As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Deliver F&B services in accordance to departmental standards and procedures
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all patrons warmly upon arrival at the door and escort them to the table
• Ensure that all food & beverage are served according to service standard
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature
• Try to remember individual patron's names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Thank all patrons for patronizing the outlet upon their departure
• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Report any complaints, incidents or other irregularities to management
• Assist other Food & Beverage outlets with their operations during peak times or when required

1. Memahami alur proses produksi
2. Menerima dan memeriksa hasil laporan produksi
3. Membuat Laporan Produksi harian dan bulanan 
4. Melakukan filling dokumen

Are you looking to make a significant impact in a vibrant and innovative environment? At Amartha, we believe in the power of diverse talent to drive our vision forward! We are excited to invite you to join our Team especially for Tech Area, both for Leadership & Individual Talent Pool, where we actively seek passionate individuals who are eager to contribute to our growth and success. Be a part of a collaborative community that values creativity and innovation. Engage with leaders and teams across various departments to explore opportunities and understand our organizational needs.

• A passion for learning and personal development.
• Proficiency in communication, both verbal and written.
• A proactive and positive mindset ready to embrace challenges.
• Strong interpersonal skills

At Amartha, we believe in nurturing the talent of tomorrow. Our Internship Talent Pool program is designed for dynamic and enthusiastic individuals who are eager to gain hands-on experience in a fast-paced environment. Joining our Talent Pool means you'll be part of a vibrant community where your ideas are valued and your growth is prioritized.

This is a fantastic opportunity to dive into various aspects of our operations, collaborate with innovative minds, and contribute to impactful projects.

What You'll Do:

• Participate in meaningful projects that align with your career goals and interests.
• Collaborate with cross-functional teams and engage in brainstorming sessions to drive creativity.
• Gain exposure to real-world challenges and learn to navigate through them.
• Receive mentorship and guidance from industry professionals who are passionate about sharing their expertise.
• Build your professional network and make connections that can help shape your career path.

Who You Are:

• A current student or recent graduate in any field who is eager to learn and grow.
• Strong communicator with a knack for teamwork and collaboration.
• Proactive and adaptable, ready to take on new challenges.
• Detail-oriented with excellent organizational skills.
• A passion for making a difference and contributing positively to our workplace culture.

Are you looking to make a significant impact in a vibrant and innovative environment? At Amartha, we believe in the power of diverse talent to drive our vision forward! We are excited to invite you to join our Team especially for Non Tech Area (e.g Risk Management, Finance, Audit, Operations, etc) both for Leadership & Individual Talent Pool, where we actively seek passionate individuals who are eager to contribute to our growth and success.

Your Journey with Us:

• Be a part of a collaborative community that values creativity and innovation.
• Engage with leaders and teams across various departments to explore opportunities and understand our organizational needs.
• Receive mentorship and support as you navigate through your career path.
• Participate in exclusive networking events and workshops designed to enhance your skills and professional growth

At Amartha, we are not just looking for candidates; we are looking for future leaders who are ready to take charge and make an impact!

What We're Looking For:

• A minimum of Bachelor’s degree in any relevant field.
• Strong interpersonal skills and a desire to connect with others.
• Previous experience in a non-technical role is a plus, but not mandatory – we value potential!
• A passion for learning and personal development.
• Proficiency in communication, both verbal and written.
• A proactive and positive mindset ready to embrace challenges.

If you're ready to embark on this exciting journey with us, we can't wait to hear from you!

• Bekerja dan menerima pelatihan dari berbagai departemen
• Mengetahui cara perusahaan beroperasi
• Mengevaluasi dan memantau performa kinerja perusahaan
• Bekerja sama dengan manajer untuk membuat tujuan dan objektif perusahaan
• Mengikuti pembelajaran yang bisa membantu pengembangan skill
• Bersedia untuk mempelajari hal baru 

• Mengidentifikasi, mengumpulkan, mengangkut, menyimpan, dan membuang limbah produksi
• Memastikan limbah produksi tidak membahayakan manusia dan lingkungan 
• Melakukan pengemasan limbah produski
• Melakukan tindakan K3 terhadap bahaya dalam pengelolaan limbah produksi
• Mensortir limbah yang masih dapat dijual dan tidak dapat dijual
• Menyusun laporan kegiatan pengelolaan limbah produksi

• Mempersiapkan material yang dibutuhkan untuk proses produksi 
• Mengoperasikan mesin produksi, termasuk menyalakan, menjalankan, memantau, dan mematikannya 
• Menjaga kualitas produksi 
• Menjaga produktivitas produksi 
• Memastikan produk sampai ke proses selanjutnya 
• Melakukan inspeksi rutin dan pemeliharaan peralatan 
• Membuat laporan produksi 
• Memastikan lingkungan kerja selalu bersih dan rapi 
• Menjaga keamanan tempat kerja 
• Mengikuti standar keamanan dan keselamatan ketika bekerja 

• Menerima dan memproses pesanan
• membuat dan mengelola dokumen penjualan
• pencatatan data penjualan
• Melakukan pengecekan pengiriman
• Koordinasi dengan tim produksi dan logistik
• Bertanggung jawab terhadap penjualan produk
• Menangani permintaan dan kebutuhan customer

• Memimpin, mengarahkan dan mengawasi team muat untuk muatan barang produksi di gudang yang akan dikirim
• Memastikan untuk setiap pengiriman antara fisik barang dan dokumen pengiriman harus sama dan sesuai
• Bertanggung jawab penginputan surat jalan untukinternal perusahaan ataupun ekspedisi luar
• Koordinasi dengan supir pengiriman untuk planning target pengiriman harian
• Bersedia bekerja di bawah tekanan

1) Melakukan Service Pekerjaan dalam bidang perkapalan

2) Membuat Service Report

1. Menyusun strategi penjualan
2. Mengelola ordering
3. Mengontrol produk general merchandise
4. Man Power Handling
5. Memonitor pelayanan customer
6. Mengontrol shrinkage
7. Melakukan analisa penjualan

Memberikan pelayanan terbaik kepada pelanggan.

Memberikan informasi produk kepada konsumen

Menjaga kualitas barang yang akan dijual kepada konsumen

Menjaga kebersihan, kerapihan, dan keamanan barang yang dijual.

PEMANEN dan PERAWATAN

Melakukan transaksi customer

Memberikan pelayanan terbaik

Menghitung dan memastikan kesesuaian transaksi

Menyediakan informasi produk, harga, dan promosi kepada customer

Deskripsi Pekerjaan:

1. Membuat desain materi marketing perusahaan
2. Mengusulkan konsep desain baru untuk marketing
3. Mendokumentasikan desain-desain yang sudah

1. Mengatur dan mengawasi kegiatan operasional SPBU 
2. Memastikan pelaksanaan standar dan proses SPBU 
3. Bertanggung jawab atas kelancaran kegiatan perawatan alat dan fasilitas 
4. Bertanggung jawab atas penerimaan BBM oleh mobil tanki setiap hari 
5. Memantau kualitas dan kuantitas BBM 
6. Memantau penjualan dan persediaan BBM 
7. Membuat pesan atau permohonan pengisian BBM ke Pertamina 
8. Membantu menyelesaikan keluhan konsumen 

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role

Coordinate day-to-day project delivery, management of project financials and drive client relationship management for assigned FIS client.

What you will be doing

• Plans and coordinates all aspects of projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.

• Oversees schedules and budgets to ensure goal attainment.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.

• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

• May work at client sites from time to time requiring some travel.

• Other related duties assigned as needed.

What you bring

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Background in Treasury Management Systems or Any Capital Markets software systems

• Good background in Project Management function
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and
 

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

1. Membuat dan menerapkan standar tugas visual merchandising di seluruh toko 
2. Membuat tampilan toko sesuai brand kalender, misalnya peluncuran baru, penjualan, promosi, renovasi, dan pembenahan 
3. Merancang dan menata tampilan visual yang menarik untuk toko 
4. Mengelompokkan produk berdasarkan jenisnya dan brand 

• Memantau proses produksi secara rutin
• Menguji kualitas bahan baku sebelum digunakan dalam produksi
• Menguji produk akhir untuk memastikan kualitasnya sesuai standar
• Melakukan inspeksi visual untuk mendeteksi cacat
• Memastikan produk tetap dalam kondisi baik selama transportasi dan penyimpanan
• Menganalisis data dari pengujian dan inspeksi untuk mengidentifikasi masalah kualitas
• Menangani produk cacat
• Mengembangkan prosedur dan instruksi kerja
• Melatih karyawan
• Menyelidiki dan memperbaiki secara berkelanjutan

• Memperbaiki dan memecahkan masalah kerusakan mekanis dan malfungsi 
• Menjaga dan mendokumentasikan catatan perbaikan mekanis 
• Memantau ketersediaan suku cadang dan mengisi kembali persediaan 
• Mengoptimalkan efisiensi mekanis dengan menyesuaikan pengaturan mesin dan peralatan 
• Bertanggung jawab terhadap kelancaran atau kondisi mesin-mesin produksi yang siap pakai 
• Berkoordinasi dengan operator produksi 
• Memberikan service mesin yang baik dan benar 
• Membuat alat bantu yang dibutuhkan dalam operasional produksi 
• Melakukan pengecekan spare part ke setiap mesin di area produksi 
• Menjaga keselamatan kerja 

1. Mengawasi divisi akuntansi 
2. Memastikan laporan keuangan akurat dan sesuai standar akuntansi 
3. Mengelola pembayaran masuk dan keluar 
4. Memastikan buku besar akurat dan up to date 
5. Melakukan audit rutin 
6. Memantau semua transaksi 

Deskripsi Pekerjaan

- Bertanggung jawab terhadap penjualan produk

- Menangani permintaan dan kebutuhan customer

- Mempresentasikan produk perusahaan ke customer

- Menjaga hubungan baik dengan customer

Kualifikasi

• Pria
• Usia max 35 tahun
• Pendidikan min SMK/Sederajat
• Pengalaman dibidang manufaktur min 1 tahun ( Fresh Graduated dipersilahkan)
• Berpenampilan rapi
• Komunikatif dan memiliki keahlian negoisasi yang tinggi
• Inisiatif, proaktif, jujur, bertanggung jawab dan dapat bekerja sama dalam team
• Berkepribadian ulet dan pantang menyerah
• Coverage area Jawa Tengah, Jawa Timur dan Nusa Tenggara Barat

Benefit

- Insentif / Komisi

- BPJS

- Bonus

- Mobil/Motor Operasional

- Wisata Tahunan

Deskripsi Pekerjaan:

1. Memastikan proses penjualan sesuai dengan SOP
2. Memastikan target penjualan