evaluate all relevant information to handle product and service inquiries.
• Perform customer verifications and registration of new customer accounts.
• Direct requests and unresolved issues to the designated resource.
• Communicate and coordinate with internal departments.
• Provide feedback and point out problematic areas to the leader to constantly improve internal processes.

Requirements & Experiences :

• High school diploma, general education degree or equivalent.
• Willing to work in shifting schedule (weekday, weekend, and public holidays).
• Good Interpersonal skills (listening, communication and positive motivation).
• Good communication skills (greeting & closing chats, probing, choice of words, listening, and empathy).
• Knowledge of customer service principles and practices.
• Knowledge of relevant computer applications and social media platforms (Whatsapp, Line, Live Chat, Facebook, Instagram, Email, etc).
• Knowledge of administrative procedures.

What you should be :

• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Charismatic & good motivator to influence a high-spirited team
• A self-starter, proactive and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

The Assistant Manager Supply Chain performs sales forecast planning (PSI planning), revenue recognition process control, logistic cost control, import/export handling, logistic scheduling, inventory management for product parts and accessories in a warehouse in line with the organizational strategy and guidelines. He/she will ensure the execution of the registration/market access process (regulatory affairs) so that product launch schedules are met, customer satisfaction is achieved including compliance with the applicable regulatory requirements.

• Making reliable sales forecast and getting consensus with Sales and Marketing as a basis of necessary inventory replenishment.
• Keeping optimal inventory level in line with sales, marketing, service requirements on monthly basis.
• Coordinate with 3PL for vessels scheduling, ETD/ETA updates, Bill of lading, document check and custom clearance updates from 3PL.
• Input inventory purchases into Stock/inventory system . Report exceptions like shortages, damages etc.
• Report on back order, short stock, excess items, slow moving inventory of products and accessories and communicate to concerned stake holders. Work on inventory optimization.
• Time to time review of logistics and warehouse operational expenses in line with monthly budget. Work on logistics supply route optimization to fulfill the demand on time.
• Execute the process of product registration and market access approval in the designated countries including providing all required documents and certificates within the specified timeframe proactively to allow “as early as possible” product registration.

• Bachelor Degree in Supply Chain or related field
• Min 5-10 years experience in supply chain
• Strong cross functional communication skills.
• Knowledge of basic INCO terms, shipping, custom requirements
• ERP Knowledge of SAP/JDE/Anaplan
• Good knowledge of import/export documentation and regulation.
• Knowledge of 3PL operations and logistics planning/scheduling is preferred.
• Proficient in the English language, both written and verbal.
• Proficient in Microsoft Office applications (Words, Excel, Pivot table)

*ALL INTERVIEWS WILL BE CONDUCTED IN ENGLISH

About the team: This role will responsible for all efforts within People & Culture towards Business initiatives.

Job Desc

• Delivering and Supervising FO Talent Strategy & Management - Business efforts and initiatives that directly/indirectly connect with Business Initiatives 
• Partnering with FO Talent Strategy Management Lead and acting as thinking partner & project management office
• Supervising FO Talent Strategy Management Officer

Requirements

• Having the experience of handling Field Team in FInancial Institution (banks, fintech, multifinance)
• Familiarities in creating HR Projects / HR framework. (Develop - Present - Implement)
• Good understanding  on Financial Institution Business Flow
• 3-4 years collective experience within similar industries / role
• 3-4 years collective experience within Talent Management Function
• Experienced in leading Projects as Project PMO / Project Leader / Project Supervisor

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Mengelola Warehouse dengan baik dan bertanggung jawab menjaga kondisi dan keberadaan EFR serta stock Preparasi yang ada di cabang.
• Memastikan proses keluar masuk barang seusia dengan standard yang ditetapkan dan mengikuti konsep First In First Out (FIFO).
• Memastikan akurasi jumlah stock antara aktual dan system
• Berkoordinasi dengan Warehouse Admin untuk proses pemesanan barang
• Memastikan proses penerimaan, penempatan, penyimpanan, dan pengeluaran barang sesuai dengan prosedur / SOP yang berlaku

• Min SMA/SMK/sederajat, lebih disukai S1 Teknik IndustrI
• Lebih disukai memiliki pengalaman kerja minimal 1 tahun dibidang yang sama
• Memiliki kemampuan komunikasi yang baik

• Gaji Pokok
• BPJS

You can make your mark as a Boskalis trainee Southeast Asia if you are eager to learn a lot and want to kick-start your career! During the Boskalis International Traineeship you will do three assignments in 18 months and become part of our Dredging division. During the assignments you will gain extensive experience and have a lot of responsibility, while you team-up with more senior colleagues.   

The opportunities are endless, as you get to work on various ‘one of a kind’ projects which often are the benchmark of the industry. You may be part of the tendering-, engineering- or operational phase of a dredging project like the land development for Manila International Airport in the Philippines.  

During the tendering- and engineering phase you will act as a trainee engineer and translate client requirements to optimal economic proposals, technical designs and work methods. Naturally you will also make sure that the proposed solution is competitive, engineering is fit for purpose and that it is completed within the given timeframe.  

During the operational phase of a project, you will work as a trainee superintendent and there is a good chance that you will be going abroad to work on a multidisciplinary project. Our fleet consists of around 600 vessels & auxiliary equipment and in the operational phase you work closely with these assets.   

Where you will work  
Boskalis International trainees Southeast Asia are placed within our Dredging division and your home office will be one our offices in the region. While you work on a dredging project you will work on a location abroad for six weeks at a stretch after which you will have four weeks of leave, these assignments can be anywhere in the world. In between your work assignment you will take part in learning weeks, which will all take place in the Netherlands.   

The Program  
During the work assignments there is a lot of room to work on your personal development as you will work with top notch coaches and mentors. The program is packed with personal development courses, safety courses and specific Dredging or Offshore Energy courses. Together with your fellow trainees and coaches you will set personal development goals and work on them during and in between the assignments. You will build a strong international network in a short period of time.    

Your qualities   
This is what you need to make your mark as a trainee:  

• A fully completed higher vocational education (hbo/ bachelor) or university (wo/ master) degree in civil engineering, hydraulic engineering, mechanical engineering, marine engineering, offshore & dredging engineering, land and water management, structural engineering, marine engineering, geotechnical engineering or industrial engineering & management. 
• Full-time availability and obtained your diploma as of the 2 September 2024.   
• A good command of written and spoken English.  
• Willingness to work abroad.   

This vacancy is open for people applying from Southeast Asia / for people who are eligible to work within Southeast Asia.