• Develop and execute comprehensive revenue management procedures and best practices
• Identify new revenue opportunities through market analysis and competitive benchmarking
• Oversee the revenue management and distribution strategy, ensuring alignment with business objectives
• Provide weekly dynamic forecasts, annual revenue budgets, and regular performance reports
• Lead and mentor the Reservations team, fostering a culture of collaboration and high-performance

• Supervise and oversee the operation/section to maintain service standards
• Check on employees’ discipline, grooming standards and punctuality
• Check on guests’ satisfaction levels and properly handle feedback and follow-up
• Perform opening and closing duties as assigned
• Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
• Assist in employees’ development, counselling and resolving staff conflict
• Report any complaints, incidents or any other irregularities to Management
• Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipments
• Carry out light cleaning and maintenance of the pantry area
• Monitor quality of food and beverage products in every order
• To ensure that guests receive the attention and service they require
• Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager
• To motivate, coach and project a positive attitude at all times
• Help manage employees’ performance appraisals and performance logs
• Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures. 
• Carry out any other duties as and when assigned by the Management of the Hotel

• Assist in the daily administrative tasks of the Food & Beverage department, including but not limited to filing, data entry, and maintaining records.
• Manage correspondence, emails, and phone calls efficiently, ensuring timely responses and proper documentation.
• Coordinate meetings, appointments, and reservations for F&B management and staff.
• Prepare and maintain accurate reports, spreadsheets, and presentations as required by the F&B management team.
• Assist in compiling data and information for budget planning, inventory management, and other F&B operational needs.
• Ensure all documentation is organized, up-to-date, and easily accessible.

•To ensure that the kitchen operates in a timely way

•Full compliance with local municipality HACCAP standards and certification.

•Maintain a consistent focus on improving the overall flow of the kitchen operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs.

Penanggung Jawab Line Roda 2

Analisa & Report Claim Customer

Pembuatan dan Kontrol Dokumen

Kontrol Shindo Import dan Kontrol Stok

Persiapan Dokumen Delivery dan Kontrol Dokumen ISO

Handling perencanaan produksi untuk part New Model

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Support and assist Senior Sales Manager for operational and administrative tasks

• Implement sales strategies

• Reply inquiries with timely manner (include FIT and Group)
• Proactively identify and pursue Sales opportunities in the assigned markets
• Establish a strong presence and achieve significant market share
• Maintain long-term relationships with assigned agencies and segments
• Executes promotions campaigns in F&B, weddings, spa, rooms, and conferences
• Collaborating with the senior sales manager to develop monthly, quarterly, semi-annual, and annual promotion budgets, formats, and objectives, being accountable for ROI

• Minimum 2 years' experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Proficient in administrative tasks, consistently ensuring accurate and timely completion of assignments
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

• Mengembangkan dan melaksanakan rencana kerja yang selaras dengan strategi manajemen.
• Merencanakan, mengatur, dan mengendalikan aktivitas departemen utility untuk memelihara dan meningkatkan efisiensi dan efektivitas kerja.
• Mengembangkan dan meningkatkan sistem utility secara terus-menerus.
• Mengontrol Pengolahan air limbah (WWT),Ketel Uap/boiler,kompresor udara dan sistem kelistrikan
• Mengurus perijinan dengan KLHK dan lembaga terkait lainnya.
• Memastikan semua praktik dan kondisi kerja mematuhi standar keselamatan kerja.

1.   Memberikan dukungan teknis kepada pengguna internal

2.   Melakukan instalasi, konfigurasi, dan pemeliharaan hardware dan software serta aplikasi internal

3.   Memonitor kinerja jaringan dan sistem, serta merespon insiden keamanan dan gangguan

4.   Mengelola sistem komputer dan keamanan data

5.   Kontrol cctv sistem

6.   Maintenance server

MidPlaza Holding is looking for a skilled Drafter MEP to join our dynamic team. In this role, you will be responsible for creating detailed drawings and plans for mechanical, electrical, and plumbing (MEP) systems. Your expertise will be essential in translating engineering concepts into comprehensive designs that adhere to industry standards and project specifications. The ideal candidate will possess strong technical skills, attention to detail, and a solid understanding of MEP systems.

Responsibilities:

1. Translating concepts and sketches created by the MEP engineer into CAD.
2. Creating superimposed drawings and distributing them to the internal team, consultants, and contractors.
3. Conducting periodic checks on MEP installations in a project to ensure they align with the design drawings.
4. Reviewing contractors' shop drawings to verify compliance with the design drawings.
5. Collecting as-built drawings for each project that has completed the testing and commissioning phase.

• Minimum Diploma in Mechanical/Electrical Engineering
• At least 3 years of experience in the same field; prior experience in consulting or contracting is preferred
• Proficient in AutoCAD and Microsoft Office (Word, Excel, and PowerPoint)
• Strong foundational knowledge of MEP equipment related to installation, operations, and maintenance requirements
• Responsible, loyal to the company, and possesses a strong curiosity and eagerness to learn
• Detail-oriented in performing tasks
• Able to prioritize and organize work effectively to avoid overlap

MidPlaza Holding is seeking a highly motivated MEP Engineer to join our team. In this role, you will be responsible for designing, implementing, and managing mechanical, electrical, and plumbing (MEP) systems for our construction projects. You will work closely with project managers, architects, and contractors to ensure that MEP systems meet project specifications and adhere to regulatory standards. The ideal candidate should have a strong technical background in MEP engineering, excellent problem-solving skills, and the ability to work in a collaborative environment.

Responsibilities:

• Performing fundamental calculations for MEP system requirements.
• Understanding customer needs, including budget and timeline.
• Creating design concepts for the MEP system while considering efficiency and operational reliability.
• Providing a design concept brief (Terms of Reference) to the MEP consultants.
• Developing a schedule for the completion of MEP design drawings.
• Coordinating design efforts with architects, interior designers, structural engineers, and landscape professionals.
• Providing a set of MEP design drawings to the in-house Quantity Surveyor or QS consultant as a reference for Bill of Quantities (BQ) calculations.
• Providing outline specifications for MEP equipment to the QS as a reference for vendor quotations.
• Reviewing MEP shop drawings from contractors.

• Minimum of 5 years of experience in the same field, with prior experience in consulting preferred.
• Bachelor’s degree in Mechanical/Electrical Engineering.
• The engineer must be able to identify problems and provide solutions.
• Proficient in calculations, criteria, design standards, and MEP system concepts.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) and basic AutoCAD.
• Responsible, loyal to the company, and possesses a strong desire to learn.
• Detail-oriented in performing tasks.
• Capable of communicating effectively with clients, especially in clearly explaining design concepts.
• Able to lead and motivate MEP drafters, including setting targets and expectations.
• Capable of providing solutions under pressure.
• Able to manage time effectively to meet project deadlines.
• Collaborative and maintains good relationships with coworkers.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Keep track of monthly, quarterly, and yearly goals
• Work with management to assess and improve processes and policies
• Uphold and enforce company policies
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

• Only for Indonesian Citizen
• Minimum 2 years' experience in a similar position in a large luxury resort or hospitality industry
• Hands-on experience with Hotel Management Software (PMS); OPERA
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

We are looking for a sommelier to oversee our wine menu and offer recommendations on the best pairings. The responsibilities of sommeliers include supervising wine serving, collaborating with winemakers to upgrade selections, and providing wine recommendations to guests.

To be successful as a sommelier, you should demonstrate a friendly personality, strong knowledge of food and wine pairings, and good interpersonal skills. Ultimately, a top-notch sommelier should have an understanding of the wine making process, ability to create exquisite food and wine pairings, and be available for travel.

General Duties

• Greet the guest, present menu, help with guest choice, making suggestions, takes order and serves food & beverage according to standard procedures.
• Set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes.
• Process drink orders in proper calling order directly from service staff, to check for correct number of drinks and manage billing quickly and efficiently.
• To make all cocktails in accordance with beverage standard, using full standard measures.
• Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
• The ability to ensure that the bar is stocked and all side opening and closing duties are completed.
• Clean glasses, utensils, and bar equipment.
• Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins.
• Checks on guest satisfaction, attends to guest needs and complaints with proper follow up by informing the Management or Senior Team Leader.
• Presents check, performs cashiering function, bid guest farewell and invite them to come back.
• Maintains cleanliness of work place by performing clearing functions.
• Attends all meetings and trainings as conducted.
• Create best spoke cocktail and mocktail for new menus
• Performs food runner duties as required.
• Answer phone calls.
• Carry out light cleaning and maintenance of bar/restaurant.
• Dispense beverages
• Take table reservations and effectively control the flow of the guests in the restaurant ensuring
• Comply with hotel and department policies and procedures at all times.
• Help implement work simplification and necessary changes
• Ensure miss-en-place is carried out before each shift
• Following up in proper billing procedures

• Responsible for partner sales targets in accordance with the area
• Make 5 POS visits every day
• Ensuring the program in its area runs well and the programs sales targets can be met
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Monitoring the daily activities of field teams at partners
• Conducting field team training and refreshment training with partners (offline/online)

We are accepting internship for International Students in these departments:

1. Front Office

2. Quality

3. Food & Beverage

Job Purpose

This position is responsible for the receipt of guests’ luggage and ensuring correct delivery to and from rooms, cars and airport. The Bellman also assists guests with inquiries and fulfilling other service requests in compliance with all brand standards and departmental Standard Operating Procedures

Primary Responsibilities

Operation

• Greet and welcome guests at the main entrance

• Assist in driveway management

• Assist arriving and departing guests by opening and closing car and taxi doors

• Maintain a clean and tidy entrance and baggage room

• Ensure timely pick up and deliveries pertaining to baggage handling

• Provide information and/or assistance to guests as and when required

• Try to remember individual guest’s names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service

• Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance

• Upon arrival of newspapers, prepare and deliver them to guest rooms as assigned by Front Office staff

• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features

• Be fully conversant with hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

him

Main Complexity/Critical issues in the Job

Maintain highest standards and quality of services in Concierge operation to meet and exceed budgeted revenue targets and guests’ expectation/VOG target.

RESPONSIBILITIES AND MEANS

• To ensure the Hotel’s inventories are properly safeguarded and protected against any kind of loss.
• To ensure that all stock movements are accounted for and are in compliance with Hotel policy.

ADMINISTRATIVE RESPONSIBILITIES

To discharge his/her duties in an effective and efficient manner.

TECHNICAL RESPONSIBILITIES

• To ensure the safety of all stored items by keeping the Store locked when unattended and out of office hours.
• To issue and re-order stock and to ensure that no goods leave the storeroom without a proper authorized store requisition.
• To post on the stock system all movements of goods in and out of stores in a timely and accurate manner.
• To conduct routine physical inventory checks.
• Follow up of all pending purchase requisitions with the purchaser to ensure the timely replenishment of depleted stocks in accordance with the par levels defined by Management.
• To prevent loss, spoilage and breakage by careful monitoring of the expiry date of perishable items, monitoring the slow moving items and keeping the store clean and tidy at all times.

Preparation of the Receiving Record, the Receiving Report and the Daily Summary Receiving Report as well as Slow Moving Item Report and any other reports as required by Hotel Management

MidPlaza Holding is seeking a talented and experienced Architect to join our Corporate Office team. you will design and coordinate with the team, management, contractors, and QS team. You will also inspect project work and conduct site visits. The Design Architect will develop and execute innovative architectural designs for our hospitality projects, requiring creativity, technical expertise, and sector knowledge. The ideal candidate will collaborate with stakeholders to create designs that align with our brand and vision while ensuring contextual and environmental appropriateness

• Develop innovative and functional architectural designs for hospitality projects, ensuring alignment with the overall project vision and brand identity.

• Collaborate with the project team, including site architects, engineers, and interior designers, to integrate all design aspects cohesively.

• Conduct site research and analysis to inform design decisions, considering local culture, climate, and community needs.

• Prepare conceptual sketches, detailed drawings, and 3D models using architectural design software (e.g., AutoCAD, SketchUp).

• Present design concepts and proposals to internal stakeholders and clients, incorporating feedback throughout the design process.

• Ensure compliance with local building codes, zoning regulations, and sustainability practices within design proposals.

• Stay updated on emerging trends in architecture and hospitality design, incorporating innovative ideas into projects.

• Mentor junior architects and design staff, fostering a creative and collaborative environment.

• Bachelor’s or Master’s degree in Architecture from an accredited institution.

• Minimum of 7 years of experience in architectural design, with a focus on hospitality and commercial projects

• Proficiency in architectural design software (AutoCAD, SketchUp, Adobe Creative Suite, Microsoft project ,revit is optional, etc.).

• Strong portfolio showcasing innovative design concepts and completed projects, particularly in the hospitality sector.

• Excellent communication, presentation, and interpersonal skills, with a strong ability to collaborate effectively with diverse teams.

• Strong conceptual thinking and problem-solving ability, with attention to detail and a passion for design excellence.

• Knowledge of sustainability practices and regulations in architectural design, particularly in Indonesia.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Willing to be stationed anywhere during the project and handle it until completion (up to 12 months)

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

Administration

• Support and assist Senior Sales Manager for operational and administrative tasks

Offline sales

• Implement sales strategies

• Reply inquiries with timely manner (include FIT and Group)
• Proactively identify and pursue Sales opportunities in China markets
• Establish a strong presence and achieve significant market share
• Maintain long-term relationships with assigned agencies and segments

Digital sales

• Facilitates social media engagement and creating content in China digital channels (e.g., WeChat, Xiaohongshu, Douyin, etc.)
• Executes promotions campaigns in F&B, weddings, spa, rooms, and conferences through relevant digital and social media channels
• Engages in proactive online reputation management by surfacing relevant guest comments (positive and negative) in social media channels and responds accordingly
• Managing the MCN agencies we utilize and collaborating media partners
• Collaborating with the senior sales manager to develop monthly, quarterly, semi-annual, and annual promotion budgets, formats, and objectives, being accountable for ROI

• Minimum 2 years' experience in the same position or related fields in the hospitality industry

• Proficient in administrative tasks, consistently ensuring accurate and timely completion of assignments
• Strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

Admin Operasional dengan Pekerjaan melingkupi pencatatan dalam Excel perihal business process seperti: pembelian bahan baku, hasil jadi terproduksi dan pengirimannya.

Marketing dengan Pekerjaan melingkupi maintaining existing clients dan juga giat proaktif dalam bekerja dengan tim dalam penambahan clients-clients baru.

Primary Responsibilities:

• Establish and maintain seamless co-ordination & co-operation with all departments  to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.
• Ensure optimal, cost effective use of the resources and educate the team on the same.
• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

Job Description

• Develop and execute the hotel marketing plan for the hotel activities and promotions in conjunction with different hotel departments (i.e. sales, food and beverage, spa etc.)
• Prepare and manage the hotel marketing budget in order to generate the best ROI for the hotel
• Manage and keep all social media channels relevant and engaging to the audience.
• Responsible of ensuring the Hotel and brand standards are adhered to in all written forms of communication including guestroom collateral, outlet collateral, public area brochure racks, hotel signage, etc.
• Responsible for all guest facing signage (guestroom TV’s, pre-arrival communications, digital displays, etc.) – including design, coordination and printing
• Create specific strategies for each distribution channel.
• Maintain websites content up-to date in all languages.
• Run and optimize metasearch campaigns.
• Measure and report the performance of all digital marketing campaigns, and assess against goals
• Strategically prepare and execute media buys for digital and print, working with key partners and suppliers (printer companies, photographers, PR agency, etc).
• Plan and oversees all hotel and corporate email marketing.
• Produce copy aligned with the voice and tone of the brand for digital ads, websites, OTAS, print advertising and internal advertising material.
• Assist to hotel events and seasonal activities to maximize social media and content generation opportunities.
• Coordinate and supervise all activities related to advertising in the filming of films, photo shoots, interviews with local and foreign media, carried out in the hotell.