• Melakukan pengawasan dan control progress pekerjaan
• Mengaplikasikan dan menjabarkan rencana kerja yang dikerjakan
• Membuat dan mengendalikan preventive & corrective maintenance program harian, bulanan dan tahunan untuk pemeliharan, perbaikan mesin, peralatan dan fasilitas produksi untuk mendukung kelancaran jalannya proses produksi
• Melakukan koordinasi dengan head office untuk target penyelesaian pekerjaan
• Melakukan identifikasi, analisa mengenai perbaikan yang dilakukan
• Melakukan evaluasi, laporan dan program kerja serta improvement maintenance department.

• Mengecek sistem secara menyeluruh.
• Melakukan prosedur pencegahan kerusakan, pemeliharaan, dan perbaikan pada sistem yang dikelola perusahaan.

Responsibilities:

• Perform machine installation
• Machine maintenance
• Repair machine
• Carry out analysis and problem solving
• Carry out machine quality control
• Perform functional test on the machines
• Create maintenance report
• Create a preventive maintenance schedule

Some of your duties will include:

·        Provides Reliability and Maintenance Engineering expertise within the Process Planning & Strategy Department to ensure the continuous improvement of Process Department equipment reliability and infrastructure integrity; Responsible for developing and implementing reliability strategies to optimize the performance and efficiency of the mineral processing plant. The role supports Operations & Maintenance by focusing on predictive and preventative maintenance, failure analysis, and continuous improvement initiatives

·        Reliability Engineering & Analysis

o  Develop and implement reliability and maintenance strategies to improve plant performance.

o  Conduct Root Cause Analysis (RCA) on equipment failures and propose corrective actions.

o  Analyze historical equipment data to identify failure patterns and recommend interventions.

·        Maintenance Planning & Optimization

o  Collaborate with Operations & Maintenance teams to define maintenance schedules for critical assets.

o  Evaluate the effectiveness of preventative maintenance programs and adjust as needed.

o  Provide input on equipment design and modification to enhance reliability and maintainability.

o  Provides engineering drawings/specifications; obtains construction bids; and performs construction management as required;

·     Process Strategy & Support

o  Contribute to strategic initiatives aimed at improving throughput, recovery, and operational efficiency.

o  Support cross-functional teams in developing plans for capacity expansion or operational adjustments.

o  Implement asset management strategies aligned with ISO 55000 standards.

o  Make important equipment and infrastructure reliability recommendations required to support improving machine maintenance and reliability improvements to minimize operating cost and minimize production losses. This is a critical position as mistakes may result in direct production loss;

·        Data Analysis & Reporting

o  Monitor Key Performance Indicators (KPIs) such as Mean Time Between Failures (MTBF) and Mean Time to Repair (MTTR).

o  Prepare and present reports on plant reliability performance to stakeholders.

o  Utilize advanced tools such as CMMS (Computerized Maintenance Management Systems) and reliability software for data-driven decision-making.

o  Performs all functions of RCA, FMECA, and Pareto analysis;

o  Provides data interpretation with recommendations on vibration analysis, oil analysis, wear materials non-destructive testing, gear wear monitoring/failure analysis and equipment failure history analysis.

o  Ensures that all work is properly documented, filed and recorded for future reference;

·        Continuous Improvement

o  Lead continuous improvement initiatives to reduce downtime, increase productivity, and lower operational costs;

o  Champion a culture of reliability excellence within the department;

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

Menerima dan Menangani Pertanyaan Pelanggan: Menyambut pelanggan yang datang melalui telepon, email, media sosial, atau langsung, serta memberikan informasi yang akurat dan membantu mereka menyelesaikan masalah atau menjawab pertanyaan.

Menangani Keluhan Pelanggan: Menerima dan mengatasi keluhan atau masalah yang dihadapi pelanggan dengan cara yang profesional, sabar, dan mencari solusi terbaik untuk kedua belah pihak.

Memproses Pesanan atau Transaksi: Membantu pelanggan dalam melakukan pemesanan, pembelian, atau pengembalian barang, serta memastikan transaksi berlangsung dengan lancar.

Mencatat dan Mengelola Data Pelanggan: Memasukkan dan memperbarui informasi pelanggan dalam sistem database perusahaan untuk memastikan data akurat dan terkini.

• Melakukan proses verifikasi dokumen
• Melakukan penyortiran dokumen
• Memastikan proses sesuai dengan SLA
• Melakukan proses filing dokumentasi & Scan Dokumen

• Menangani Keluhan Pelanggan
• Memberikan Informasi Produk atau Layanan
• Melakukan Follow-up pada Masalah Tertentu
• Mencatat Interaksi dengan Pelanggan
• Memberikan Saran dan Rekomendasi
• Menjaga Tingkat Kepuasan Pelanggan

Melakukan perawatan dan perbaikan mesin produksi

Drafter

• Penanganan langsung problem mesin (mekanikal mesin).
• Patroli berkala dan pengecekan kondisi mesin.
• Preventive maintenance (cleaning, grease-up.)

Some of your duties will include:

·        Supervising, designing and calculations, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes.

·        Supervising, controlling and monitoring the installation and operations conform to standards and technical requirements by preparing electrical systems specifications and technical drawings.

·        Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.

·        Conferring with other functions, engineers, and others to discuss existing or potential engineering products or projects.

·        Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.

·        Ensuring compliance with specifications, codes, or technical requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.

·        Inspect completed work for conformance with requirements of local building and safety codes

·        Supervise with scheduling major electrical projects from ordering parts to performing the work in a timely and cost-effectengineeive manner.

·        Investigate component failures, communicating results to Operations and Associates to aid in increased levels of safe production

·        Supervise with electrical and mechanical projects, installations, and shutdowns.

·        Supervise in developing and maintaining a preventative and predictive maintenance program

·        Maintain effective communication with plant operational personnel, maintenance, and supervision

·        Help with all other plant maintenance as needed

·        Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.

·        Preparing specifications for purchases of electrical equipment and materials.

·        Estimating material, labor, or construction costs for budget preparation.

·        Maintaining electrical equipment and following approved company procedures plan, schedule, control and completely document all work performed on the plant DCS system and distributed PLC’s including troubleshooting and configurations changes.

·        Monitor and assist in the planning of daily and future scheduled plant repairs, included assist to work of Instrumentation and control and DCS personnel to ensure the are working in a safe and efficient manner while following approved company procedures.

·        Working with a variety of technicians.

·        Must be able to work outside in all weather conditions consistent with extreme heat, cold, wetness, dryness, dust, and noisy conditions.

Some of your duties will include:

·        Responsible to utilize strong engineering tools, applicable standards and scientifically references in managing mainly but not limited environmental aspect (water, emission, energy, waste); Developing and implementing strategies to ensure the mining operations and future projects comply with all applicable environmental regulations and industry best practices, optimizing environmental performance with sustainable operation; included but not limited to engage with stakeholders, manage data, review technical documents, assist in env audit and inspection, and provide robust report.

·        To develop, support, and/or review technical standard and technical studies for new project or improvement.

·        To manage, conduct and/or support in environmental engineering projects such as energy conservation, water conservation, emission reduction, waste mitigation, reuse and reutilization

·        To be accountable for water, waste, energy, and emission inventory across project site wide

·        To conduct Life Cycle Analysis (LCA) and GHG calculation using recognized scientifically and statistical tools.

·        To conduct, coordinate, and/or support water audit and energy audit,

·        To support ESG team in preparing sustainability reports and audit (SASB, OJK, IFC, ICMM, Copper Mark)

·        To engage with internal and external stakeholders during aspect impact session, construction plan review, contractor performance review, incident investigation, audit, inspection, and government inspection.

·        Advises line management regarding regulation, data trend and evaluation. 

·        Provide required resources to manage water accounting, waste inventory, energy inventory, emission inventory.

·        Develop and ensure technical standard and procedure related with water, emission, energy, and waste comply with company and International standards (ICMM, IFC, Copper Mark etc).

·        Responsible to the material preparation in 4 aspect review for management, government, and corporate officials during weekly report, management review etc.

·        Review contractor performance and proposed plan.

·        Assist student PKL.

Some of your duties will include:

·        Supervising, designing and calculations, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes.

·        Supervising, controlling and monitoring the installation and operations conform to standards and technical requirements by preparing electrical systems specifications and technical drawings.

·        Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.

·        Conferring with other functions, engineers, and others to discuss existing or potential engineering products or projects.

·        Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.

·        Ensuring compliance with specifications, codes, or technical requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.

·        Inspect completed work for conformance with requirements of local building and safety codes

·        Supervise with scheduling major electrical projects from ordering parts to performing the work in a timely and cost-effectengineeive manner.

·        Investigate component failures, communicating results to Operations and Associates to aid in increased levels of safe production

·        Supervise with electrical and mechanical projects, installations, and shutdowns.

·        Supervise in developing and maintaining a preventative and predictive maintenance program

·        Maintain effective communication with plant operational personnel, maintenance, and supervision

·        Help with all other plant maintenance as needed

·        Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.

·        Preparing specifications for purchases of electrical equipment and materials.

·        Estimating material, labor, or construction costs for budget preparation.

·        Maintaining electrical equipment and following approved company procedures plan, schedule, control and completely document all work performed on the plant DCS system and distributed PLC’s including troubleshooting and configurations changes.

·        Monitor and assist in the planning of daily and future scheduled plant repairs, included assist to work of Instrumentation and control and DCS personnel to ensure the are working in a safe and efficient manner while following approved company procedures.

·        Working with a variety of technicians.

·        Must be able to work outside in all weather conditions consistent with extreme heat, cold, wetness, dryness, dust, and noisy conditions.

About the Role 

The Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats through various security assessment activities (including but not limited to: . penetration testing, vulnerability assessment, etc)
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Manage bug bounty program
• Enhance the effectiveness of security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable (e.g.  CEH,OSCP, eCPPT, Ejpt etc)
• Advance knowledge in  API Security, Mobile/Application Security, Cloud Security
• Advance knowledge in security adversarial techniques, tactics, and procedures
• Experienced in conducting Static Application Security Test (SAST) and Dynamic Application Security Test (DAST)
• Experienced in scripting using Python, Bash, Go
• Highly skilled with strong hands-on experience with various security assessment tools such as Metasploit, BurpSuite, ZAP, OWASP tools, Hydra, Netsparker, Wireshark, Apktool, nikto, Cloudbrute , Kali Linux tools, Frida, MobSF, or comparable technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

1. Melakukan maintenance system administrator server
2. Membuat laporan Preventive Maintenance
3. Membuat laporan Corective Maintenance
4. Melakukan instalasi dan configurasi server dan storage

About the Role 

The Senior Cloud Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats over the cloud-based infrastructure
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Enhance the effectiveness of cloud security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with Cloud Security concepts, principles, and technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Experience in deploying, managing, and maintaining ELK Stack
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, Nessus, NMap, Metasploit

Job Desc:

1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel

2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi

3. Service Operation Support.

4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Job Req:

1. Tinggi Badan Pria min 170 cm Wanita min 160 cm

2. Pendidikan min. D3 semua jurusan

3. Usia maksimal saat rekrutasi 25 tahun

4. Berpenampilan menarik

5. Bisa berkomunikasi dengan baik

6. Bisa bekerja secara mandiri dan juga team

7. Mengutamakan kandidat non hijab (Wanita)

8. Pola pikir analitis, detail oriented dan mampu bekerja multi tasking

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

• Contribute to all aspects of the software development lifecycle including design, development, documentation, testing and operations
• Create code that's easy to read
• Work with your team to maintain, improve and clean your code
• Review each other's code and learn the software engineering best practices
• Deliver good quality code in a reasonable timeline
• This is a full time job and not an internship position

• Market research to identify new opportunities and new customers
• Generate innovative ideas to promote company's products and services
• Identify and analyze company's main competitors
• Develop and grow long-term relationships with customers
• Negotiate sales and close sales and service contract agreements
• Promote new product/service activities from company to order opportunities
• Responsible for and providing solutions to customer complaints
• Create weekly report for sales opportunities

Some of your duties will include:

·        Designing and calculations, maintaining, implementing, or improving downstream maintenance equipment products, facilities, components, or systems for industrial, commercial, or domestic purposes.

·        Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.

·        Conferring with other functions, engineers, and others to discuss existing or potential engineering products or projects.

·        Ensuring that installation and operations conform to standards and technical requirements by preparing mechanical systems specifications and technical drawings.

·        Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.

·        Ensuring compliance with specifications, codes, or technical requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.

·        Investigate component failures, communicating results to Operations and Associates to aid in increased levels of safe production

·        Oversee mechanical projects, new installations, including design, modifications and new installation start-ups, and shutdown.

·        Assist in developing and maintaining a preventative and predictive maintenance program

·        Writing reports and compiling data regarding existing and potential mechanical engineering projects and studies.

·        Preparing specifications for purchases of mechanical equipment and materials.

·        Estimating material, labor, or construction costs for budget preparation.

·        Directly supervise the maintenance work to ensure that plant and equipment running well to meet the milling production.

·        Set goals and coordinate the activities of with others Supervisor and Planner to ensure that schedule maintenance and emergency repairs are accomplished with minimal disruption to production schedule.

·        Ensure that adequate resources are available for meeting scheduled maintenance and repair needs.

·        Review all maintenance schedules and coordinates with other departments to assure optimal equipment and plant availability to meet business needs.

·        Responsible for supervising all grinding mechanical maintenance activities and ensuring that safe work practices are followed. Conduct periodic safety inspections.

·        Ensure compliance with mining, safety, and environmental laws and regulations

Some of your duties will include:

·        Designing and calculations, maintaining, implementing, or improving downstream maintenance equipment products, facilities, components, or systems for industrial, commercial, or domestic purposes.

·        Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.

·        Conferring with other functions, engineers, and others to discuss existing or potential engineering products or projects.

·        Ensuring that installation and operations conform to standards and technical requirements by preparing mechanical systems specifications and technical drawings.

·        Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.

·        Ensuring compliance with specifications, codes, or technical requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.

·        Investigate component failures, communicating results to Operations and Associates to aid in increased levels of safe production

·        Oversee mechanical projects, new installations, including design, modifications and new installation start-ups, and shutdown.

·        Assist in developing and maintaining a preventative and predictive maintenance program

·        Writing reports and compiling data regarding existing and potential mechanical engineering projects and studies.

·        Preparing specifications for purchases of mechanical equipment and materials.

·        Estimating material, labor, or construction costs for budget preparation.

·        Directly supervise the maintenance work to ensure that plant and equipment running well to meet the milling production.

·        Set goals and coordinate the activities of with others Supervisor and Planner to ensure that schedule maintenance and emergency repairs are accomplished with minimal disruption to production schedule.

·        Ensure that adequate resources are available for meeting scheduled maintenance and repair needs.

·        Review all maintenance schedules and coordinates with other departments to assure optimal equipment and plant availability to meet business needs.

·        Responsible for supervising all grinding mechanical maintenance activities and ensuring that safe work practices are followed. Conduct periodic safety inspections.

·        Ensure compliance with mining, safety, and environmental laws and regulations

Some of your duties will include:

·        Designing and calculations, maintaining, implementing, or improving downstream maintenance equipment products, facilities, components, or systems for industrial, commercial, or domestic purposes.

·        Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.

·        Conferring with other functions, engineers, and others to discuss existing or potential engineering products or projects.

·        Ensuring that installation and operations conform to standards and technical requirements by preparing mechanical systems specifications and technical drawings.

·        Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.

·        Ensuring compliance with specifications, codes, or technical requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.

·        Investigate component failures, communicating results to Operations and Associates to aid in increased levels of safe production

·        Oversee mechanical projects, new installations, including design, modifications and new installation start-ups, and shutdown.

·        Assist in developing and maintaining a preventative and predictive maintenance program

·        Writing reports and compiling data regarding existing and potential mechanical engineering projects and studies.

·        Preparing specifications for purchases of mechanical equipment and materials.

·        Estimating material, labor, or construction costs for budget preparation.

·        Directly supervise the maintenance work to ensure that plant and equipment running well to meet the milling production.

·        Set goals and coordinate the activities of with others Supervisor and Planner to ensure that schedule maintenance and emergency repairs are accomplished with minimal disruption to production schedule.

·        Ensure that adequate resources are available for meeting scheduled maintenance and repair needs.

·        Review all maintenance schedules and coordinates with other departments to assure optimal equipment and plant availability to meet business needs.

·        Responsible for supervising all grinding mechanical maintenance activities and ensuring that safe work practices are followed. Conduct periodic safety inspections.

·        Ensure compliance with mining, safety, and environmental laws and regulations