Responsibilities:

The role of the Operation Assistant for Online Channel is to process all transactions related to the online channels in a smooth and timely manner.

Customer Email

• Conduct follow-ups on customer emails based on tickets assigned by the Customer Care Team. Responses to clients should be exclusively managed by the Customer Care Team.

Sales Orders

• Allocate client orders based on stock availability in the fulfillment centers in Bali and the USA, and issue instructions to our third-party logistics team in the USA.
• Execute order processing tasks, including picking, packing, and shipping orders in Bali.
• Provide comprehensive lists of both Bali and OIA orders and upload the latter to FileZilla.
• Ensure daily updates of fulfillment statuses in Shopify, referencing the acknowledgment list from OIA.
• Initiate the Export Custom Declaration process.

Export Documents

• Facilitate PEB requests by creating, combining, and compiling necessary documentation.
• Generate labels for dispatching export documents to DHL Jakarta.
• Prepare and submit daily reports detailing shipment lists and PEB documents to DHL.
• Summarize PEB and OIA Orders separately for comprehensive records.

Returns

• Perform daily checks on the return receiving report.
• Process refunds efficiently and accurately within Shopify.

General

• Execute any additional duties and special assignments as required or directed.

• Menganalisa sample CPO dan kernel dengan tepat dan teliti
• menganalisa sampel air dengan tepat dan teliti
• menganalisa sampel limbah dari produksi dengan tepat dan teliti
• membuat data analisa secara akurat dan tepat
• memelihara peralatan laboratorium, sesuai dengan 5R + 1R

• Menentukan level inventory yang mana terhadap operasional
• Analisa minimal dan maksimal sediaan
• Analisa tingkat kewajaran nilai Inventory
• Analisa terhadap barang-barang surplus atau barang yang pergerakannya lambat dan rekomendasi tindakan yang diperlukan
• Analisa terhadap barang-barang yang berpotensi stock mati

• Laki-Laki / Perempuan.
• Umur Maks. 30 Tahun.
• Pendidikan Min. D3 / D4 / S1 Manajemen Aset, Akunting, Ekonomi, Perbankan.
• Fresh Graduate dipersilahkan melamar.
• Pengalaman 2 tahun sebagai Manajemen Aset.
• Memahami Pengakuan Aset dan Inventarisir Aset.
• Memiliki kemampuan komunikasi dan negosiasi yang baik.
• Penempatan Di Head Office Banjarmasin

1. Audit proses setiap line
2. Membuat prosedur & product standard
3. Analisa problem produksi & report perbaikan
4. Menangani customer claim & membuat report perbaikan
5. Melakukan inspeksi & verifikasi
6. Membuat laporan mingguan, bulanan, tahunan QC

1. Audit proses setiap line
2. Membuat prosedur & product standard
3. Analisa problem produksi & report perbaikan
4. Menangani customer claim & membuat report perbaikan
5. Melakukan inspeksi & verifikasi
6. Membuat laporan mingguan, bulanan, tahunan QC