• Implement a holistic user journey in the country towards end users and retail partners based on regional cross BU strategy, Marketing concepts and specific “P” guidelines in close cooperation with all local Marketing manager
• Delivers excellence in execution and optimization of react KPIs in the country.
• Lead of local cross BU communication touchpoints

The incumbent will be responsible for all CRM activities for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results.

Main Responsibilities

DATA ANALYZING & MONITORING

• Track and report CRM KPIs monthly to help the sales team, training team, and store managers be aware of their performance and take action to achieve CRM goals.
• Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

DATABASE MANAGEMENT

• Work with Beauty Consultants and Retail team to ensure proper update of client information.
• Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, or transfer of BCs occur.

CLIENT COMMUNICATION / GIFTS MANAGMENT

• Execute communication campaigns that support overall brand goals and product launch/animation objectives.
• Oversee, implement, and track gifting and samples (gift and samples), including forecasting and proper allocation to stores.

CLIENT ENGAGEMENT EVENTS

• Execute in-store client events to drive retention and increase overall client average spend.
• Initiate and run client events, which can help to enhance clients’ overall brand love.
• Work with the product marketing team to communicate events that support the overall product campaign objective (e.g., recruit existing non-skin clients for skincare).

OTHERS

• Work on prospect recruitment through setting clear objectives with retail team for each animation.
• Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.
• Ensure proper handling of customer complaints and service recovery.
• Launching CRM driven initiatives locally.
• Manage budget relating to CRM activities.

Technical Responsibilities:

• Keyword Analysis
• On Page Optimization
• SEO review of Content
• Technical SEO Audit of Website
• Reporting from Webmasters and Available Analytical Tools (will be trained if required)

Communication responsibilities:

• Communicate with the local client PoC (i.e., the client PoC in Indonesia)
• Communicate with the manager in the central SEO hub responsible for Indonesia.

• Melakukan perencanaan dan pelaksanaan pengelolaan inventory
• Melakukan replenishment dan distribusi Fluid Connectors Group (FCG)
• Menjaga On-Time dan In-Full, Days of Inventory, dan readyness support FCG setiap masing-masing customer

• Melakukan koordinasi dan komunkasi dengan peyelenggaraan program Pembangunan
• Pembinaan dan pengendalian terhadap pengawas lapangan
• Memantau peyampaian pelaporan pembangunan kepada team leader
• Memberikan saran penanganan apabila ada permasalahan, serta alternatif tindak lanjut penangananya kepada penyelenggara kegiatan di lapangan
• Melakukan dokumentasi foto-foto pelaksanaan dengan menggunakan kamera yang berkualitas sehingga hasil dari pengambilan gambar bagus

• Melakukan kegiataan administrasi di kantor

• Melakukan K3LH SCM Level 1 di area operation
• Melakukan monitoring ESG
• Melakukan inspeksi di area operation
• Melaksanakan program Safety di site operation

• Melakukan due diligence vendor
• Melakukan stocktake Asset
• Melakukan review permintaan transaksi
• Mengatur jadwal pekerjaan rutin dari subordinat (driver, carpenter, electrician).

• Melakukan proses CRM Sales,CRM COP dan proses SO-DO SAP
• Melakukan proses rekap dokumen billing setiap minggu
• Membuat quotation

• Memvalidasi dokumen Account Payable (AP)
• Mengelola cash site
• Mengelola Uang Muka (UM) karyawan site
• Membantu merencanakan pengiriman unit/barang
• Berkoordinasi dengan vendor terkait AP

Bertanggung jawab atas kelancaran proses administrasi, penyusunan laporan, dan pengarsipan dokumen secara lengkap dan tepat waktu.

• Melakukan canvasing pencarian kustomer
• Melakukan follow up database
• Evaluasi aktivitas mingguan dan bulanan
• Melakukan kunjungan konsumen

• Create and follow up Purchase Requisition submission
• Conducting Enterprise Resource Planning service interface (BeQik) job update
• Conducting Bill of Material List for service (SAP) update
• Updating repair on progress
• Managing service document

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

- Deliver processes and transactions in compliance with Risk and Financial Control policies

- Deliver FSS transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs.This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
- Provide reconciled period end Tax data to Tax Team for processing of tax returns
- Prepare balance sheet reconciliations within the timescales set by the period end checklist. At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances to Financial Control.
- Support internal audit on queries and requests for information. Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
- Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
- Regularly review FSS processes for process continuous improvement opportunities. Deliver small-scale process change projects.
- Ensure that any standard operating procedures and process maps utilised to carry out FSS processes are accurate and up-to-date. Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
- Enhance Finance skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

- Deliver processes and transactions in compliance with Risk and Financial Control policies

- Deliver FSS transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs.This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
- Provide reconciled period end Tax data to Tax Team for processing of tax returns
- Prepare balance sheet reconciliations within the timescales set by the period end checklist. At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances to Financial Control.
- Support internal audit on queries and requests for information. Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
- Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
- Regularly review FSS processes for process continuous improvement opportunities. Deliver small-scale process change projects.
- Ensure that any standard operating procedures and process maps utilised to carry out FSS processes are accurate and up-to-date. Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
- Enhance Finance skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

• Deliver processes and transactions in compliance with Risk and Financial Control policies.
• Deliver Finance Shared Service transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs. This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
• Provide reconciled period end Tax data to Tax Team for processing of tax returns.
• Prepare balance sheet reconciliations within the timescales set by the period end checklist.
• At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances.
• Support audit on queries and requests for information.
• Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
• Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
• Regularly review Finance Shared Service processes for process continuous improvement opportunities.
• Deliver small-scale process change projects.
• Ensure that any standard operating procedures and process maps utilised to carry out Finance Shared Service processes are accurate and uptodate.
• Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
• Enhance Finance and Accounting skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

• Deliver processes and transactions in compliance with Risk and Financial Control policies.
• Deliver Finance Shared Service transactions and transaction corrections accurately processed within the timescales set by SLAs and OLAs. This involves processing transaction corrections, call out process exceptions and provide answers to transaction queries in a timely manner.
• Provide reconciled period end Tax data to Tax Team for processing of tax returns.
• Prepare balance sheet reconciliations within the timescales set by the period end checklist.
• At period end, responsible for sub-ledgers reconciled to the general ledger and delivery of complete and accurate trial balances.
• Support audit on queries and requests for information.
• Provide technical support to Finance and business stakeholders via standard and ad hoc analysis and investigations as and when required.
• Contribute subject matter expertise to Finance change projects (including business requirements and user-acceptance test scripting.)
• Regularly review Finance Shared Service processes for process continuous improvement opportunities.
• Deliver small-scale process change projects.
• Ensure that any standard operating procedures and process maps utilised to carry out Finance Shared Service processes are accurate and uptodate.
• Ensure that transactions, reconciliations and any supporting documentation are filed and can be recovered in accordance with Financial Control policy.
• Enhance Finance and Accounting skills via an agreed and documented development plan.

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

• To analyse and provide up-to-date sales performance data (daily sales vs. forecast) and daily stock to drive sales for Asia BD to enable > 95% customer service satisfaction level.
• To actively lead Forecast Consensus Meeting (FCM) to review and input realistic rolling sales demand 6-24 months horizon in APO and Business Planning meeting/presentation.
• To effectively involve and attend Weekly Sales, Demand & Supply Planning, Key distributors Business Demand and monthly COP meetings regarding potential Supply issues or constraints and mutually find solutions and to provide sufficient stock for sales with minimum SLOBS
• To collaborate with Marketing, Business Developments /Sales, Regional Supply Chain Business Partner, Finance, Planners and Customer Service to ensure smooth NPD and existing products’ stock availability SLOBs (slow moving and obsolete) management (avoidance); identify obsolete risks, initiate and follow through required actions to avoid obsoletes.
• To support Customer service function for selective markets
• Monthly KPI reports
• To manage user request relates to SAP, including investigate the situation and diagnose the underlying causes ultimately in recovering or continuing operations.
• To sustain the operation support service, follow up and monitor IT incidents delivery according to agreed SLA To collaborate with other SAP’s modules to ensure smooth SAP operations and any future tests.
• Project Management for continuously improvement

Requirement:

• Bachelor or Master degree in any field
• 6 years of experience in Supply Chain Roles with minimum 3 year of experience in Demand Planning and S&OP/SIOP/IBP process facilitation (including working knowledge of SAP APO).
• FMCG industries background
• Oral & written English communication
• Strong analytical skills: must feel comfortable working with several sources of data and information to identify relevant insights. Data gathering, and quantitative and qualitative data analysis, including business process metrics and measures linking to business KPIs.
• Strong personal computer skills required, proficiency in the use of excel, including advanced spreadsheet tools.
• Demonstrated success in process and/or tools improvements initiatives. Continuous improvement mindset.
• Fast leaner and good team player

PZ Cussons is proud to be an equal opportunity workplace and is committed to creating a diverse environment. We recruit and reward talent based on capability and performance — regardless of race, color, religion, gender, national origin, genetics, or age.

PZ Cussons is big enough to make your mark, small enough to make it yours. 

Thank You for Apply to join us!

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

Position Summary

Role and Responsibilities

1. [Sales target management by channel] Prepare to set the optimal sales target that will drive continued growth of the business unit and channel accounts (partners) and encourage employee morale.

2. [Sales strategy setting by channel] Plan the optimal sales strategy that will allow to meet the sales target by analyzing the assigned channel accounts, commercial district, and products.

3. [Sales execution] Carry out sales in ways that focuses on achieving the target based on cooperation with channel accounts.

4. [Channel monitoring and risk management] Participate in the building of trust with channel accounts and creation of a foundation for continued revenue growth.

Skills and Qualifications

• Develops professional expertise by complying with company policies and procedures

• Works on problems of moderate scope where analyzing situations or data requires a review on various factors

• Exercises judgment within defined procedures and practices to determine appropriate action

• Normally receives general instructions on routine work with detailed instructions on new projects or assignments

• Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Position Summary

Role and Responsibilities

1. [Sales target management by channel] Prepare to set the optimal sales target that will drive continued growth of the business unit and channel accounts (partners) and encourage employee morale.

2. [Sales strategy setting by channel] Plan the optimal sales strategy that will allow to meet the sales target by analyzing the assigned channel accounts, commercial district, and products.

3. [Sales execution] Carry out sales in ways that focuses on achieving the target based on cooperation with channel accounts.

4. [Channel monitoring and risk management] Participate in the building of trust with channel accounts and creation of a foundation for continued revenue growth.

Skills and Qualifications

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways

• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions

• Normally receives little instruction on day-to-day work and receives general instructions on new assignments

• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Position Summary

Role and Responsibilities

1. [Account analysis by sales type] Carry out categorization of accounts by their sales type and growth plans based on their target business type.

2. [Sales activity management] Manage the feasibility of the sales activities based on the sales/marketing plans aimed at achieving common goals with accounts (set guidelines for ROI analysis and sales activities regarding ATL(Above the line) and BTL(Below the line)).

3. [Volume management] Manage accounts' carried product volume, product logistics, actual sales, and inventory.

4. [Risk management] Manage the potential financial risk in the account's collateral (limit), orders, and payment.

5. [Retail channel management] Manage to ensure that the contract, pricing policy, and the product distribution channel are aligned.

Skills and Qualifications

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways

• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions

• Normally receives little instruction on day-to-day work and receives general instructions on new assignments

• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Position Summary

Role and Responsibilities

1. [Account analysis by sales type] Participate in categorization of accounts by their sales type and growth plans based on their target business type.

2. [Sales activity management] Participate in the management of the feasibility of the sales activities based on the sales/marketing plans aimed at achieving common goals with accounts (set guidelines for ROI analysis and sales activities regarding ATL(Above the line) and BTL(Below the line)).

3. [Volume management] Analyze accounts' carried product volume, product logistics, actual sales, and inventory.

4. [Risk management] Check for potential financial risks in the account's collateral (limit), orders, and payment.

5. [Retail channel management] Analyze whether the contract, pricing policy, and the product distribution channel are aligned.

Skills and Qualifications

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways

• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions

• Normally receives little instruction on day-to-day work and receives general instructions on new assignments

• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Perform safe & stable to control RRU area operation following integrated management system. Make SOP and educate to members to make daily and monthly report, etc.

• Membuat perencanaan service trailer
• Membuat report KPI mingguan dan bulanan
• Mengelola flow process komponen trailer
• Membuat forecast service dan order komponen

• Melakukan input data maintenance service trailer SST 74
• Melakukan input data absensi man power service trailer
• MelaIukan input data replacement komponen service trailer
• Mempersiapkan dokumen lembar pengecekan