1. Conducting income tax cuts in accordance with applicable tax regulations.
2. Preparing, reconciling, and routinely reporting tax administration.
3. Supervising the work of staff.
4. Implementing thorough and organized documentation.
5. Ensuring that the organization complies with all relevant tax laws and regulations.

• Minimum Bachelor's degree in Accounting/Taxation from reputable universities.
• In-depth knowledge of tax laws related to transfer pricing, regulations, and compliance requirements, specifically in hospitality and property industry.
• Certified in Brevet A, B, & C is preferable.
• Certified in Tax Consultant (IKPI) is preferable.
• Minimum 5 years of experience in related field, specifically in tax consultant.
• Willing to be placed in Jimbaran, Bali.

MidPlaza Holding is seeking a Supervisor for Kitchen Maintenance to manage and oversee the maintenance operations of our kitchen facilities. In this vital role, you will ensure that all kitchen equipment is functioning efficiently and safely, extending the lifespan of assets through proper maintenance routines. Your leadership will guide the maintenance team to uphold high standards of cleanliness and operational readiness.

Responsibilities:

• Provide professional advisory services and support to the Chief Construction MEP to help achieve the department's strategic objectives.
• Oversee and manage the Maintenance Request System.
• Control, initiate, and execute assigned capital projects, from design and pricing to construction and operation.
• Analyze, monitor, and maintain records related to utility costs throughout the kitchen.
• Supervise the overall cost control aspects of maintenance.
• Conduct routine inspections of kitchen equipment and ensure that inspections required by government authorities are performed and documented.
• Conduct general kitchen inspections and preventive maintenance inspections, including scheduling all such work.
• Manage and supervise the Fire Protection Preventive Maintenance Program.
• Inspect all fire safety and technical features to ensure they operate at maximum efficiency.
• Ensure that accurate records related to all machinery and equipment within the AYANA area are well maintained.
• Ensure appropriate measures are taken to protect the environment in accordance with local regulations and AYANA's compliance with them.
• Implement cost-effective Preventive Maintenance and Condition Monitoring Programs.
• Supervise the daily operations and maintenance of the building, electrical and mechanical services, water features, fixtures, furniture, and equipment.
• Liaise with and oversee all on-site Property Maintenance Contractors, ensuring that appropriate standards are met.
• Carry out all emergency repairs for all technical equipment, general equipment, and kitchen equipment.
• Ensure expenditures align with the department budget, capital plan, and projects.
• Participate in the development of the Strategic Business and Operational Plan.
• Prepare monthly projections/forecasts and reports.
• Attend meetings as necessary.
• Execute opportunities for quality Team Enhancement.
• Conduct development and performance reviews, identifying key personnel for further development and a structured career path.
• Implement and maintain a training system to ensure staff have the framework and skills necessary to perform their jobs efficiently and effectively.
• Draft work schedules and annual leave schedules within the budget, business expectations, and applicable industry legal guidelines.
• Assist in the selection and appointment of new members within the department.
• Hold regular meetings with staff to keep all members fully informed.
• Ensure compliance with health and safety legislative requirements.
• Adhere to the Standard Operating Procedures of Midplaza Holding.
• Actively promote a caring work environment for guests and staff.
• Be responsible for the cleanliness of all mechanical/plant equipment rooms.
• Prepare technical reports as needed by the Chief Construction MEP and the technical service office.
• Promote, share ideas, and proactively contribute to the development of new activities.
• Execute action plans to ensure consistency in improvements, verification, and achievement of our sustainability goals.
• Participate in and contribute to the resort's sustainability programs through education, interaction, and advice.

• Minimum education of a vocational high school.
• A minimum of 3 years of experience in the field (kitchen equipment and systems).
• Strong technical knowledge in kitchen equipment, electrical systems, and LPG systems.
• Good understanding of preventive maintenance and condition monitoring.
• Financial skills, including expense control, monitoring financial procedures, and maximizing revenue through initiatives.
• Ability to plan and organize resources for various business levels, both short-term and long-term, to achieve strategic goals.
• Strong communication skills – must be able to speak, read, write, and understand both English and the primary language used in the workplace, ensuring effective information flow.
• Ability to be a Change Agent and drive the pursuit of continuous improvement.
• Leadership, delegation, motivation, and team-building skills.
• Effective conflict resolution and problem-solving abilities.
• Professionalism.
• Good knowledge of information systems.
• Familiarity with legislation, including building codes, fire safety, and national standards.

To assist the Assistant Chief Accountant in overseeing and directing all aspects of operation concerning cash receipt, disbursement, and the company’s bank account, including internal control.

To assist the Chief Accountant in ensuring the smooth and efficient operation of the Accounts Payable Section.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and worldwide!.
• Ability to make a difference through our Corporate Social Responsibility activities.

Front Desk Agent

First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and worldwide.
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service.
• Take the initiative to add a personalized experience.
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Fraud IT Operation Support, you will be responsible as a first level risk assessment for monitoring, analyzing, and investigating possible fraud incidents on digital platforms. You will work closely with cross-functional teams to ensure security measures are in place and that incidents are promptly addressed.

What you will do, but not limited to:

• Monitor systems to detect fraudulent activities across digital platforms. 

• Analyze data to identify patterns and trends of fraud. 

• Detect, categorize and prioritize reported fraud incidents and collaborate with relevant teams to mitigate risks. 

• Implement preventive measures and best practices to prevent fraud. 

• Document findings and report incidents to management with actionable insights. 

• Bachelor's degree in information technology or related field. 

• Minimum 1-2 years of experience in IT operations, fraud detection, or cybersecurity. Experience of working in a large company will be a plus point. 

• Skills to manipulate complex data with SQL. 

• Familiarity with fraud detection tools and methodologies. 

• Excellent communication skills, capable of collaborating with one or more teams. 

• Knowledge of IT security protocols and best practices. 

• Detail-oriented with strong problem-solving abilities. 

• Ability to handle multiple priorities and work independently in a fast-paced environment. 

• Experience in telecommunications or digital platforms is a plus. 

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

Job Purpose

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Primary Responsibilities

Security Operation

• Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures

• Disseminate all information by the Management to team members

• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively

• Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel

• Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations

• Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness

• Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused

• Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
  • Pocket books;
  • Security Desk Occurrence Book;
  • Gate Passes and Security Passes;
  • Keys and Key Registers;
  • Post allocation for hotel and External Security

• Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes

• Record all activities involving the Department in the Daily Security Report

• Provide security coverage for VIP guests

• Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department
• Always be on-call, including off-duty hours, for any emergency that may arise

Team Management

• Conduct performance review with the team

• Identify and develop team members with potential

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Conduct detailed induction programs for new employees

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Comply with hotel and department policies and procedures at all times

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

As a Guest Service Agent, reporting to the Front Office Supervisor, responsibilities and essential job description: 

• Having a positive attitude towards work, be self-disciplined and self-motivated, and set a good working example for all sub-ordinates.
• Responsible for the daily organization of the section.
• Be concerned with staff discipline and staff performance,  and help to develop skills for all staff within the section.
• Contribute to overall operational efficiency by performing relevant duties as assigned.
• Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
• Establish a good public relationship with all guests.
• Provide guests with the most accurate and up - to date information at all times.
• Provide services and information to guests that are the most accurate and up - to date possible, and are delivered to the guest in the most meaningful way.
• Maintain a very good reputation for the hotel and assist to increase its overall profitability of the Hotel.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset)

As a Complaint Management Support you will play a crucial role in ensuring customer satisfaction by effectively addressing and resolving complaints. This position involves close collaboration with various teams to enhance the overall customer experience and drive improvements in service delivery.

Key Responsibilities:

• Receive, log, and track customer complaints via various channels (phone, email, social media, etc.).
• Investigate and analyze complaints, coordinating with relevant departments to gather information and implications.
• Communicate with customers regarding their complaints, providing timely updates and resolutions.
• Document all complaints and resolutions in the complaint management system accurately.
• Identify trends in complaints and work with teams to develop strategic improvements for enhanced customer satisfaction.
• Assist in the preparation of reports and insights on complaint management metrics to support decision-making.
• Contribute to the development and implementation of best practices in complaint management processes.
• Support customer service initiatives and campaigns aimed at increasing customer retention and satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 1-2 years experience in customer service or complaint management roles.
• Strong communication skills, both written and verbal, with the ability to articulate complex issues clearly.
• Excellent problem-solving and analytical skills to identify the root cause of complaints and propose effective solutions.
• High attention to detail and a commitment to maintaining quality standards in all interactions.
• Ability to work collaboratively in a team-oriented environment while also being proactive and self-motivated.
• Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software.
• Fluency in Indonesian and good command of English is required.
• Ability to handle challenging situations with professionalism and composure.

• Prepare selected work paper on timely manner and with department’s quality standard.
• Maintain audit department’s policy and procedure for audit quality assurance.
• Conduct audit test work for the audit objectives identified, and prepare work paper.
• Perform all field work in competent and professional manner.
• Provide evidential support for all report recommendation.
• Assist Senior in preparing accurate and concise audit report to the management.
• Assist Senior in monitoring the audit budget and realization to meet the deadline.
• To exercise discretion in the review of records to ensure confidentiality.

• Bachelor degree from reputable university with min IPK 3.0 majoring in Accounting/Finance.
• Minimum 1 year experience in audit field.
• Experienced in handling hospitality client and SAP accounting software is an advantage.
• Relevant experience in internal controls, observations and giving recommendations for business process and control issues as well as its operations.
• Having a strong logic, analysis, problem solving skills, initiative, team work, strong sense of responsibility, and integrity.
• Advanced knowledge of risks, controls, accounting and / or information technology operations.
• Having a good interpersonal and communication skills.
• Computer Literate. Able to operate Microsoft Office (Excel, Word, Visio, Power Point)5. Proficiency in verbal and written English.
• Willing to be placed in Jimbaran, Bali.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As the Product Manager - Loyalty and Promotion, you will be responsible for building and scaling a Loyalty and Promotion platform that serves multiple product lines within Telkomsel Group and extends as a B2B2C service to corporate clients outside the group. Additionally, you will be responsible for creating a SaaS/API solution that allows businesses to integrate and customize loyalty and promotion services with ease. You will also have the unique opportunity to leverage Telkomsel’s existing Loyalty system to create a robust solution that enhances customer engagement, retention, and satisfaction across various digital products, while offering businesses outside Indico a customizable loyalty and promotion service.  

What you will do but not limited to:

• Co-crafting product vision and prioritization 

• Lead the design, development, and launch of a Loyalty and Promotion platform for Indico’s internal business units (B2B2C and B2C), as well as external corporate clients through a B2B2C service model. 

• Build a scalable SaaS and API-based Loyalty and Promotion product that external businesses can easily integrate into their own systems. 

• Develop a Loyalty/Promotion aggregator service that consolidates offers, rewards, and promotions from multiple partners, creating a comprehensive solution for users. 

• Leverage Telkomsel’s existing Loyalty system and integrate its features into the platform to maximize value for Indico business lines and external clients. 

• Define the product vision, strategy, and roadmap for the Loyalty/Promotion SaaS/API and aggregator platform. 

• Manage the full product lifecycle, from concept to launch, including gathering requirements, prioritizing features, development, testing, and post-launch improvements. 

• Collaborate closely with engineering, design, marketing, and sales teams to ensure successful product development, market fit, and go-to-market execution. 

• Engage with corporate clients to understand their loyalty and promotion needs, ensuring the platform provides flexible and customizable solutions. 

• Analyze user data and feedback to continuously improve the platform and enhance customer engagement and satisfaction. 

• Stay current with industry trends and innovations in loyalty and promotion, ensuring Indico’s platform remains competitive and cutting-edge. 

• Bachelor’s degree in business, marketing, computer science, or a related field; MBA is a plus. 

• 5+ years of experience in product management, particularly with a focus on loyalty, promotion, or rewards platforms. 

• Proven experience in building loyalty/promotion SaaS/API products, with a strong understanding of how to design scalable, flexible solutions for external clients. 

• Experience in developing and managing a loyalty/promotion aggregator service is highly desired. 

• Strong technical background with the ability to work closely with engineering teams to build API-driven products. 

• Familiarity with Telkomsel’s Loyalty system or other telco-based loyalty platforms is an advantage. 

• Experience working with B2B2C service models and managing relationships with corporate clients. 

• Excellent communication and collaboration skills for working across multiple internal teams and external partners. 

• Strong analytical skills and data-driven approach to product development and decision-making. 

• Ability to prioritize tasks effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously. 

• To represent Sampoerna University at extensively at internal & external recruitment events such as but not limited to: organize an on and off-campus recruitment events, such as Open Days, Campus Tours, Workshops, etc.
• To build relation and network with selected target high school through the principle or councilors in order to reach potential students and parents in order to achieve target number of applicants that will lead to target number of committed students
• To deliver high quality presentations about Sampoerna University as well with give accurate information, advice and guidance to prospective students.
• Work closely with Student Recruitment Manager in identifying market as well with developing recruitment strategy to earn leads and conversions through activities.
• Coordinate with Admissions, Testing Center, Bursary and other related department to ensure all applications, applying and admitted students are dealt accordingly
   

Qualifications

• Develop and execute comprehensive revenue management procedures and best practices
• Identify new revenue opportunities through market analysis and competitive benchmarking
• Oversee the revenue management and distribution strategy, ensuring alignment with business objectives
• Provide weekly dynamic forecasts, annual revenue budgets, and regular performance reports
• Lead and mentor the Reservations team, fostering a culture of collaboration and high-performance

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios.

As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/).

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What will you do but are not limited to:

• ⁠Record and monitor data related to field activities (e.g., feeding, growth, health status).
• Maintain accurate data of harvest and post-harvest processes.
• ⁠⁠Track and input project expenses.
• ⁠⁠Organize digital and physical documents (production, expenses, invoices).
• ⁠⁠Work with field teams to gather data for performance monitoring.
• Assist in identifying challenges in field operations and offer feasible solutions based on data insights.

• Bachelor's Degree in Agribusiness, Management Business, Business Administration or any related field.

• Strong communication and interpersonal abilities to liaise effectively with internal and field team members.
• Detail-oriented with good organizational and analytical skills.
• Proficient in Microsoft Office, especially Excel for data management.
• Willingness to learn and adapt in a fast-paced and dynamic agricultural environment.
• Previous internship or experience in agriculture or agribusiness is a plus.

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.  

Responsibilities  

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer  
• Provide support related to customer issue with the Cloud Infrastructure.  
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
• Writing infrastructure code using Terraform.
• Site Reliability Engineering practices and incident management.
• Building and managing both Windows and Linux servers in cloud environments.
• Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• [Important: Placement will be at the client's location in South Jakarta]

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com)

THE CONTEXT:

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

PURPOSE OF THE JOB:

Being the head of the Product Marketing department, she / he is responsible for the development of the individuals in her / his team. Working closely with other departments such as Sales, Training, Customer Development and Business Controller, she / he should demonstrate not only the functional capabilities, but also leadership and passion of the Brand.

YOUR MISSION: 

PRODUCT MANAGEMENT

1. Forecasting

• Ensure accuracy of product forecast and timely submissions. (Measures: launch tracking)

2. Product Registration

• Ensure close liaison with Central Registration support team so that products can be launch in line with ASPAC launch date. (Measures: On shelf date)

3. Product Assortment

• Close monitoring of competitor’s product assortment and thereby identify our key priorities in Indonesia to gain market share. (Measures: monthly tracking)

4. Product Listing

• Work closely with sales team to ensure products are listed into key retailer’s assortment in a timely manner (measures: Retailer’s On shelf date)

5. Product Merchandising

• Work closely with merchandising team to ensure planograms are fully optimized and carrying the right assortment for each door (measures: presence rate)

6. Management on non-sellable items

• Sampling management: ensure the right mix of samples to help achieve business objective. Work closely with sales team to ensure the right guideline for sampling is disseminated and followed closely by BCs
• GWP/Gifts management: utilizing GWP to drive higher basket purchase and create buzz to drive traffic to store.

7. Pricing

• Review and analyze central’s recommendation of prices for new products. Ensure the pricing is competitive and in line with regional parity & local competitiveness. Review annual price increase with central team to ensure our prices stay competitive in the market.

CRM

1. Planning & Execution of CRM initiatives including Rollout of new communication platforms in Indonesia, Client EDM management and client events & reward programs. 

2. Identify opportunities and weakness; and take pro-active action on the following:

• Increase recruitment rate
• Retention for customers by developing trial and loyalty
• Improve cross-selling
• Improve on repurchase rate

3. Data analysis (through PowerBI reports and Datamart/WinCRM) and drilling to

• Identify potential target market for key launches and events

E-RETAIL / E-COMMERCE

1. Monitoring daily E-Commerce operation

2. Monthly reporting to Central HQ for E-Commerce business

3. Monthly Planning for E-Commerce: including animation, GWP & Samples usage

BRAND COMMUNICATION

1. Assist with timely PO issuing and invoice management for media agencies

2. Work with regional media team to execute media campaigns locally

3. Drive PR & KOL initiatives in Indonesia to achieve #1 PR dominance in market

WHO YOU ARE:

• Minimum 7 years of relevant working experience.
• Degree holder in Marketing, Business Administration, or related disciplines from an accredited institution.
• Excellent in written and spoken English.
• Strong business acumen and analytical skills.
• Structured thinker, at the same time articulate.
• Positive, dynamic, and confident.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios.

As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/).

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do, but not limited to:

• Collect, clean and transform data from various sources into a standardize format.
• Build, train and evaluate machine learning models based on the specified design.
• Create clear and informative visualizations/report to effectively communicate findings and insights to stakeholders.

• Bachelor's degree in Mathematics, Computer Science, Physics and related field, or having related experience/project in Machine learning model
• Experience working with Python programming language
• Familiarity with Exploratory Data Analysis (EDA) using Python and it's relevant module (pandas, numpy)
• Understanding of fundamental Machine Learning (supervised vs unsupervised, different type of ML models, evaluation model: recall vs precission)
• Having experience build, train and evaluate a machine learning model (with sklearn, pytorch or tensorflow).
• Good analytical and problem-solving problem
• Eagerness to learn and adapt in a fast-paced environment

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

• Supervise and oversee the operation/section to maintain service standards
• Check on employees’ discipline, grooming standards and punctuality
• Check on guests’ satisfaction levels and properly handle feedback and follow-up
• Perform opening and closing duties as assigned
• Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
• Assist in employees’ development, counselling and resolving staff conflict
• Report any complaints, incidents or any other irregularities to Management
• Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipments
• Carry out light cleaning and maintenance of the pantry area
• Monitor quality of food and beverage products in every order
• To ensure that guests receive the attention and service they require
• Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager
• To motivate, coach and project a positive attitude at all times
• Help manage employees’ performance appraisals and performance logs
• Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures. 
• Carry out any other duties as and when assigned by the Management of the Hotel

• Assist in the daily administrative tasks of the Food & Beverage department, including but not limited to filing, data entry, and maintaining records.
• Manage correspondence, emails, and phone calls efficiently, ensuring timely responses and proper documentation.
• Coordinate meetings, appointments, and reservations for F&B management and staff.
• Prepare and maintain accurate reports, spreadsheets, and presentations as required by the F&B management team.
• Assist in compiling data and information for budget planning, inventory management, and other F&B operational needs.
• Ensure all documentation is organized, up-to-date, and easily accessible.

•To ensure that the kitchen operates in a timely way

•Full compliance with local municipality HACCAP standards and certification.

•Maintain a consistent focus on improving the overall flow of the kitchen operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Digital Platform Operations Support, you will in-charge for daily operations of a Orbit distribution business, Digital goods distribution, as well as operational of Loyalty Platform Business.   This role will handle order fulfilment, operate SAP for financial and inventory management, and ensure seamless distribution of both physical modems and digital products.  

What you will do, but not limited to:

Modem Distribution Operations: 

• Manage day-to-day operations of the modem distribution business, including inbound logistics, inventory control, and outbound shipments to resellers. 

• Oversee the assembly process of modems, ensuring quality control and timely delivery. 

• Track stock levels, coordinate with production teams, and manage warehouse operations to meet customer demand. 

• Ensure correct linking of IMEI and MSISDN for modem devices before shipment. 

   Loyalty Platform Operations: 

• Manage onboarding external merchant  

• Coordinate to Telkomsel team to establish operating models 

• Manage settlement, dispute and invoicing to merchant 

• Handle day to day operation of loyalty platform and collaborate with Indies and external merchant for any dispute or issue in business process.  

 Digital Goods Distribution: 

• operate the daily distribution of digital goods, ensuring smooth order processing and fulfillment. 

• Collaborate with internal team and to manage voucher distribution  

• Analyse sales and operational data to enhance distribution and improve overall efficiency. 

• Work closely with logistics, sales, finance, and IT teams to ensure a seamless flow of operations. 

• Collaborate with vendors and partners to address supply chain issues and improve service quality. 

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field. 

• Minumum 1-3 years of experience in business operations 

• Experience working with **SAP** (or equivalent ERP systems) for managing operations, finance, and inventory. 

• Strong understanding of supply chain management and logistics. 

• Ability to manage day-to-day operations, with a hands-on approach to problem-solving. 

• Excellent communication and leadership skills. 

• Strong organizational skills with attention to detail and the ability to multitask. 

Preference on SAP and operational excellency  

• Operate SAP for managing procurement, inventory, and order fulfillment processes. 

• Ensure accurate financial tracking, invoicing, and billing through SAP. 

• Monitor SAP processes to ensure timely and accurate reporting of business metrics. 

MidPlaza Holding is looking for a skilled Drafter MEP to join our dynamic team. In this role, you will be responsible for creating detailed drawings and plans for mechanical, electrical, and plumbing (MEP) systems. Your expertise will be essential in translating engineering concepts into comprehensive designs that adhere to industry standards and project specifications. The ideal candidate will possess strong technical skills, attention to detail, and a solid understanding of MEP systems.

Responsibilities:

1. Translating concepts and sketches created by the MEP engineer into CAD.
2. Creating superimposed drawings and distributing them to the internal team, consultants, and contractors.
3. Conducting periodic checks on MEP installations in a project to ensure they align with the design drawings.
4. Reviewing contractors' shop drawings to verify compliance with the design drawings.
5. Collecting as-built drawings for each project that has completed the testing and commissioning phase.

• Minimum Diploma in Mechanical/Electrical Engineering
• At least 3 years of experience in the same field; prior experience in consulting or contracting is preferred
• Proficient in AutoCAD and Microsoft Office (Word, Excel, and PowerPoint)
• Strong foundational knowledge of MEP equipment related to installation, operations, and maintenance requirements
• Responsible, loyal to the company, and possesses a strong curiosity and eagerness to learn
• Detail-oriented in performing tasks
• Able to prioritize and organize work effectively to avoid overlap

MidPlaza Holding is seeking a highly motivated MEP Engineer to join our team. In this role, you will be responsible for designing, implementing, and managing mechanical, electrical, and plumbing (MEP) systems for our construction projects. You will work closely with project managers, architects, and contractors to ensure that MEP systems meet project specifications and adhere to regulatory standards. The ideal candidate should have a strong technical background in MEP engineering, excellent problem-solving skills, and the ability to work in a collaborative environment.

Responsibilities:

• Performing fundamental calculations for MEP system requirements.
• Understanding customer needs, including budget and timeline.
• Creating design concepts for the MEP system while considering efficiency and operational reliability.
• Providing a design concept brief (Terms of Reference) to the MEP consultants.
• Developing a schedule for the completion of MEP design drawings.
• Coordinating design efforts with architects, interior designers, structural engineers, and landscape professionals.
• Providing a set of MEP design drawings to the in-house Quantity Surveyor or QS consultant as a reference for Bill of Quantities (BQ) calculations.
• Providing outline specifications for MEP equipment to the QS as a reference for vendor quotations.
• Reviewing MEP shop drawings from contractors.

• Minimum of 5 years of experience in the same field, with prior experience in consulting preferred.
• Bachelor’s degree in Mechanical/Electrical Engineering.
• The engineer must be able to identify problems and provide solutions.
• Proficient in calculations, criteria, design standards, and MEP system concepts.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) and basic AutoCAD.
• Responsible, loyal to the company, and possesses a strong desire to learn.
• Detail-oriented in performing tasks.
• Capable of communicating effectively with clients, especially in clearly explaining design concepts.
• Able to lead and motivate MEP drafters, including setting targets and expectations.
• Capable of providing solutions under pressure.
• Able to manage time effectively to meet project deadlines.
• Collaborative and maintains good relationships with coworkers.

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people