• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 1 years of experience in HR or General Affairs.
• Proven knowledge of HR practices and general office administration.
• Excellent communication, interpersonal skills and able to do multitask.
• Familiar with MS Office and HR software (e.g. HRIS) is an advantage. 
• Good command of English (spoken and written) and computer literacy.

• Design and execute communication plans to promote the company's brand, products, and services through various channels (e.g., digital, print, social media).
• Develop engaging multimedia content (e.g., videos, infographics) to support marketing initiatives.
• Build and maintain relationships with media outlets, journalists, and influencers to generate positive coverage of the company's activities and initiatives.
• Develop and implement internal communication strategies to ensure that employees are informed and engaged with the company’s vision, mission, and values.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

• Assists Housekeeping Manager in daily operation, and supervise Room Attendant/Public Area/Linen Attendant.
• Manages schedule and carry out periodical cleaning programs.
• Monitors and check team's work results to ensure no linen or equipments are abused or out of stock.
• Manages guest’s complaints and needs promptly.
• Refers any defects/damage to furniture, fitting, and equipment to Engineering Department promptly.

• Build and maintain strong relationships with corporate clients, travel agencies, and MICE (Meetings, Incentives, Conferences, Exhibitions) companies.
• Identify new business opportunities and develop strategies to increase hotel revenue, including room sales, meeting packages, events, and catering services.
• Assist in the creation and implementation of sales plans, ensuring alignment with hotel goals and market trends.
• Meet or exceed individual sales targets as set by the management.
• Maintain accurate records of sales activities, client interactions, and contract negotiations in the CRM system.
• Prepare reports and forecasts as required by management.

• Work closely with the Brand Manager to design and refresh the guideline for Regional Brands applicable for advertising, signage, and products
• Design and create visually appealing graphics, illustrations, and layouts for various marketing materials, including brochures, flyers, social media posts, website banners, and other promotional materials
• Develop and maintain a consistent brand identity across all marketing and communication channels, ensuring adherence to brand guidelines.
• Assume other duties or responsibilities as designated by management.

• Maintain Cleanliness Guest Room & Hotel Area
• Give Excellent Service to the Guest
• maintain guest satisfaction

• Handling FB Product operation
• Maintain Cleanliness of Kitchen Area
• Prepare Food Production for All day Dining Restaurant
• Give Excellent Service to the Guest

• Build and maintain strong relationships with corporate clients, travel agencies, and MICE (Meetings, Incentives, Conferences, Exhibitions) companies.
• Identify new business opportunities and develop strategies to increase hotel revenue, including room sales, meeting packages, events, and catering services.
• Assist in the creation and implementation of sales plans, ensuring alignment with hotel goals and market trends.
• Meet or exceed individual sales targets as set by the management.
• Maintain accurate records of sales activities, client interactions, and contract negotiations in the CRM system.
• Prepare reports and forecasts as required by management.

• Melakukan pemeriksaan baik secara harian terhadap Divisi Marketing, Collection maupun Operation di cabang guna memastikan bahwa semua transaksi/kegiatan telah dilakukan dengan benar guna mencegah terjadinya penyimpangan/ penyelewengan serta dipatuhinya kebajikan manajemen.
• Melakukan survey kepada nasabah terkait dengan prosedur kerja yang sudah dilakukan Divisi Marketing, Collection, dan Operation

• Memonitor dan bertanggungjawab atas kelancaran kegiatan yang Building & Maintenance.
• Memastikan kelayakan bangunan, baik head office maupun kantor cabang/regional/pool.
• Memastikan pengadministrasian terhadap hal-hal yang terkait dengan pemeliharaan bangunan kantor dan yang berhubungan dengan building dan ME maupun jaringan data/telp.

'- Review arrival list to welcome the guest

-Greats guest upon arrival with warm welcome and personalize service

- Ensure to Be aware of Resort daily Activity

- Ensure to Be aware of Resort daily Activity

-Assist in other villas or areas as requested by Manager

 - Control Inventory for all items in the Guest room, Living Areas such as glassware & flatware

'- Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.  

-Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members.  

- Monitor lobby traffic and assign team members as required. 

- Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.  

- Update the system by inputting inventory and non-inventory groups, monitoring special reservation handling requests and oversee rate changes for in-house guests. 

- Plan, prepare and implement high quality food and beverage products, and set-ups in all areas in the restaurant. 

-Work seamlessly with recipes, standards and plating guides. 

- Maintain all HACCP aspects within the hotel operation.  

- Use appropriately all equipment, tools and machines. 

- Focus on constant improvement of training manuals and SOPs. 

• Melakukan follow up database nasabah.
• Menawarkan produk MPL & all produk.
• Membantu pelayanan nasabah terkait angsuran.
• Membantu proses pecarian nasabah baru.

• Menawarkan produk-produk Perusahaan kepada Existing maupun New Costumer.
• Mendapatkan order dari Channel Distribution, melakukan initial data, melakukan verifikasi dan melengkapi dokumen costumer dan aplikasi kredit.
• Memonitor progress aplikasi dan menginformasikan keputusan kredit kepada dealer dan costumer.
• Menginformasikan tanggal jatuh tempo, lokasi pembayaran dan hal-hal lain yang perlu diketahui konsumen.

• Melakukan follow up order yang dikirimkan agent telecenter ke team cabang Adira 
• Melakukan reporting dan mengolah data

• Bertanggung jawab terhadap timeline proyek manajemen dashboard
• Menjadi talent konten media sosial korporat
• Menganalisa masalah dan fungsi di dalam website korporat
• Bertanggung jawab atas email dan Whatsapp blast

Melakukan proses analisis dan verifikasi terhadap kelayakan/kualitas calon Customer dari proses screening pertama dan memberikan rekomendasi approval kepada Komite Kredit

- Responding promptly to customer inquiries

- Communicating with customer

- Acknowledging and resolving customer complaints

- Ensure customer satisfaction levels are always on target

•       To do mis-en-place

•       To maintain cleanliness and hygiene

•       To pick up stores, arrange food and ingredients in the Standart procedure

•       To Cook and present as per the standard recipes

•       Effective utilization of raw materials

•       Control wastage

•       To do mis-en-place

•       To maintain cleanliness and hygiene

•       To pick up stores, arrange food and ingredients in the Standart procedure

•       To Cook and present as per the standard recipes

•       Effective utilization of raw materials

•       Control wastage

• Take food and drink orders from customers accurately and with a positive attitude.

• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

• Engage with customers in a friendly manner.

• Knowledge of the menu, with the ability to make suggestions.

• Ensure tables are enjoying their meals and take action to correct any problems.

• Collect payments from tables.

• Prepare checks that itemize and total meal costs and sales taxes.

• Help food preparation staff when necessary.

•       Ismaya Lifestyle Card : Card SOP's, Benefits of various cards, Policies relating to staff use of cards, Ismaya app, New member

•       ENT / DM Polices & Procdures : ENT Categories, Understanding the physical application of SOP's in store, Actions for abuse 

•       Responsible for day-to-day operations, such as : running restaurant services, supervised outlet team, and doing administration things (DSR, Inventory report, attendance report etc)

•       Oversee the execution of the work schedule and procedure as set by the Restaurant Manager

•       Completing overtime sheets for the department

•       Assist in training

•       Performing and managing other duties as assigned 

•       Manage & oversee services and products offered in an outlet's operations

•       Oversees stock level for products and supplies

•       Handling customers enquiries and complaints

•       Daily ordering & maintain estimate consumtion , forecast requirement & maintain inventory

•       Organized & supervise shift

•       training & evaluate staff

•       control cost & minimize staff

•       implement , innovative strategies to improve productivity and sales