Pramusaji makanan dan minuman pada restaurant hotel

- Menentukan strategi pemasaran

- Melakukan riset terhadap pelanggan

- Mengembangkan konten promosi

- Menerima kritik dan saran dari pelanggan

- Melaksanakan kunjungan kepelanggan

JobDesk:

• Penagihan Pinjaman Kepada debitur melalui Kontak Telepon
• Menegosiasikan Tenggat Waktu pembayaran atau rencana Pembayaran
• Memastikan proses penagihan berjalan sesuai dengan SOP dan Ketentuan yang berlaku.
• Melakukan rekapitulasi berkala atas rekening kredit di bawah naungan untuk menghitung metrik penagihan.

Kualifikasi :

• Usia 20th - 34th (>35 Tahun dipersilahkan Jika Memiliki Pengalaman)
• Pendidikan min. SMA/SMK Sederajat
• Pengalaman Min.3 Bulan sebagai Agent Contact Center kecuali CS.
• Memiliki Sertifikat SPPI (Jika Tidak Ada Bersedia Mengikuti Sertifikasi SPPI)
• Freshgraduate dapat di pertimbangakan selama memenuhi syarat kriteria Pendidikan), Pengalaman Kerja di luar di luarAgent Contact Center dapat di Pertimbangkan
• Domisili di utamakan YOGYAKARTA
• Bersedia Work From Office

Benefit :

• Gaji Pokok
• Insentif performance
• BPJS Kes. dan BPJSTK
• Lembur (Jika Ada)

• Prepare drawing (calculation sheet and hose) for domestic market and Malaysia market
• Prepare and check drawings (fitting, ancillary, others related to product) for domestic market and Malaysia market.
• Prepare document for design and development of hose product (planning, input, output, review, verification, validation)
• Review contract content, prepare inquiry letter for making procedure and prepare making procedure 
• Prepare and check travel card of every MH order
• Prepare travel card package (BOM, actual material cost)
• Prepare drawing list, Inspection Test Plan (ITP) and another document for customer  
• Prepare procedure related to specification, technical and process of the product and make sure in line with actual production
• Investigate the nonconformity (NN) and prepare the corrective action and preventive action to solve a problem
• Research and conduct trial to new part, new material for improvement and cost down, and coordinate with related section 

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Meet with Executive Chef/Executive Sous Chef/CDC to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance

• Prepare all dishes following recipes and yield guides, according to standards and assign production and preparation work for all staff to complete, and review priorities
• Interact with customers and review guest feedback periodically
• Minimize waste and maintain controls to attain forecasted and maintain the food cost within the budgeted range
• Take physical inventory of specified food items for daily inventory and production charts according to department standards
• Review financials periodically to ensure we meet or exceed all departmental revenue golds by maximizing all opportunities
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks
• Ensure that restaurant Service Staff are informed of menu items served and the amount available for the meal period and functions
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion

• Only for Indonesian Citizen
• Minimum of 2 years of solid experience at the culinary management level in a high volume business standalone/free-standing restaurant that is reputable and most talked-about in Bali or Indonesia
• Proven track of delivering innovative and creative Comfort Food cuisine
• Excellent organizational and time-management abilities
• High attention to detail and a commitment to culinary excellence
• Proven track of delivering passion and innovation in creating high-level quality and modern cuisine which is sustainable and is recognized in the market
• Strong leadership skills with an acute sense of good judgement and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Understanding of the profit & loss goals, is proficient in performing regular menu engineering and maintains an up-to-date market list
• Eloquent in English communication in both written and spoken
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required. Bachelor’s Degree is desirable

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Create and refine Szechuan recipes, taking into consideration flavor profiles, presentation, and customer preferences
• Collaborate with Ah Yat Culinary team to test and evaluate dish concepts and provide constructive feedback
• Assist in sourcing and selecting high-quality ingredients and equipment for the Szechuan operations
• Provide guidance on menu pricing, portion control, and cost management to optimize profitability
• Train and mentor Ah Yat Culinary team on Szechuan cooking techniques, presentation, and quality standards
• Ensure compliance with food safety and hygiene regulations in the Szechuan preparation area
• Stay updated with customer feedback and reviews to continuously improve and customize the Szechuan options

• Only for Chinese Expat
• Minimum of 2 years proven experience as a Szechuan Chef or Consultant, with deep understanding of Szechuan cuisine and culture; Specialty in Szechuan and Chongqing Hot Pot
• Assist the team in adding a Szechuan section in Ah Yat Abalone Chinese Restaurant
• Knowledge of food safety and sanitation standards, HACCP certification is desirable
• Eloquent in English communication in both written and spoken

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Meet with Executive Chef/Executive Sous Chef/CDC to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance

• Prepare all dishes following recipes and yield guides, according to standards and assign production and preparation work for all staff to complete, and review priorities
• Interact with customers and review guest feedback periodically
• Minimize waste and maintain controls to attain forecasted and maintain the food cost within the budgeted range
• Take physical inventory of specified food items for daily inventory and production charts according to department standards
• Review financials periodically to ensure we meet or exceed all departmental revenue golds by maximizing all opportunities
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks
• Ensure that restaurant Service Staff are informed of menu items served and the amount available for the meal period and functions
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion

• Only for Indonesian Citizen
• Minimum of 2 years of solid experience at the culinary management level in a high volume business standalone/free-standing Mexican restaurant that is reputable and most talked-about
• Excellent organizational and time-management abilities
• High attention to detail and a commitment to culinary excellence
• Proven track of delivering passion and innovation in creating high-level quality and modern cuisine which is sustainable and is recognized in the market
• Strong leadership skills with an acute sense of good judgement and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Understanding of the profit & loss goals, is proficient in performing regular menu engineering and maintains an up-to-date market list
• Eloquent in English communication in both written and spoken
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required. Bachelor’s Degree is desirable

• Melakukan kegiatan pemeliharaan EDC untuk memastikan EDC dapat digunakan dengan baik.
• Melakukan pengisian form maintenance secara lengkap, menyusun bukti tes transaksi, untuk diberikan kepada Admin Support. 
• Melakukan training kepada merchant mengenai produk serta penggunaan EDC agar merchant dapat menggunakan EDC dengan benar.

• Melakukan pendekatan dengan konsumen untuk memberikan informasi mengenai produk Paylater
• Melakukan penjualan produk produk Paylater
• Memberikan pelayanan, menjelaskan produk, pengisian aplikasi serta keuntungan menggunakan produk Paylater
• Mencapai target akuisisi
• Melaporkan hasil penjualan (daily)
• Follow Up (melengkapi) kekurangan data pada formulir aplikasi

Responsible of plan, manage, and execute IT general activities especially in system and application development in company.

Primarily develop and analyze administrative matter in team internal and eksternal.

- Translate documents from Chinese to Indonesian or vice versa

- Assist in communication between Managers and local employees and during meetings

- Help do the work of filling and administration division

- Assist and report directly to the Area Manager

- Helping the Manager's communication with the Customer

• Create comprehensive sales strategies to meet revenue targets and expand market presence in modern trade channels, both nationals and local modern trade channels.
• Overseeing the budget for modern trade channels, ensuring efficient allocation of resources and profitability.
• Establish and maintain strong relationships with key account partners.
• Create and ensure the delivery of JBP (joint business plan)
• Manage and develop a team of key account representatives.

• Plan, developed, implement, and control all activities within designated Key Accounts to achieve volume and market share as well as optimum availability & visibility
• Negotiate and develop JBP (joint business plan) for assigned Key Accounts in line with all stakeholders
• Build and manage relationships with key account clients to obtain leverage for mutual sales / profitability benefit
• Work closely with the supply chain team to ensure timely and efficient product delivery

• Develop and execute strategies to grow sales volumes through existing and new distributors.
• Negotiate and develop JBP (joint business plan) for assigned distributors in line with all stakeholders
• Monitor, evaluate distributors performance, ensuring they meet agreed-upon targets and KPIs, identify areas for improvement, and implement solutions.
• Find new distributors to expand market presence.
• Collaborate with distributors and internal teams to maximize distribution coverage, ensure product availability in the distributors, and timely fulfillment of orders.
• Organize training and development sessions for distributor teams to enhance product knowledge and sales techniques.

• Conducting training needs assessments to identify gaps in skills and knowledge within the sales team
• Design, prepare, and deliver training and development programs about sales techniques, including prospecting, negotiation, closing deals, and relationship management
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs
• Observe sales encounters and collect feedback, results, and performance data of trainees after sessions
• Assist with the development and support of a Learning Management System and other scalable learning solutions 

1. Memiliki pengetahuan yang memadai dan terkini atas semua produk dan layanan klien serta kebijakan dan Pedoman yang mengatur aktivitas Contact Center
2. Menyampaikan secara benar informasi mengenai produk dan layanan yang tersedia
3. Memberikan penjelasan dan/atau penyelesaian yang terbaik atas permohonan dan/atau keluhan yang disampaikan Pelanggan.
4. Agent tidak diperkenankan untuk menjanjikan kepada pelanggan bahwa tindak lanjut atas keluhan yang disampaikan akan sesuai dengan permintaan Pelanggan.
5. Menangani permohonan dan/atau keluhan pelanggan sesuai dengan SLA yang ditetapkan. Apabila permohonan dan/atau keluhan pelanggan tidak dapat ditangani, maka diteruskan kepada Supervisor / Team Leader untuk ditindaklanjuti.
6. Mencatat setiap permohonan dan/atau keluhan yang diterima pada sistem aplikasi Contact Center.
7. Meneruskan kepada Supervisor / Team Leader permohonan dan/atau keluhan yang tidak dapat dipenuhi / diselesaikan.
8. Tidak akan melakukan dan/atau tidak melakukan sesuatu yang merugikan dan atau mengganggu citra, nama baik dan atau reputasi klien maupun perusahaan.
9. Tidak menggunakan data dan informasi milik klien atau perusahaan untuk kepentingan diri sendiri ataupun pihak lainnya.
10. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem Manajemen Mutu PT. Jaring Synergi Mandiri
11. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Kebijakan Sistem Anti Penyuapan PT. Jaring Synergi Mandiri
12. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem ManajemenKeamanan Informasi PT. Jaring Synergi Mandiri

Wajib memiliki:

-   Surat Keahlian Kerja (SKA) Madya HVAC/Electrical, atau;

-   Sertifikat Keahlian Ahli Teknik SIstem Tata Udara dan Refrigerasi Madya atau;

-   Surat Tanda Registrasi Insiyur (STRI) Insiyur Level Insiyur Profesional Madya

1. Mengikuti arahan dari Team Leader dalam menjalankan tugas.
2. Melakukan/melaksanakan program kerja berdasarkan sasaran mutu Operasional Outside HR Supply yang ditetapkan manajemen PT. Jaring Synergi Mandiri.
3. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem Manajemen Mutu PT. Jaring Synergi Mandiri.
4. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Kebijakan Sistem Anti Penyuapan PT. Jaring Synergi Mandiri.
5. Melakukan seluruh kegiatan perusahaan dengan menyesuaikan kepada Sistem Manajemen Keamanan Informasi PT. Jaring Synergi Mandiri.

Financial Planning and Analysis:

• Develop and implement financial strategies, budgets, and forecasts.
• Conduct financial analysis, reporting, and modeling.
• Monitor financial performance by measuring and analyzing results, initiating corrective actions, and minimizing the impact of variances.

Accounting and Compliance:

• Ensure compliance with financial regulations and standards.
• Oversee the preparation of financial statements in accordance with generally accepted accounting principles (GAAP).
• Coordinate the preparation of regulatory reporting.

Cash Flow Management:

• Manage cash flow, including forecasting, and ensure sufficient funds are available to meet ongoing operational and capital investment requirements.
• Optimize the handling of banking relationships and initiate appropriate strategies to enhance cash positions.

Risk Management:

• Identify and manage financial risks, including foreign currency exchange, interest rates, and other financial instruments.
• Ensure the company’s financial policies and procedures are effective and up-to-date.

Team Leadership:

• Lead, mentor, and develop the finance team.
• Oversee the daily operations of the finance department, including accounts payable, receivable, payroll, and general ledger.
• Ensure continuous improvement of finance processes and systems.

Develop and Implement Growth Strategies:

• Identify new growth opportunities and develop strategies to capitalize on them.
• Work closely with the marketing, sales, product, and customer success teams to execute growth initiatives.

Data Analysis and Insights:

• Analyze user data and market trends to identify growth opportunities.
• Track and report on key growth metrics, and use insights to optimize strategies.

Experimentation and Testing:

• Design, implement, and analyze A/B tests and other experiments to identify the most effective growth strategies.
• Iterate on successful experiments to scale growth efforts.

Cross-functional Collaboration:

• Partner with product and engineering teams to develop features that drive growth.
• Collaborate with the marketing team to create and optimize campaigns.

User Acquisition:

• Develop and execute campaigns to acquire new users through various channels, including digital marketing, content marketing, partnerships, and more.

User Retention and Engagement:

• Implement strategies to increase user engagement and retention, including onboarding programs, loyalty programs, and personalized experiences.

Market Research:

• Conduct market research to stay updated on industry trends and competitor activities.
• Use research insights to inform growth strategies and identify new opportunities.

Reporting and Documentation:

• Maintain detailed records of growth experiments, outcomes, and learnings.
• Prepare and present regular reports on growth performance to senior management.

Sourcing and Supplier Management:

• Identify and evaluate potential local suppliers.
• Develop and maintain relationships with key suppliers.
• Conduct supplier performance reviews and maintain a preferred supplier list.

Procurement Process:

• Conduct market research to identify trends and opportunities for cost savings.
• Issue purchase orders and follow up with suppliers to ensure timely delivery.
• Negotiate contracts, terms, and conditions with suppliers.

Cost Management:

• Monitor and control procurement budgets.
• Implement cost-saving initiatives without compromising quality.
• Analyze market and delivery systems to assess present and future material availability.

Quality Assurance:

• Ensure all purchased products and services meet the company's quality standards.
• Work closely with the quality assurance team to resolve any supplier-related issues.

Compliance and Documentation:

• Ensure compliance with company policies, industry standards, and legal regulations.
• Maintain accurate records of all procurement activities.
• Prepare reports on procurement activities, cost analyses, and supplier performance.

Cross-Functional Collaboration:

• Work closely with other departments such as Production, Logistics, and Finance to understand their needs and ensure timely procurement of required goods and services.
• Participate in cross-functional projects and initiatives to drive process improvements.

• Supervise daily warehouse operations, ensuring efficiency and timeliness in receiving, storing, shipping, and inventory management.
• Optimize layout for better space utilization and workflow, planning material storage locations for streamlined processes.
• Maintain accurate inventory records through regular stock counts, monitor inventory levels, recommend procurement, and prevent overstock or stockouts.
• Train and manage warehouse staff to ensure safety and performance.
• Coordinate logistics with suppliers and customers to ensure timely deliveries, and maintain quality and safety standards for all goods.
• Maintain compliance with the company's quality management system.

Procurement Management:

• Source and procure commodities in line with company policies and procedures.
• Negotiate contracts and terms with suppliers to secure favorable pricing and delivery schedules.
• Ensure timely and accurate processing of purchase orders and requisitions.

Supplier Relationship Management:

• Develop and maintain strong relationships with suppliers to ensure quality and reliability.
• Monitor supplier performance and address any issues or discrepancies.
• Conduct regular supplier audits and assessments.

Inventory Control:

• Monitor inventory levels and ensure optimal stock levels to meet production and operational needs.
• Coordinate with warehouse and logistics teams to manage the storage and distribution of commodities.
• Implement inventory management best practices to minimize waste and reduce costs.

Market Analysis:

• Conduct market research to identify trends, opportunities, and risks in the commodity markets.
• Stay updated on industry developments and regulatory changes that may impact commodity prices and availability.
• Provide market intelligence and insights to support strategic decision-making.

Cost Optimization:

• Identify and implement cost-saving initiatives in the procurement process.
• Analyze and report on cost variances and develop strategies to mitigate them.
• Collaborate with finance and accounting teams to ensure accurate budgeting and forecasting.

Compliance and Documentation:

• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Maintain accurate and up-to-date records of all procurement activities and transactions.
• Prepare and present regular reports on procurement and inventory metrics.

Cross-functional Collaboration:

• Work closely with production, operations, and sales teams to align procurement activities with business needs.
• Facilitate effective communication and coordination between departments.
• Participate in cross-functional projects and initiatives as needed.

Office Management:

• Oversee daily office operations and ensure that office facilities are well-maintained.
• Manage office supplies inventory and place orders as necessary.
• Coordinate maintenance and repairs of office equipment and facilities.

Administrative Support:

• Provide administrative support to various departments, including scheduling meetings, organizing events, and preparing reports.
• Handle incoming and outgoing correspondence, including emails, letters, and packages.
• Maintain accurate records and files.

Logistics and Coordination:

• Organize and coordinate company events, meetings, and conferences.
• Arrange travel and accommodation for employees and guests.
• Manage office space allocation and seating arrangements.

Vendor and Supplier Management:

• Liaise with vendors and suppliers to ensure timely delivery of goods and services.
• Negotiate contracts and agreements with suppliers.
• Monitor and evaluate the performance of vendors.

Policy Implementation:

• Assist in developing and implementing company policies and procedures.
• Ensure compliance with health and safety regulations.
• Update and maintain office policies as necessary.

Budget Management:

• Assist in managing the office budget and controlling expenses.
• Track and report on expenditures.
• Prepare financial reports and forecasts.

Employee Support:

• Address employee inquiries and provide assistance as needed.
• Coordinate onboarding and offboarding processes.
• Organize and manage employee activities and welfare programs.

Technology and IT Support:

• Coordinate with the IT department to ensure smooth functioning of office technology.
• Provide basic IT support to employees, such as troubleshooting common issues.

Facility Management:

• Oversee the maintenance and security of office premises.
• Ensure cleanliness and orderliness of the office environment.

Project Management:

• Assist in planning and executing special projects and initiatives.
• Monitor project progress and ensure timely completion.