Overview & Responsibilities

QUALIFICATIONS :

• High School Diploma or Equivalency

• 5-8 year’s experience with rotating turbo machinery

• Advanced rigging capabilities

• Advanced machining capabilities on manual lathes

• Experiences with turbines, compressors and other rotating equipment

PURPOSE OF THE JOB

To perform most complex setups and machine a variety of components on a variety of machine tools. Able to perform work in a safe and timely manner to meet customer needs. Ability to work extremely close tolerances. Ability to layout and plan machining operations from prints, sketches or verbal instructions with limited supervision.

 The below reflects general details considered necessary to describe the principal functions of the job identified, and shall not be construed as a detailed description of all of the work requirements that may be inherent in the job.

RESPONSIBILITIES

• Promotes safety and quality at all times.

• Maintain a clean and organized work area.

• Conducts him or herself in a professional manner at all times when working with internal and external customers.

• Advanced knowledge of machine equipment and machining operations of various machines: horizontal and vertical lathes, layout machines, vertical boring mills, horizontal mills, grinders, deburring tools, fixtures, radial and angular drill press, forklifts, cranes and various forms of rigging, jib hoists, personal computers, and other required tools necessary to perform the job.

• Advanced knowledge and accuracy in using various measuring devices: micrometers, indicators, calipers, gauges, and other required tools necessary to perform the job.

• Full understanding of use for tooling, drawings, work scopes, procedures, specifications and documentation to perform the primary function of the job.

• Performs most complex setups and machine tool operations. This includes turning, boring, facing, milling, drilling, reaming, tapping, sawing, slotting, grooving, grinding, and other required actions to complete the job.

• Ability to work to extremely close tolerances.

• Ability to read and comprehend drawings, sketches, job scopes, and verbal instructions.

• Maintains equipment by completing basic preventive maintenance requirements and notifying the appropriate representative for troubleshooting and repairs.

• Able to accurately measure and record all dimensional inspections as needed and pass annual dimensional inspection tests.

• Ability to complete layouts of most parts.

• Ability to train other employees in operation of equipment, reading prints, selection of tooling and machining equipment, along with repair processes.

• Maintains continuity among work shifts by documenting and communicating actions, irregularities, and continuing needs.

• Documents actions by completing production and quality logs.

• Accepts ownership over work performance and stays abreast of job knowledge and new skill development.      

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Job Purpose:  

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.

• Development and implementation of sales enablement programs for TD SYNNEX and partners.

• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.

• Development and implementation of marketing programs to support product group objectives.

• Creation of joint initiatives with our vendor and business partners.

• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.

• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.

• Achievement of revenue plans by brand and by market segment.

• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.

• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.

• Maintenance and development of operational level vendor relationships.

• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.

• Ensuring highest and continuously improving levels of vendor and partner satisfaction.

• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.

• Maintenance of an accurate pipeline by product group.

• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.

• Business forecasting and business planning for product groups with vendors.

• Provision of various reports for the purposes of commercial decision making.

• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.

• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.

• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.

• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.

• Proactively contribute as a member of the leadership team to the commercial 'well-being' and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution

• Minimum education level required is a Bachelor's Degree

• Appropriate vendor product sales certifications

• Strong leadership attributes

• Self-starter

• Results focused

• Sound business acumen

• Ability to work with little direction

• Capacity to lead vertial teams

• Influence business outcomes without having direct control

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

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Tugas dan Tanggung Jawab :

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• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Min. lulusan SMA/SMK/MAN/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Bersedia kerja shifting & bekerja dengan mobilitas tinggi
• Lebih disukai apabila memiliki pengalaman di perusahaan jasa
• Mampu mengendarai kendaraan roda dua dan roda empat
• Memiliki SIM C; disukai apabila memiliki SIM A juga
• Penempatan : Palembang

• Gaji Pokok
• Tunjangan
• Insentif