Customer relations

• Ensures that team organization remains flexible and ready to meet customer needs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

Professional Techniques / Production

• The Sales Administrator performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Assistant Director of Sales.
• Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
• Ensure that stationery item stock is accounted for and well maintained.
• Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
• Handle all typing work required. Take minutes of meetings.
• Assist in the dispatch and collection of correspondence in the hotel.
• Ensure the cleanliness of the office.
• Handle all incoming telephone calls and take messages.
• Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
• Is familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), and all necessary computer software programs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
• Keeps well-informed about the product

Team management and cross-departmental responsibilities

• Works in collaboration with the other departments

• Oversee the night operations of the hotel, ensuring a smooth and efficient service for all guests.
• Manage and support the night staff, including front desk and security.
• Handle guest inquiries, complaints, and emergencies, ensuring timely resolution and maintaining a high standard of customer service.
• Conduct nightly audits, including cash handling, end-of-day reports, and preparation for the next day’s operations.
• Take phone booking for reservations and monitor the overnight reservations email account.
• Ensure the safety and security of the hotel and its guests by monitoring security systems and conducting regular patrols.
• Liaise with other departments to ensure seamless operations and communication.
• Uphold the hotel’s standards and policies, ensuring compliance with health and safety regulations

• Identifies new reservations sales business to achieve personal and property revenue goals.
• Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Monitors same day selling procedures to maximize room revenue and control property occupancy.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Responds to incoming reservations sales opportunities for the property
• Uses sales resources and administrative/support staff effectively.
• Assists in monitoring group reservation forecast data.
• Coordinates with sales to process rooming lists and reservation cards.
• Assists with monitoring accuracy of reservation sales orders within tracking systems.
• Tracks no-show reservations and processes charges as needed.
• Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.
• Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.

• Assist with the setup and breakdown of banquet events, including arranging tables, chairs, linens, and other required items.
• Serve food and beverages during events, ensuring prompt and courteous service.
• Monitor guest needs during events and respond to requests in a timely manner.
• Maintain cleanliness and organization of banquet areas throughout the event.
• Assist with event preparations such as checking equipment and supplies, ensuring everything is in order before the event starts.
• Collaborate with other departments to ensure smooth event operations and guest satisfaction.
• Follow all safety and hygiene standards as required by the hotel.

• Suka Jalan Jalan
• Mampu bekerja dalam team
• Siap terima tantangan

1. Teliti
2. Mampu bekerja secara team
3. Mampu bekerja dibawah tekanan
4. Mampu berbahasa dengan sopan dan santun
5. Mampu mengidentifikasi target audiens

• Melakukan input data.
• Mengelola dokumen kantor.
• Menerima panggilan telepon.
• Mengarsip dan merekap data yang masuk.
• Menyiapkan perlengkapan serta peralatan kantor.
• Menyiapkan akomodasi perkantoran.
• Membuat agenda.

• Materi Marketing untuk Promosi.
• Mengelola Brand.
• Manajemen Kegiatan Promosi.
• Mengelola Situs dan Media Sosial.
• Melakukan Riset Pasar.
• Menjalin Kerjasama dengan Vendor.

Pembukaan Lowongan :

1. Jabatan Frontliner status Magang
2. Jabatan Cleaning Service
3. Jabatan Petugas Bansos

Responbilities:

1. Develop and implement marketing strategies to promote freight forwarding services
2. Conduct market research to identify target clients and industries
3. Maintain relationships with existing clients to ensure satisfaction and repeat business
4. Manage partnership agreements to enhance service offerings
5. Assist with lead qualification, client meetings, and proposal preparation
6. Ensure compliance with relevant laws and regulations

Requirement :

1. Bachelor's degree in Economics, Management, or related field
2. Experience in freight forwarding
3. Understanding of export-import regulations, market trends, and logistics
4. Proficiency in English other languages a plus
5. Excellent communication skills, both verbal and written, are crucial for conveying marketing messages effectively to diverse audiences and negotiating with clients, partners, and stakeholders
6. Capacity to address challenges and adapt to changes
7. Familiarity with marketing freight forwarding tools.

- Mencari dan menjalin hubungan yang baik dengan client 

- Membuatsales plan/pipeline 

- Membuat penawaran sesuai permintaan client 

- Mencapai target sales setiap bulannya 

- Koordinasi dengan team operational terkait pencarian vendor 

- Menerima dan process order dari client 

- Membangun dan mempertahankan hubungan dengan pelanggan, membimbing nilai bisnis pelanggan, menegosiasikan kerjasama logistik dan transportasi, dan membimbing pelanggan untuk menandatangani kontrak pengiriman 

- Bertanggung jawab atas koordinasi operasional pelanggan VIP; Pemeliharaan pelanggan dan kunjungan follow up untuk memastikan bahwa pengalaman operasional 

- Bertanggung jawab untuk rekonsiliasi, fakturdan penagihan piutang 

- Paham Industri Logistik 

- Paham Pangsa Pasar Logistik

1. Penjualan dan Pengembangan Bisnis: Mencari peluang bisnis baru, mencapai target penjualan, dan mengembangkan strategi penjualan.
2. Manajemen Hubungan Pelanggan: Membangun dan menjaga hubungan dengan klien, memberikan solusi kopi sesuai kebutuhan, serta menangani keluhan.
3. Presentasi Produk: Melakukan presentasi dan demonstrasi produk kepada klien, menjelaskan keunggulan produk.
4. Analisis Pasar: Melakukan riset pasar untuk memahami tren kopi dan memberikan masukan untuk pengembangan produk.
5. Koordinasi Internal: Bekerja sama dengan tim internal untuk memastikan kelancaran proses penjualan dan ketersediaan produk.
6. Negosiasi dan Kontrak: Melakukan negosiasi harga dan mengelola kontrak penjualan.
7. Pelaporan: Menyusun laporan penjualan dan kegiatan harian untuk manajemen.

• Melakukan penginputan semua transaksi keuangan ke dalam program.
• Melakukan transaksi keuangan perusahaan.
• Melakukan pembayaran kepada supplier.
• Berhubungan dengan pihak internal maupun eksternal terkait dengan aktivitas keuangan perusahaan.
• Mengontrol aktivitas keuangan / transaksi keuangan perusahaan.
• Membuat laporan mengenai aktivitas keuangan perusahaan.
• Menerima dokumen dari vendor internal maupun external.

mengoperasikan mesin jahit industri

• Melakukan input data.
• Mengelola dokumen kantor.
• Menerima panggilan telepon.
• Mengarsip dan merekap data yang masuk.
• Menyiapkan perlengkapan serta peralatan kantor.
• Menyiapkan akomodasi perkantoran.
• Membuat agenda.

KUALIFIKASI :

1. Usia maksimal 35 th, Pend. Minimal SMA
2. Fresh graduate dipersilahkan
3. Disiplin, rajin & jujur
4. Bertanggung jawab
5. Menguasai ms.office
6. Mampu berkomunikasi dengan baik dan bekerja dalam tim.
7. Mampu bekerja dibawah tekanan
8. Memiliki pengalaman dibidang administrasi lebih di prioritaskan

Jobdesk :

-Melakukan penagihan melalui media telpon, WhatsApp, dan email sesuai data penugasan yg ada pada aplikasi penagihan

-Menyelesaikan proses penagihan sampai selesai

-Mencapai target amount collect sesuai dg target masing-masing aplikasi

-Melakukan follow up kepada nasabah

1. Capai pertumbuhan dan capai target penjualan dengan mengelola tim penjualan dengan sukses
2. Rancang dan terapkan rencana bisnis strategis yang memperluas basis pelanggan perusahaan dan memastikan keberadaannya yang kuat 
3. Penetapan tujuan sendiri, pembinaan dan pemantauan kinerja perwakilan penjualan
4. Bangun dan promosikan hubungan pelanggan yang kuat dan tahan lama dengan bermitra dengan pelanggan dan memahami kebutuhan pelanggan
5. Mempresentasikan laporan penjualan, pendapatan dan pengeluaran serta prakiraan realistis kepada tim manajemen
6. Identifikasi pasar, berkembang dan pergeseran pasar sambil sepenuhnya menyadari produk baru dan status persaingan

Arranging School daily operation services:

• Room/facilities arrangement for schedule, availability in coordination with Academic 
• Managing facility/venue renting procedure with third partied (controlling the schedule and venue availability to maximize revenue)
• Managing outside vendor such canteen and FB vendor on daily basis and on certain event
• School Shuttle Bus arrangement for daily schedule and other needs for school and office
• Operational car & taxi arrangement for schedule based on needs and priority.
• Providing and arranging school and office daily needs ATK, Water, etc.
•  Supporting Academic team for providing material needs in every terms.
• Providing and arranging students’ needs daily books, uniform in SASHOP and meals (catering) in coordination with catering vendor.
• Travel Arrangement: arranging airplane & hotel for any business trip requested by academic or under GA Budget.
• Create transaction in Oracle system: Purchase Request, Reimbursement & Cash Advance Request, and Travel Allowance including the realization.
• Other administrative needs and other non-daily services for school & office

Building Facility and Maintenance:

• Maintaining building facilities to provide comfort and appropriateness in coordination with Engineering and vendor.
• Managing cleaner outsource in providing services and making sure the cleanliness of building and facility in standard.
• Managing security cleaner outsource in providing services and making sure the security and safety in standard and making sure all asset safe.
• Managing other outside vendor (pest control, pool, and elevator) to provide service and make sure all the facility maintains and working in accordance with school standards and safety.
• Plan and monitor maintenance schedule is in place in coordination with engineering.
• Doing daily walkaround in all property area to make sure all-in place in accordance with “PATROL” system application and standard and follow up any issue and making sure it will be fixed.
• Resolving complaints, problems, and requests related with building and facilities.

Budget & Inventory Management

• Take good care of stocks, inventory, and other equipment. Maintain inventory and supplies for daily operation.
• Doing Stock Opname process on monthly basis in coordination with finance and make sure stock vs inventory system are balance.
• Controlling budget vs actual on daily operation when creating PR on the system
• Assisting Academic to create PR, RM and CA on the system. 

Admin Operasional dengan Pekerjaan melingkupi pencatatan dalam Excel perihal business process seperti: pembelian bahan baku, hasil jadi terproduksi dan pengirimannya.

Marketing dengan Pekerjaan melingkupi maintaining existing clients dan juga giat proaktif dalam bekerja dengan tim dalam penambahan clients-clients baru.

STAFF ENGINEERING

STAFF ADMINISTRASI

DIBUTUHKAN SEGERA GURU MATA PELAJARAN MATEMATIKA TINGKAT SMP

Sifat : Kontrak hingga akhir Juni 2025

STAFF ENGINEERING

Persyaratan:  

Pria/Wanita

Usia Min 18 Tahun.

Tamatan SMA sederajat.

Bertanggung jawab.

Adaptabilitas.

Good Attitude.

Bisa bekerja berbasis Online.

Berkomunikasi dengan baik.

Kondisi Kerja: 

Jam Kerja Fleksibel.

Wfh/Remote Control.

Cocok untuk mahasiswa, pekerja tetap, maupun yang belum bekerja.

di Bimbing hingga bisa berkerja secara mandiri.

Mengelola Online Shop.

Menjaga Performa Online Shop.

Membangun Hubungan yang Baik dengan Pelanggan.

Memberikan Jawaban serta Arahan Saat Pembeli Kesulitan.

Memperbarui Inventaris.

Melakukan Konfirmasi Pesanan dari Pembeli.

Kewajiban: 

Keterampilan Komunikasi yang Sangat Baik.

Keterampilan Manajemen Waktu.

Keterampilan Penjualan.

Mampu Bekerja di Bawah Tekanan.

Keterampilan Teknis.