Digital Marketing Intern 

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset) 

As a Digital Marketing Intern , you will play a crucial role in ensuring customer satisfaction by effectively addressing and resolving complaints. This position involves close collaboration with various teams to enhance the overall customer experience and drive improvements in service delivery. 

What will you do but not limited to: 

• Assist in the creation, implementation and optimization of digital advertising campaigns across various platforms such as WhatsApp, Google Ads, Facebook & Instagram Ads, LinkedIn and more. 

• Support in set up, execute, optimize various paid channels including YouTube, SEM, Display, Facebook, Instagram but not limited to different biddable channels 

• Assist in designing split tests on Google Ads & Facebook Ads by using customer data and third-party data 

• Conduct in-depth standard and custom ad effectiveness studies for WhatsApp Business, Facebook & Google advertisers. 

• Analyze campaign performance and provide actionable insights 

• Generate weekly and monthly performance reports 

• Perform competitor analysis and trend research to improve strategies. 

• Participate in brainstorming sessions to generate fresh content ideas for campaigns and marketing initiatives. 
• Support the team with scheduling meetings, maintaining databases, and other tasks as needed. 

• Bachelor’s degree in Business, Marketing, Communications, or a related field. 

• Familiarity with digital marketing tools (e.g., Google Ads, Facebook Ads, Canva, or Adobe Creative Suite). 

• A balance perspective between creativity and data driven. 

• Self-learner, ambitious, good attitude, excited by challenges. 

• Have good knowledge on the latest marketing trends and happenings and analytical tools. 

• Basic knowledge of SEO and content marketing principles. 

• Ability to work collaboratively in a team-oriented environment while also being proactive and self-motivated. 

• A passion for storytelling and crafting engaging content. 

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Complaint Management Support, you will be essential in addressing customer grievances and ensuring their concerns are handled efficiently and effectively. This role requires strong communication skills and the ability to collaborate with various teams to enhance customer satisfaction and improve service quality.

Key Responsibilities:

• Manage incoming customer complaints through various channels, ensuring a prompt response and resolution.
• Analyze complaints to identify common themes or trends and relay this information to relevant stakeholders.
• Coordinate with cross-functional teams to ensure proper investigation and resolution of complaints.
• Document all interactions related to complaints in the complaint management system.
• Provide regular updates to customers regarding the status of their complaints and any actions taken.
• Assist in the preparation of reports on complaint metrics and insights to support continuous improvement initiatives.
• Participate in training sessions to improve complaint management processes and enhance team capabilities.
• Contribute to developing best practices for complaint handling and customer engagement.

• Bachelor's degree in Business Administration, Communications, or a related field.

• 1-2 years of experience in customer service, complaint management, or related roles.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Strong analytical skills to assess complaint data and identify areas for improvement.
• Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office Suite
• Ability to work collaboratively in a team while being proactive and self-motivated.
• Fluency in Indonesian and good command of English is required.
• Capable of handling difficult customer interactions with professionalism and empathy.

As Relationship Manager, you will be part of critical role in developing and nurturing relationships with clients focused on funding and investment opportunities. This position requires understanding of funding mechanisms, and P2P market trends to offer the best financial solutions to our clients.. This role will be direct report to Head of Funding  and this role also are part of the Premium Lender team RM

Responsibilities

• Develop an action plan to achieve and exceed the revenue/new customer acquisition targets set for the year.
• Acquire new customers while constantly maintaining and upgrading the existing customer portfolio to achieve the set targets.
• Provide excellent service to customers (both existing and potential) by maintaining close relationships and managing their portfolios. 
• Advise clients on various funding and investment options, tailoring solutions to their specific needs.
• Monitor P2P market trends and regulatory changes affecting funding and investments.
• Ensure compliance with P2P regulations and internal policies.

• A Bachelor’s degree in Finance, Economics of related field from Reputable University
• Minimum of 3 years of experience in banking,P2P, or financial services with a focus on funding and investments
• Strong understanding of funding mechanisms, investment strategies, and financial markets
• Excellent networking, communication, and negotiation skills
• Proven track record in sales and client relationship management
• Detail-oriented with strong analytical and problem-solving skills

About the role,

the Head of engineering has both a strategic and a technical role inside the company. The strategic aspect includes setting goals for the team, hiring engineers, and prioritizing projects. The technical aspect is about getting actively involved in developing new products, identifying requirements, and setting timelines.

Before they can get this position, the head of engineering should have extensive experience as an engineer, they should have managed complex tech projects and know how to build products and features from scratch.

About the team,

Our technology/engineering is a group of 100+ talented people. Together with the Product teams, the gist of our role is to create innovative and scalable solutions to help Amartha grow its business.

Responsibilities

• Oversee front-end and back-end development teams and their projects
• Monitor reliability and performance of all internal systems to suggest improvements
• Ensure compliance with relevant regulations
• Manage software development projects by setting requirements, goals, and timelines
• Design strategies for future development projects based on the company’s overall objectives and resources
• Hire engineers and coordinate their training
• Implement innovative technologies
• Coordinate with stakeholders for new integrations and tools

• Experience in develop data intensive applications is a must
• Experience in SaaS development
• Experience in open API development
• Solid enterprise integration architecture knowledge
• Experience in leading 5-10 people squad
• Solid engineer hiring experience

• Hands-on GCP tech experience: Cloud SQL Postgres, Cloud Run, Pub/sub, etc.
• You have built a scalable architecture
• Experience with incident management
• Monitoring distributed system
• Agile practices: scrum or kanban
• Don't mind doing some coding works when required
• Experience with CI/CD
• Experience with automated testing
• Hiring software engineers
• Experience with team management
• Fintech/financial institution/banking experience
• Experience with Machine Learning will be a plus
• Have experience with TDD
• Have experience with refactoring large systems
• Have experience with event driven architecture
• Would be a plus if you have experienced with Kafka, Kubernetes, Grafana, Prometheus

About the Role 

The Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats through various security assessment activities (including but not limited to: . penetration testing, vulnerability assessment, etc)
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Manage bug bounty program
• Enhance the effectiveness of security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable (e.g.  CEH,OSCP, eCPPT, Ejpt etc)
• Advance knowledge in  API Security, Mobile/Application Security, Cloud Security
• Advance knowledge in security adversarial techniques, tactics, and procedures
• Experienced in conducting Static Application Security Test (SAST) and Dynamic Application Security Test (DAST)
• Experienced in scripting using Python, Bash, Go
• Highly skilled with strong hands-on experience with various security assessment tools such as Metasploit, BurpSuite, ZAP, OWASP tools, Hydra, Netsparker, Wireshark, Apktool, nikto, Cloudbrute , Kali Linux tools, Frida, MobSF, or comparable technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

We are seeking a dedicated Corporate Finance Support professional to join our team. This role is essential for ensuring effective financial operations and analysis within the SAP system. You will assist the Corporate Finance team n implementing SAP solutions, improving financial reporting processes, and supporting ongoing financial activities.

What you will do but not limited to:

• Prepare daily, weekly, and monthly payment schedule. 
• Preparing and reviewing tax calculations and tax returns.
• Monitor and reconcile financial data within SAP, ensuring integrity and transparency.
• Support financial reporting accuracy by ensuring integration with SAP systems.
• Assist in implementing and maintaining SAP financial modules to optimize corporate finance functions.
• Participate in financial analysis and reporting tasks, providing insights derived from SAP data.
• Collaborate with cross-functional teams to streamline financial processes and enhance efficiency.
• Collaborate with the Corporate Finance team on ad-hoc tasks and projects. 

• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum of 1 years of experience in corporate finance and proficiency in SAP systems.
• Strong understanding of finance principles and SAP finance modules.
• Detail-oriented with excellent analytical and problem-solving skills.
• Proficiency in Microsoft Excel and experience with other financial software.
• Strong analytical and problem-solving skills. 
• Ability to communicate effectively and work collaboratively across teams.
• Good command of written and spoken Bahasa and English is preferable.

About the Role 

The Senior Cloud Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats over the cloud-based infrastructure
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Enhance the effectiveness of cloud security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with Cloud Security concepts, principles, and technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Experience in deploying, managing, and maintaining ELK Stack
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, Nessus, NMap, Metasploit

• Lead and mentor a team of software engineers, including backlog grooming, sprint planning and code reviews.

• Involved in system design discussion with Head of Engineering
• Involved in incident management, mainly in proactive and preventive initiatives.
• Drive technical projects
• Contribute technically to projects by owning services, improve code quality, improve development process, and build operational excellence.
• Work closely with the product management team & business team in product requirements and review.

• Have experience 5 years in financial technology industry is preferable

• Fast learner & good analytical thinking.
• Advanced knowledge in (according to priorities) Go
• Have exposure to architectural patterns of high-scale web application.
• Have experience with distributed storage and database systems, including SQL or NoSQL.
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
• Good communication skill, team player and comfortable working with a cross-functional team.
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership.
• Have experience with TDD.
• Have experience with refactoring large systems.
• Have experience with event driven architecture.
• Would be a plus if you have experienced with Kafka, Kubernetes, Grafana, Prometheus.

Deskripsi Pekerjaan:

• Memasukkan, memperbarui, dan memverifikasi data ke dalam sistem atau database.
• Menjamin akurasi dan integritas data yang dimasukkan.
• Mengumpulkan data dari berbagai sumber dan merapikannya sesuai format yang ditentukan.
• Melakukan pengecekan dan perbaikan data untuk memastikan tidak ada kesalahan input.
• Menyimpan catatan dan melaporkan hasil pekerjaan secara berkala.
• Bekerja secara fleksibel sesuai target yang telah ditetapkan.

Tanggung Jawab:

1. Memastikan input data dilakukan secara cepat, tepat, dan akurat.
2. Mengidentifikasi kesalahan data dan memperbaikinya.
3. Bekerja sama dengan tim atau klien dalam memastikan kualitas data.
4. Mengikuti instruksi dan format yang telah ditetapkan oleh perusahaan.

Kualifikasi:

• Pendidikan minimal SMA/SMK sederajat.
• Mahir menggunakan perangkat komputer dan aplikasi Microsoft Excel, Google Sheets, atau software pengolah data lainnya.
• Memiliki kemampuan mengetik cepat dan teliti.
• Mampu bekerja secara mandiri dan memenuhi deadline.
• Komunikatif dan detail-oriented.
• Pengalaman sebagai entry data diutamakan, tetapi fresh graduate dipersilakan melamar.

Jenis Pekerjaan:

• Freelance (pekerjaan dapat dilakukan secara remote).
• Jam kerja fleksibel sesuai kesepakatan.

Keuntungan:

• Gaji berdasarkan proyek atau jumlah data yang diselesaikan.
• Kesempatan bekerja dari rumah (remote).
• Pengalaman tambahan dalam pengolahan data.

Deskripsi ini dapat disesuaikan kembali dengan kebutuhan perusahaan atau klien. Jika ada aspek lain yang perlu ditambahkan, beri tahu saya!

1. Perencanaan program penanganan insiden dengan koordinasi bersama tim SOC & Security Engineer.

2. Identifikasi kerentanan dan serangan-serangan security serta memberikan advice dalam penanganan serangan kepada Internal, L3, manajemen dan/atau pihak eksternal – client Perusahaan.

3. Analisis trend postur keamanan cyber dan Security Risk Assessment terhadao produk dan jasa yang berkaitan terhadap regulasi keamanan siber.

4. Menyusun laporan dan closing insiden dan ringkasan teknis serta melakukan presentasi hasil laporan.

5. Membuat use case dan integrasi ke dalam SIEM dengan koordinasi bersama tim Security Engineer.

6. Bertanggung jawab atas daily operasional di Klien dan meeting rutin dengan koordinasi bersama tim L1, PMO dan yang berkepentingan.

Responsibilities

• Responsible for end-to-end process of managing daily operations of marketplace platforms
• Develop and execute in-store activation plans that align with overall brand strategy and drive sales
• Collaborate with marketing teams to plan and execute pricing strategies, discounts, and promotions to drive sales and maintain profitability.
• Prepare creative brief materials for all marketplaces including but not limited to paid campaigns, monthly promotions, social media contents or/and marketing materials
• Maintaining relationships with RM to evaluate store’s current performance, plan for future strategies, informing any updated regulations and be the intermediary between marketplace and the company
• Prepare weekly/monthly reports for evaluating store’s performance, and work closely with marketing team for quarterly marketing plans

Deskripsi Kerja:

• Merawat, menyiapkan, dan mengemudikan kendaraan operasional untuk mengantar dan menjemput sesuai kebutuhan dan perintah atasan.
• Melaksanakan pemeriksaan secara rutin kendaraan yang akan dipakai setiap hari untuk menghindari ketidaklayakan pemakaian.
• Melaksanakan pemeriksa kebersihan kendaraan baik interior maupun eksterior sebelum dan sesudah pemakaian.
• Merawat, membersihkan, dan memeriksa kelengkapan peralatan kendaraan sebelum dipergunakan.
• Melaporkan kepada atasan apabila terjadi kendala pada kendaraan.
• Melaksanakan penjemputan dan pengantaran sesuai dengan permintaan dan jadwal yang telah disusun.
• Terbiasa bekerja dengan orang asing (Korea)

• Manage Client Accounts: Identify client needs, deliver solutions, and ensure client satisfaction
• Sales and Marketing: Selling products/services, promoting brands, and achieving sales targets
• Identifying Opportunities: Identifying new opportunities and developing strategies to increase sales
• Team Coordination: Work closely with internal teams (sales, marketing, technical) to ensure client satisfaction.
• Target Achievement: Achieve sales targets.
• Identifying Opportunities: Identifying new opportunities and developing strategies to increase sales.

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menginformasikan mengenai produk dan layanan Perbankan Syariah untuk memiliki atau mengembangkan usahanya
• Mengajak bergabung menjadi nasabah Perbankan Syariah
• Memberikan pendampingan dan pelatihan kepada nasabah agar usaha yang dirintisnya bisa berjalan sesuai rencana Syarat

• Menawarkan produk elektronik kpd pelanggan
• Membantu proses promosi dan penjualan produk di toko

• Menawarkan produk elektronik kpd pelanggan
• Membantu proses promosi dan penjualan produk di toko

• Menawarkan produk elektronik kpd pelanggan
• Membantu proses promosi dan penjualan produk di toko

• Menawarkan produk elektronik kpd pelanggan
• Membantu proses promosi dan penjualan produk di toko

• Menawarkan produk elektronik kpd pelanggan
• Membantu proses promosi dan penjualan produk di toko

Deskripsi Pekerjaan:

• Memasukkan, memperbarui, dan memverifikasi data ke dalam sistem atau database.
• Menjamin akurasi dan integritas data yang dimasukkan.
• Mengumpulkan data dari berbagai sumber dan merapikannya sesuai format yang ditentukan.
• Melakukan pengecekan dan perbaikan data untuk memastikan tidak ada kesalahan input.
• Menyimpan catatan dan melaporkan hasil pekerjaan secara berkala.
• Bekerja secara fleksibel sesuai target yang telah ditetapkan.

Tanggung Jawab:

1. Memastikan input data dilakukan secara cepat, tepat, dan akurat.
2. Mengidentifikasi kesalahan data dan memperbaikinya.
3. Bekerja sama dengan tim atau klien dalam memastikan kualitas data.
4. Mengikuti instruksi dan format yang telah ditetapkan oleh perusahaan.

Kualifikasi:

• Pendidikan minimal SMA/SMK sederajat.
• Mahir menggunakan perangkat komputer dan aplikasi Microsoft Excel, Google Sheets, atau software pengolah data lainnya.
• Memiliki kemampuan mengetik cepat dan teliti.
• Mampu bekerja secara mandiri dan memenuhi deadline.
• Komunikatif dan detail-oriented.
• Pengalaman sebagai entry data diutamakan, tetapi fresh graduate dipersilakan melamar.

Jenis Pekerjaan:

• Freelance (pekerjaan dapat dilakukan secara remote).
• Jam kerja fleksibel sesuai kesepakatan.

Keuntungan:

• Gaji berdasarkan proyek atau jumlah data yang diselesaikan.
• Kesempatan bekerja dari rumah (remote).
• Pengalaman tambahan dalam pengolahan data.