MidPlaza Holding is looking for a highly motivated and dynamic Finance Management Trainee to join our Corporate Office team. This program is designed for recent graduates with a passion for finance, providing hands-on experience and exposure to various financial functions within the organization. The Finance Management Trainee will participate in training programs and work closely with experienced finance professionals to develop their skills and knowledge in financial management, analysis, and reporting. This is an excellent opportunity to kickstart your career in finance with a reputable company.

Responsibilities:

• Assist in daily financial operations.
• Support the financial reporting process by gathering data and preparing reports.
• Participate in budgeting and forecasting activities.
• Conduct financial analysis to support decision-making processes.
• Collaborate with various departments to gain a comprehensive understanding of business operations.
• Engage in training sessions and development programs to enhance financial skills and knowledge.

• Bachelor’s Degree, from Accounting, Finance, Business, or Economics from reputable universities.
• Minimum GPA: 3.0
• Fresh graduate or maximum of 2 years work experience
• Strong verbal, written, and presentation in English skill
• Proficient in Microsoft Office, especially Microsoft Excel
• Leadership experiences in campus or student organizations
• Growth mindset, resilience and ability to adapt
• Numerical and analytical thinking
• Willing to be placed in any of the MidPlaza’s Business Unit

• Private Health Insurance
• Training & Development

Job Description:

You will play a key role in supporting our team by ensuring data accuracy and completeness. Your responsibilities will include:

• Adjust raw data to align with clients' templates and specifications.
• Utilize provided resources to fill in any vacant data fields.
• Reach out to campaign participants as needed to verify or gather additional information.

Requirements :

• Proficient in Microsoft Excel.
• Comfortable in working with numbers.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fresh graduates are encouraged, 1-2 years’ experience is a plus.
• Bachelor's degree in natural science, engineering, statistics, accounting, or mathematics preferred.
• Available to work a 3 to 6 month internship.
• Ready to work in a hybrid role; Monday and Friday (WFA); Tuesday, Wednesday, and Thursday (WFO) at Menara Sentraya, Blok M, South Jakarta.

The Risk Management role at Amartha encompasses the development and implementation of risk strategies to mitigate potential risks across the organization. This position will work closely with various departments to ensure that all risk-related issues are addressed and resolved efficiently.

Key Responsibilities:

• Identify, analyze, and evaluate risks that could affect the organization's ability to operate.
• Develop risk management policies and procedures to minimize risks.
• Conduct regular risk assessments and audits to monitor compliance with risk controls.
• Prepare risk assessment reports and present findings to senior management.
• Collaborate with other departments to promote risk awareness and encourage risk management practices.
• Provide training and support to staff on risk management issues and protocols.

• Minimum 3 years of experience in risk management, preferably within the financial services or tech industry.
• Strong knowledge of risk management practices and regulatory frameworks.
• Excellent analytical skills and attention to detail.
• Effective communication and interpersonal skills to engage with stakeholders at all levels.
• Proficient in using data analysis tools and risk management software.
• Bachelor’s degree in finance, business, or a related field.

Program A-Pioneer Future Leaders khusus untuk penempatan di Bali dan Nusa Tenggara. Ini adalah program pengembangan perekrutan dengan pelatihan kerja (OJT) selama 12 bulan (1 tahun) yang dirancang untuk mengembangkan karyawan masa depan yang kompeten dan menjanjikan sesuai dengan nilai, kompetensi, dan harapan perusahaan Amartha, yang akan dipersiapkan untuk menjadi pemimpin masa depan Amartha berikutnya, sebagai Manajer Bisnis kami.

Program ini akan memberi Anda pengalaman langsung tentang proses bisnis peminjaman dengan program bimbingan intensif. Anda akan mendapatkan kesempatan untuk memimpin tim kantor lapangan dan perjalanan yang mengasyikkan menuju penempatan di wilayah Bali dan Nusa Tenggara.

Selama program berlangsung, Anda akan diberikan pembelajaran eksklusif oleh para ahli di bidang ini mengenai:

• Program pelatihan kepemimpinan intensif
• Program mentoring & coaching
• Proyek peningkatan untuk memberikan dampak yang signifikan

• Mahasiswa atau baru lulus dari Diploma
• IPK minimal 3,00/4,00
• Memiliki SIM C adalah suatu keharusan
• Saat ini tinggal di Bali atau Nusa Tenggara
• Menguasai Google Spreadsheet & Microsoft Excel
• Terlibat dalam organisasi atau komunitas universitas
• Berkomitmen untuk penempatan di Bali atau Nusa Tenggara
• Berkomitmen kuat untuk mengikuti program 1 tahun penuh
• Bersemangat untuk memberikan dampak dan memberdayakan orang lain
• Baik dalam keterampilan komunikasi, berorientasi pada hasil, dan kuat untuk beradaptasi dalam situasi yang dinamis

• Jalur cepat untuk membuka potensi maksimal Anda dari operasional hingga kepemimpinan untuk menjadi Manajer Bisnis kami berikutnya
• Dapatkan kesempatan untuk pelatihan di tempat kerja
• Bimbingan & mentoring intensif dari mentor praktisi manajemen bisnis Amartha
• Tunjangan yang menarik

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset)

As a Complaint Management Support you will play a crucial role in ensuring customer satisfaction by effectively addressing and resolving complaints. This position involves close collaboration with various teams to enhance the overall customer experience and drive improvements in service delivery.

Key Responsibilities:

• Receive, log, and track customer complaints via various channels (phone, email, social media, etc.).
• Investigate and analyze complaints, coordinating with relevant departments to gather information and implications.
• Communicate with customers regarding their complaints, providing timely updates and resolutions.
• Document all complaints and resolutions in the complaint management system accurately.
• Identify trends in complaints and work with teams to develop strategic improvements for enhanced customer satisfaction.
• Assist in the preparation of reports and insights on complaint management metrics to support decision-making.
• Contribute to the development and implementation of best practices in complaint management processes.
• Support customer service initiatives and campaigns aimed at increasing customer retention and satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 1-2 years experience in customer service or complaint management roles.
• Strong communication skills, both written and verbal, with the ability to articulate complex issues clearly.
• Excellent problem-solving and analytical skills to identify the root cause of complaints and propose effective solutions.
• High attention to detail and a commitment to maintaining quality standards in all interactions.
• Ability to work collaboratively in a team-oriented environment while also being proactive and self-motivated.
• Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software.
• Fluency in Indonesian and good command of English is required.
• Ability to handle challenging situations with professionalism and composure.

MidPlaza Holding is looking for a highly motivated and dynamic Finance Management Trainee to join our Corporate Office team. This program is designed for recent graduates with a passion for finance, providing hands-on experience and exposure to various financial functions within the organization. The Finance Management Trainee will participate in training programs and work closely with experienced finance professionals to develop their skills and knowledge in financial management, analysis, and reporting. This is an excellent opportunity to kickstart your career in finance with a reputable company.

Responsibilities:

• Assist in daily financial operations.
• Support the financial reporting process by gathering data and preparing reports.
• Participate in budgeting and forecasting activities.
• Conduct financial analysis to support decision-making processes.
• Collaborate with various departments to gain a comprehensive understanding of business operations.
• Engage in training sessions and development programs to enhance financial skills and knowledge.

• Bachelor’s Degree, from Accounting, Finance, Business, or Economics from reputable universities.
• Minimum GPA: 3.0
• Fresh graduate or maximum of 2 years work experience
• Strong verbal, written, and presentation in English skill
• Proficient in Microsoft Office, especially Microsoft Excel
• Leadership experiences in campus or student organizations
• Growth mindset, resilience and ability to adapt
• Numerical and analytical thinking
• Willing to be placed in any of the MidPlaza’s Business Units

• Private Health Insurance
• Training & Development

• Manage enterprise wide risk management programs.
• Identify and manage risks to the organization, it’s employees, stakeholders, assets and operations.
• Monitoring and maintain Key Risk Indicators parameters on monthly and weekly basis.
• Engage and develop effective working relationship to support cooperative response to risk management matters and issues.
• Provide guidance and training to promote risk control awareness, ownership and accountability.

• Minimum 2 years of relevant working experience, preferably from start-up/tech company or financial industry
• Good knowledge about risk management
• Intermediate proficiency in using data tools (SQL, BigQuery, etc)
• Bachelor’s degree graduate
• Excellent communication skill and stakeholders management
• Strong analytical skills and problem solving

A-Pioneer Future Leaders Program is special for Bali and Nusa Tenggara placement. This is a hiring development program with 12 months (1 year) on the job training (OJT) designed to develop competent and promising future employees in line with Amartha company's values, competences, and expectations, who will be prepared to become Amartha's next future leaders, as our Business Manager.

The program will provide you first-hand experiences of the lending business process with intensive mentorship program. You will get opportunity to lead field office team and excitement journey to placement all Bali and Nusa Tenggara area.

During the program, You will be provided with exclusive learning by experts in this fields regarding:

• Intensive leadership training program
• Mentoring & coaching program
• The improvement project to have significant impact

• Student or recently graduated from Bachelor Degree
• Minimum IPK 3.00/4.00
• Have a driving license for SIM C is a must
• Currently living in Bali or Nusa Tenggara area
• Familiar with Google Spreadsheet & Microsoft Excel
• Involved in university organizations or communities
• Commit to placement in Bali or Nusa Tenggara area
• Firm commitment to take part in the full 1 year program 
• Passionate to make an impact and empower others
• Good in communication skill, result oriented, and strong to adapt in dynamic situation

What makes A-Pioneer stands out?

• The fast track to unlock your maximum potential from operational to leadership to become our next Business Manager
• Get the chance for on the job training
• Intensive guidance & mentoring from Amartha's business management practitioner mentors
• Attractive allowances

A-Pioneer Future Leaders Program is a hiring development program with 12 months (1 year) on the job training (OJT) designed to develop competent and promising future employees in line with Amartha company's values, competences, and expectations, who will be prepared to become Amartha's next future leaders, as our Business Manager.

The program will provide you first-hand experiences of the lending business process with intensive mentorship program. You will get opportunity to lead field office team and excitement journey to placement all around Indonesia.

During the program, You will be provided with exclusive learning by experts in this fields regarding:

• Intensive leadership training program
• Mentoring & coaching program
• The improvement project to have significant impact

• Student or recently graduated from Bachelor Degree
• Minimum IPK 3.00/4.00
• Have a driving license for SIM C is a must
• Familiar with Google Spreadsheet & Microsoft Excel
• Involved in university organizations or communities
• Commit to placement all around Indonesia
• Firm commitment to take part in the full 1 year program 
• Passionate to make an impact and empower others
• Good in communication skill, result oriented, and strong to adapt in dynamic situation

What makes A-Pioneer stands out?

• The fast track to unlock your maximum potential from operational to leadership to become our next Business Manager
• Get the chance for on the job training
• Intensive guidance & mentoring from Amartha's business management practitioner mentors
• Attractive allowances

As a Talent Management intern, you will support the implementation of human resource strategy specifically in the areas of talent management, succession planning, organizational development, performance management, and project management with the objective of establishing the best place to work and empowering A-Team to achieve the best version of themselves.

Responsibilities:

• Assist operational and administrative support for Talent Management and Organization Development activities such as performance review processes, organization structure and job description updates, succession planning and talent development preparation, etc. for both in Head Office and Field Office
• Support administrative tasks for Employee Assistance Program
• Helps administrative tasks and journey for Management Trainee programs
• Manage data and leverage analytics to measure impact of talent actions
• Involve in related TM projects and collaborate with other People & Culture teams to explore and identify potential improvement
• Involve in employee assessment and data processing

• Fresh graduate from any major, preferably from Industrial Engineering or Psychology
• Passionate in organizational development and talent management matters
• Attention to detail and familiarity with data processing tools (Excel, Spreadsheet, etc.)
• Possess can-do attitude and growth mindset
• Analytical and creative problem-solving skills
• Able to work both individually and collaboratively
• Nice to have exposure in project management

• Coordinating and overseeing regular building maintenance and repairs.
• Managing and directing cleaning and security staff and activities.
• Preparing and carrying out emergency protocols and procedures.
• Maintaining a safe environment for building occupants and visitors.
• Preparing and monitoring maintenance budgets.
• Negotiating and liaising with third-party service providers.
• Conducting regular building inspections and preparing reports.
• Ensuring facilities are in compliance with applicable policies, regulations, and building codes.
• Responding to inquiries and requests by building tenants and resolving any problems or issues.

• Bachelor's degree in any field.
• At least 4 years of experience as a building manager or in a similar role.
• Knowledge of relevant laws, regulations, and building management.
• Excellent project management and negotiation skills.
• Good communication and customer service skills.
• Strong critical thinking and problem-solving skills.

Amartha merupakan platform teknologi keuangan mikro terdepan yang memiliki misi mewujudkan kesejahteraan bersama lewat pembangunan infrastruktur keuangan digital bagi ekonomi akar rumput. Berdiri sejak 2010, Amartha hadir sebagai microfinance untuk menghubungkan usaha mikro pedesaan yang dijalankan oleh para pengusaha UMKM tangguh dengan akses permodalan terjangkau. Kami mendukung pengusaha UMKM tangguh di regional Jawa, Sumatera, Sulawesi, Nusa Tenggara dan regional lainnya.

Responsibilities

• Melakukan recovery Point (cabang) pasca fraud/high PAR (menunggak) dengan penugasan selama 3-6 bulan di Point yang direkomendasikan
• Berkoordinasi dengan BM, AM, RM, HMB terkait strategi recovery PAR dan evaluasi pencapaian bulanan
• Memberikan pendampingan perbaikan bisnis proses, mapping majelis, & revamping majelis.

• SIAP ditempatkan di seluruh cabang Amartha di Indonesia selama 3 - 6 bulan
• Berpengalaman dalam industri finansial minimal 2 tahun atau berpengalaman di perusahaan keuangan lainnya
• Memahami dan berpengalaman dalam bidang collection serta penanganan nasabah bermasalah
• Memahami & implementasi bisnis proses berdasarkan konsep Grameen model

About the team: This role will responsible for all efforts within People & Culture towards Business initiatives.

Job Desc

• Delivering and Supervising FO Talent Strategy & Management - Business efforts and initiatives that directly/indirectly connect with Business Initiatives 
• Partnering with FO Talent Strategy Management Lead and acting as thinking partner & project management office
• Supervising FO Talent Strategy Management Officer

Requirements

• Having the experience of handling Field Team in FInancial Institution (banks, fintech, multifinance)
• Familiarities in creating HR Projects / HR framework. (Develop - Present - Implement)
• Good understanding  on Financial Institution Business Flow
• 3-4 years collective experience within similar industries / role
• 3-4 years collective experience within Talent Management Function
• Experienced in leading Projects as Project PMO / Project Leader / Project Supervisor