Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Excellent command in spoken and written English
7. Willing to work at Surabaya HD Branch

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

1. Menjual dan menawarkan barang yang dijual perusahaan
2. Membangun relasi dengan pelanggan dan mitra bisnis perusahaan
3. Memasarkan produk branding perusahaan
4. Memperluas area pemasaran
5. Mencari pelanggan baru
6. Mengoperasikan akun marketplace

1. Call on potential customers in the territory to devellop new business.
2. Maintain regular contract with existing customer to solicit business.
3. To collect sales and competitive market information for management.
4. Achive 100% coverage on the territory list.
5. Sustain market leader position in all products and lane segment in the territory
6. Perform any sales activities, as required to meet the departement needs. 

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Laki-laki
• Lulusan SMA/K/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Bersedia penempatan di Surabaya HD

• Gaji Pokok
• Tunjangan
• Insentif

• Mengatur dan menyediakan berbagai dokumen sesuai keperluan (mis. dokumentasi operasional, SOP, dokumen HR, dll) termasuk pengiriman dan pengarsipan dokumen kepada departemen internal dan external lain yg terkait.
• Memberikan saran ataupun masukkan terhadap jalannya proses operasional kantor.
• Melakukan analisa kebutuhan anggaran dan melakukan pengadaan barang keperluan kantor/adhoc request apabila diperlukan.
• Update absensi dan kebutuhan lemburan karyawan.
• Membina hubungan dengan internal maupun eksternal dan menindaklanjuti penanganan nota pembayaran/invoice.
• Menyusun jadwal pengambilan dan/atau pengiriman dokumen ke/dari lembaga yang bersangkutan, serta mengelola pengarsipan dokumen.

Job Description

DUTIES AND RESPONSIBILITY

a. Report to the Maintenance Support Supervisor or his delegate.

b. Ensure the serviceability and availability of ground support equipment (GSE) and facilities for effective support at base and line stations.

c. Consistent attention and implementation of maintenance program for all motorized and non-motorized equipment.

d. Accurate record-keeping is maintained for all equipment. Some equipment may require yearly calibration or inspection to validate its functions.

e. Ensure effective control of equipment usage and the tooling.

f. Ensure that defective equipment is repaired in the shortest time possible and in the most cost-effective manner.

g. Discuss any outsourcing of repair requirements in details such as integrity of vendors, quotations and facilities and efficiently.

h. Provide training for end-users on the proper handling of Ground Support Equipment and basic maintenance practices to enhance reliability.

i. Work with station engineering staff to develop essential support equipment or facilities to ease maintenance requirements.

j. Ensure that all ground support equipment and vehicles meet the requirements set out by regulation.

k. Ensure validation of certificate operation worthiness of ground support equipment operated by inform to respective department to renewal process.

l. Generate periodic reports on the status of the equipment, parts usage and relevant costing, tools and calibration notices.

m. Any other tasks as required by the Maintenance Support Supervisor.

QUALIFICATION (GSE)

a. Minimum 18 years old.

b. Holder of appropriate license.

c. Conversant with engineering procedure.

• Familiar with delivering 3 (three) core subjects namely English, Mathematics, and Science
• Provide creative materials and resources for children to explore in learning activities and imaginative play 
• Organize and lead activities designed to promote physical, emotional and social development of children 
• Plan, prepare and develop schemes of work and lesson plans 
• Evaluate children behavior and performance in classroom 
• Develop and maintain a constructive and ongoing rapport with children and parents

• Analyze the applications of prospective students based on standard admission policies.
• Interview students to understand their objectives and background.
• Provide clarifications to student’s queries in a professional manner.
• Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails.
• Advice students about the programs offered, admission procedure, eligibility and costs involved.
• Provide assistance to the students to complete the enrolment forms.
• Inform students about the courses offered and the tuition fees.
• Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management.

At Moladin, we want to create impact and value by providing the best product experience. Product is at the core of our company. We want to build simple and intuitive products, yet keep evolving to remain highly relevant for our users. A research team in Moladin also will work together to share insights to marketing, operations, and strategy to ensure that all the product elements can be enjoyed best by its users.

As an outreach researcher, your main responsibility will be the researcher representative in each city and to deliver the dealer voice to the HO team . Your technical skills, communication skills, and way of working will be directly reviewed by

the Research Lead.

You will have the opportunity to learn about the step by step research process, including but not limited to : planning, recruiting, interviewing, making surveys, and reporting. Also you can sharpen your communication and writing skills.

Responsibilities

• Mainly work in the field to visit our dealer, you will visit three dealers in a day for 2 weeks in a month (total 30 dealers in a month) including recruit, schedule dealer visit, ensure recordings, and do note takings
• Work with and report to HO research team
• Create daily reports based on dealer visit
• Doing Ad-Hoc at the down time week
• Do travel to visit dealers including managing logistics
• Ensure compliance for each projects such as: project documentation

• A rule of thumb of <1 year of experience in the research industry
• Fresh graduates are also welcomed
• Graduated from English literature, humaniora is a plus
• Experienced in conducting end-to-end research projects
• Having no mobility issues since most of our research is executed in fieldwork
• Currently residing in local area (Surabaya)
• Having connections with used car dealers or leasing companies is a plus point
• Naturally eager to learn about research and naturally curious
• Enjoy doing face-to-face interview sessions with our users
• Confident in communicating ideas
• Possess high diligence, detailed personality, and fast response
• High responsibility to do remote working
• Get things-done mentality
• Having lots of ideas and willing to get your hands dirty in experimenting things
• Likes to communicate and meet new people
• Excited about a fast-paced and comfortable facing ambiguity in the working environment
• Proficiency in basic research skills
• Excellent communication skills in both English and Indonesian
• Good at writing in both English and Indonesian