What a Sr. Director – Head of Clients does at Visa:
As the Sr. Director – Head of Clients at Visa, you will be at the forefront of driving Visa’s growth and innovation in the most exciting SEA market, Indonesia. This pivotal role involves leading the end-to-end sales and business development strategy for a diverse range of clients, including issuers, acquirers, sellers, fintech companies, conglomerates, and other partners. You will lead a dynamic, collaborative team who are obsessed with empowering clients of all sizes to succeed with Visa, leveraging our extensive range of products and solutions. Together, you will foster a culture of teamwork and innovation, ensuring that our client interaction is an opportunity to drive growth and deliver exceptional value.
This role has a broad focus across Visa’s three strategic focus areas:
- Core – Consumer Payments: delivering seamless and secure payment solutions that meet the everyday needs of consumers.
- Commercial & Money Movement Solutions - B2B & Corporate Payments: providing businesses with efficient and reliable payment systems to streamline their operations and enhance their financial management.
- Value-Added Services: offering a suite of innovative services such as Advisory, CyberSource, Loyalty Solutions, Data, and Risk solutions to help clients optimize their operations and drive growth.
You will collaborate with Visa teams across Indonesia and the Asia Pacific region, positioning Visa as the unrivaled industry and thought leader. You will collaborate and engage with clients, partners, regulatory bodies, and peers, driving innovation and shaping the future of payments in Indonesia.
Additionally, the Head of Clients will:
- Strategic Execution: Translate Visa’s long-term strategy into specific, actionable objectives and plans for the market, ensuring alignment with key Visa stakeholders.
- Build Strong Partnerships: Proactively manage relationships with the largest and most influential clients in Indonesia. Strengthen partnerships and drive cross-selling of Visa’s comprehensive suite of products and solutions.
- Drive Market Growth: Develop and execute client development strategies and revenue objectives to increase personal consumption expenditure (PCE) penetration, Visa seller volume, market share, and data processing revenues. Foster acquirer, seller, and consumer preference for Visa.
- Identify Opportunities and Mitigate Risks: Focus on the development of medium-term account plans. Structure and model commercial deals that promote growth while identifying and mitigating commercial risks.
- Inspire and Lead: Guide a team of Account Executives to generate significant new business for Visa across the market. Develop innovative initiatives and implement targeted go-to-market strategies to reach both traditional and new segments.
- Cultivate a High-Performance Culture: Coach and direct team members in the day-to-day execution of sales activities. Establish a customer-focused, performance-based sales culture.
Why this is important to Visa
The Sr. Director – Head of Clients is pivotal to Visa’s success in Indonesia. This role drives market leadership, client empowerment, and revenue growth by leading strategic initiatives and fostering strong partnerships. In this role, you will have the opportunity to lead a high-performing team and shape Visa’s strategic direction in Indonesia. You will gain invaluable experience and insights by working across diverse client segments and regional teams, driving innovation and implementing cutting-edge solutions.
