• Developing IT governance, risk, and compliance frameworks into policies and standards that can be implemented within the company’s IT environment
• Ensuring IT governance, risk, and compliance can be socialized and applied in the company’s IT operations
• Regularly monitoring and assessing the implementation of IT governance, risk, and compliance within the company and providing reports to management
• Collaborating with other IT departments to detail policies and SOPs for IT operations
• Working specifically with the IT Network & Security Department to develop IT security concepts and their implementation to maintain data security
• Developing internal company processes to achieve IT governance, risk, and compliance certification and overseeing surveillance processes after certification is obtained
• Proactively providing suggestions and input to improve governance, risk, and compliance processes to support more efficient business operations
• Ensuring application testing processes are completed before implementation

1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

• Support the development of agreed scorecards across sales teams and sourcing regions markets to track performance KPI
• Support the development of KPI and establish scorecard metrics
• Support the design and development of sales reports for key stakeholders summarizing the data and key trends.
• Provide support to the General Manager & Sales Teams for market data, customer data analysis, commercial partnership (analyze Sales Forecast, AOP, market share data), new program ROI analysis
• Design Ad-Hoc reports based on available data / Metrics to support sales initiatives.
• Assist and Support the Develop of systems and processes to collect, analyze and interpret sales data, leveraging existing data sources and tools. (e.g. Finance Cube, BI Tool, Qlik Sense)
• Understand the tools and support the analysis to establish and reconcile gaps and errors
• Support the identification of reporting and analysis problems and work with relevant organizations, systems owners and management to resolve. (e.g. Finance, IT)
• Contribute to the continuous improvement of reporting processes for the sales organization
• Provide support for Sales Target formulation and review. In charge of the Sales Target Achievement measurement process ( SIP ) and manage the relevant enquiry.
• Support ad hoc projects on reviewing, understanding the systems, providing input to improvement the systems so that more detail analysis at program level can be done for Sales Teams

1. Memiliki kemampuan memasak
2. Memiliki pengatahuan indonesian dan western food
3. Mampu mengoperasikan komputer

1. Memiliki kemampuan dasar matematika
2. Mampu melakukan transaksi penjualan

• Membuat model karakter, latar belakang, dan objek dalam format 3D 
• Menggabungkan komponen 3D untuk menghasilkan visual yang realistis 
• Memanipulasi karakter digital, properti, dan mesin untuk bergerak dan berinteraksi 
• Mewujudkan storyboard menjadi karya animasi 
• Mengintegrasi suara dan sinkronisasi dialog

General Purpose: The Event Manager coordinates the overall planning and execution of events that are scheduled in the hotel’s event spaces. Working with the Event Sales Manager and Executive Chef, the Event Manager guides clients in planning all aspects of their events, from menu to décor, and leads the Banquets & Catering team in fulfilling and exceeding the client’s vision and expectations.

Specific Responsibilities:

• Ownership of all events, from planning to execution with guidance and oversight from Director of MICE.
• Work directly with clients to plan all details of their event, including but not limited to: menus, set-ups and floorplans, AV needs, timelines, etc.
• Creates innovative set-ups, menus, and functions for groups.
• Ensures successful events, exceeding client needs and company profitability guidelines.
• Plans and executes all in-house events and assists in off-site events as needed.
• Overall Knowledge of product/services
  • Answers questions from clients confidently
  • Sells items and services that we offer and are able to execute successfully
  • Generates creative and innovative menus while working closely with our Chef
• Coordinates with Director of MICE & Director of Food & Beverage to ensure profitable bookings.
• Evaluates each piece of catering business with Event Sales Manager to ensure business can be properly serviced.
• Assists Event Sales Manager with incoming client inquiries and develop relationships with new clients, including:
  • menu selection
  • audio visual needs
  • event space set up
  • logistics and timelines
  • special requests
• Develops strong communication with Banquet Chef and Food & Beverage team.
• Develops a preferred vendors list and maintains vendor relationships. 
• Other duties as assigned by your supervisor or manager.

• Melakukan Penjualan
• Mencari sumber order
• Maintenance sumber order

1. Perawatan Gedung, AC, Kelistrikan, Ventilasi, Drainase, Pengkabelan
2. Melakukan perbaikan jika terdapat benda rusak yang berhubungan dengan poin 1

• Melakukan proses penginputan data aplikasi debitur hingga proses pencairan
• Melakukan proses penerimaan angsuran debitur
• Bertugas sebagai custumor service dicabang

• Menangani permintaan pemesanan lapangan bagi player
• Menjual prodak kepada calon tamu yang melakukan pemesanan langsung melalui telepon atau email 
• Menawarkan harga prodak sesuai dengan standar harga yang ditetapkan manajemen 
• Memproses pembatalan pemesanan lapangan
• Melakukan administrasi reservasi, seperti pengkajian, pencatatan, pembukuan, pengagendaan, dan pelaporan data tamu 

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

• Melakukan penagihan kepada para konsumen sesuai wilayah tagihannya agar penerimaan angsuran konsumen dapat dilakukan secara cepat dan tepat.
• Melaksanakan Kebijakan Collection yang telah ditentukan oleh perusahaan.
• Melakukan tugas umum dari Collection di Perusahaan Pembiayaan

• Melakukan penagihan kepada para konsumen sesuai wilayah tagihannya agar penerimaan angsuran konsumen dapat dilakukan secara cepat dan tepat.
• Melaksanakan Kebijakan Collection yang telah ditentukan oleh perusahaan.
• Melakukan tugas umum dari Collection di Perusahaan Pembiayaan

• Melakukan penagihan kepada para konsumen sesuai wilayah tagihannya agar penerimaan angsuran konsumen dapat dilakukan secara cepat dan tepat.
• Melaksanakan Kebijakan Collection yang telah ditentukan oleh perusahaan.
• Melakukan tugas umum dari Collection di Perusahaan Pembiayaan

• Melakukan penagihan kepada para konsumen sesuai wilayah tagihannya agar penerimaan angsuran konsumen dapat dilakukan secara cepat dan tepat.
• Melaksanakan Kebijakan Collection yang telah ditentukan oleh perusahaan.
• Melakukan tugas umum dari Collection di Perusahaan Pembiayaan

• Melakukan penagihan kepada para konsumen sesuai wilayah tagihannya agar penerimaan angsuran konsumen dapat dilakukan secara cepat dan tepat.
• Melaksanakan Kebijakan Collection yang telah ditentukan oleh perusahaan.
• Melakukan tugas umum dari Collection di Perusahaan Pembiayaan

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

• Memasarkan produk dan memperluas jaringan 
• Melakukan analisis kelayakan kredit calon debitur 
• Menjalin relasi dengan rekanan dan perusahaan potensial calon debitur 
• Menawarkan survey atas produk-produk 
• Melakukan proses transaksi atas unit yang akan dibiayai 
• Menjaga hubungan baik dengan sumber pemesanan 
• Memproses aplikasi kredit konsumen 
• Memonitor dan menginformasikan progress aplikasi kredit 
• Menjaga hubungan baik dengan pelanggan 
• Melakukan pembaharuan data pelanggan pada sistem 

1. Design, Develop, Load Test, Deploy & Debug systems to keep the Cloud Infrastructure that improve reliability, scale, performance, and security
2. Scan, collect and patch system to meet security compliance standard
3. Create DB clusters, and microservices kubernetes as needed
4. Integrate existing and newly built tools with change management systems for documentation
5. Document the tools and methodology clearly
6. Influence your ideas and deliver results

Tugas & Tanggung Jawab:

Manajemen :

• Mempersiapkan Sales Calls Plan, dan Daily Calls Plan Report menggunakan sistem CRM yang disediakan.
• Mencek ulang aktifitas promosi, aktifitas kompetitif, dan sumber-sumber baru dari dokter-dokter potential melalui kunjungan selektif ke apotik.
• Menindak lanjuti aktifitas distributor dan memastikan bahwa distribusi telah dilaksanakan secara tepat.
• Memberikan laporan-laporan kegiatan secara tepat waktu mengenai kegiatan-kegiatan di area, penerimaan produk, dan kondisi persaingan, atau aktifitas lain seperti yang ditugaskan.
• Menghadiri dan berpartisipasi aktif dalam rapat-rapat dan juga program-program yang ditugaskan, demi perkembangan ilmu dan keahlian masing-masing.

Aktifitas Sales

• Memastikan pencapaian target penjualan melalui kunjungan secara maksimal dan produktif.
• Memastikan bahwa Dokter-dokter potensial kelas A & B telah discover dengan tepat, sesuai dengan yang ditugaskan, dan memenuhi standard kerja, seperti :kunjungan dokter, survey apotik, slide presentation & Round Table Discussion.
• Meningkatkan jumlah pengguna baru dengan agresif.
• Membangun relasi dengan key opinion leader dan dokter-dokter potensial, apoteker, dan lainnya yang berpengaruh pada peresepan produk.
• Menjalankan tugas-tugas yang telah ditetapkan dalam Sales Calls Plan dan Daily Calls Plan.
• Melaksanakan HSE (Health, Safety & Environment) dalam aktifitas sehari-hari.
• Memasukkan target HSE dalam areanya dan melaksanakan HSE dengan standard tertinggi.
• Tantangan utama dari jabatan ini :
• Memaksimal kan pencapaian sales di masing-masing area
• Memonitor dengan cermat, aktivitas-aktivitas perusahaan kompetitor
• Penyelesaian masalah
• Koordinasi secara efektif dengan Distributor
• Mempersiapkan Round Table Discussion / presentasi

Persyaratan Kebutuhan:

• Diutamakan bagi lulusan perguruan tinggi minimum Diploma 3 dari Medical, Farmasi, Biologi atau lainnya
• Berpengalaman dengan produk-produk di kategori / area yang bersangkutan
• Memiliki pemahaman dan pengalaman terkait Product Knowledge, Basic Sales and Marketing, Basic Pharmacy knowledge
• Bersedia untuk ditempatkan di masing-masing area yang dibutuhkan

• Pendidikan minimal S1 Teknik Sipil/Arsitek/Elektro
• Pengalaman kerja minimal 10 tahun di bidang konstruksi infrastrukstur power/lainnya, dengan 5 tahun di posisi manajerial.
• Memiliki pemahaman yang kuat tentang manajemen proyek, teknik konstruksi, dan keselamatan kerja
• Memimpin dan mengelola seluruh proyek konstruksi dari awal hingga selesai
• Bertanggung jawab atas perencanaan, pelaksanaan, dan pengawasan proyek sesuai dengan standar kualitas, waktu, dan anggaran yang ditetapkan
• Menetapkan persetujuan proyek, memantau dan melakukan koreksi terhadap pelaksanaannya
• Mengelola tim proyek dan berkoordinasi dengan berbagai pihak, termasuk kontraktor, vendor, dan pemangku kepentingan
• Menyusun laporan kemajuan proyek dan memberikan saran serta solusi untuk optimasi proses
• Memastikan kepatuhan terhadap regulasi keselamatan dan lingkungan
• Memiliki pemahaman yang kuat tentang manajemen proyek, teknik konstruksi, dan keselamatan kerja.
• Keterampilan kepemimpinan dan manajemen tim yang baik.
• Kemampuan berkomunikasi yang efektif dan mampu bekerja dalam tekanan.
• Mahir menggunakan Autocad, Sketchup, SAP 2000, ETABS & Ms. Office 
• Mampu membuat RAB, Material Schedule & ERP

Tasks & Responsibilities

• Melakukan pekerjaan perawatan mekanik / listrik / elektronik / instrumen mesin-mesin produksi sesuai dengan jadwal dan petunjuk yang sudah ditentukan
• Memeriksa kemampuan peralatan mekanik / listrik / elektronik / instrumentasi yang ada dengan alat ukur untuk memastikan bawah peralatan tersebut dalam kondisi prima
• Melakukan troubleshooting peralatan mekanik / listrik mesin produksi
• Mempersiapkan peralatan dan bahan-bahan untuk digunakan dalam perawatan dan perbaikan peralatan mekanik / listrik mesin-mesin produksi
• Melakukan pekerjaan perbaikan di workshop atau laboratorium listrik / elektronik

 PERSYARATAN BERKAS

• Surat lamaran / CV
• Fc ijazah transkip nilai
• Fc KTP
• Sertifikat keahlian (jika ada)
• Surat pengalaman kerja (PENTING)
• Kirim lamaran via email : sit.alishmah.bekasi@gmail.com
• +62 895-0280-8751