AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills, with a proven ability to motivate and guide teams
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Fluent in English; proficiency in additional languages is a plus
• Bachelor’s degree in Hospitality Management or a related field is preferred
• Strong problem-solving skills and a customer-focused mindset

• Positive Working
• Great Environment
• Supportive Team Work

Sebagai Area Manager, posisi ini akan bertanggung jawab atas keseluruhan pengelolaan & monitoring Kantor Point/Cabang meliputi:

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik, termasuk di dalamnya:
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Sarjana
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia mobile keseluruh area Pangandaran

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

1. Mengumpulkan dan menganalisis data pasar, tren industri, dan perilaku konsumen untuk memberikan wawasan yang mendukung keputusan strategis.
2. Melakukan analisis kompetitor untuk memahami posisi pasar dan mengidentifikasi peluang baru.
3. Mengawasi dan melaporkan kinerja kampanye pemasaran serta mengidentifikasi area untuk perbaikan.
4. Merancang dan mengelola eksperimen pemasaran, seperti A/B testing, untuk mengevaluasi efektivitas kampanye dan inisiatif.

Responsibilities

• Develop new customer for packaging and beverage product
• Make a good relationship with the customer by assisting, quick response, and problem-solving;
• Make quotation, follow up Purchase Order (PO) and delivery to the customer;
• Do inspection activity to investigating product current condition and provide customer service & handle customers complaint

Job Description

• Bertanggungjawab terhadap pencapaian target penjualan debitur melalui pengembangan jaringan agency/kemitraan dengan pihak lain (Pinjam Dana Jaminan BPKB Mobil)
• Melakukan rekrut BA/Agen/Mitra BFI untuk pengembangan jaringan sesuai dengan profil yang tepat
• Membina dan membantu BA/Agen/Mitra BFI untuk mengembangkan strategi agency dengan tujuan menghasilkan jumlah debitur
• Melakukan koordinasi dengan Supervisor dan pihak lainnya dalam pelaksanaan aktifitas hariannya

• Mengembangkan dan melaksanakan rencana kerja yang selaras dengan strategi manajemen.
• Merencanakan, mengatur, dan mengendalikan aktivitas departemen utility untuk memelihara dan meningkatkan efisiensi dan efektivitas kerja.
• Mengembangkan dan meningkatkan sistem utility secara terus-menerus.
• Mengontrol Pengolahan air limbah (WWT),Ketel Uap/boiler,kompresor udara dan sistem kelistrikan
• Mengurus perijinan dengan KLHK dan lembaga terkait lainnya.
• Memastikan semua praktik dan kondisi kerja mematuhi standar keselamatan kerja.

Requirements:

• Minimum education S1, all majors
• Have a minimum of 2 years’ experience as a sales manager and ever worked in Shoes/Garment/Label industrial is prefer
• Have factory audit experience
• Understand and comprehend the sales process in Modern Market
• Have good interpersonal skills and leadership skills
• Able to work in team or individually
• Mastering good English and Mandarin (spoken and written)
• Able to work in details
• Able to operate a computer and system, especially the Ms program. Office
• Have good presentation skills

Key Roles:

• New Business Acquisition
• Develop Strong pipeline and new client
• Maintaining Client Relationship
• Handle day to day operations
• Manage all account in portfolio
• Monitor team progress on Sales and Customer Service
• Ability to train the Salesforce
• Ability to review and check contract, MOU and agreements for company.

• Menawarkan produk BFI Syariah kepada konsumen untuk pembiayaan di BFI
• Melakukan Survey konsumen yang hendak melakukan pengajuan
• Melakukan rekrut BA/Agen/Mitra BFI untuk pengembangan jaringan sesuai dengan profil yang tepat

• Menawarkan kembali pinjaman ke nasabah yang pernah menjadi konsumen BFI.
• Melakukan Follow Up database yang di berikan , dan melakukan Visit terhadap konsumen RO BFI

• Bertanggungjawab terhadap pencapaian target penjualan debitur melalui pengembangan jaringan agency/kemitraan dengan pihak lain (Pinjam Dana Jaminan BPKB Mobil)
• Melakukan rekrut BA/Agen/Mitra BFI untuk pengembangan jaringan sesuai dengan profil yang tepat
• Membina dan membantu BA/Agen/Mitra BFI untuk mengembangkan strategi agency dengan tujuan menghasilkan jumlah debitur
• Melakukan koordinasi dengan Supervisor dan pihak lainnya dalam pelaksanaan aktifitas hariannya

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.

• Mengetahui mengapa beberapa kampanye pemasaran berhasil dan beberapa tidak.
• Membuat rekomendasi pemasaran berdasarkan data yang telah Anda kumpulkan.
• Menjelaskan mengapa keputusan pemasaran tertentu adalah yang terbaik dari sudut pandang keuangan.
• Memahami perilaku konsumen.
• Melacak dan memperkirakan tren pasar.

Responsibilities

• Own and hit/exceed annual sales targets within assigned territory and accounts

• Develop and execute strategic plan to achieve sales targets and expand our customer base

• Build and maintain strong, long-lasting customer relationships

• Partner with customers to understand their business needs and objectives

• Effectively communicate the value proposition through proposals and presentations

• Understand category-specific landscapes and trends

• Reporting on forces that shift tactical budgets and strategic direction of accounts

We are seeking a proactive and experienced Sales and Marketing Indonesian Product Manager to lead our sales and marketing efforts for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in direct sales, digital marketing, social media, e-commerce, SEO, and advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

Definisi Job Function Marketing:

Menjalankan pengembangan dan perumusan strategi pemasaran, penelitian dan penganalisaan tren pasar dan faktor relevan lainnya, pembuatan dan penerapan strategi untuk mengomunikasi proposisi nilai suatu produk/layanan/merk, proses perancangan dan pengoptimalan berbagai saluran, termasuk penggunaan saluran dan teknologi online untuk mempromosikan dan mengiklankan produk atau layanan

Jurusan yang dipersyaratkan:

Administrasi, Business, Manajemen, Manajemen Pemasaran, Business Administration, Business Data Science, Business Development, Business Management, Business Telecommunication, Technology Management, Business Analytics, Industrial Management & Innovation, Innovation Management & Entrepreneurship, Technology Entrepreneurship, Ekonomi dan Bisnis Internasional, Logistik & Supply Chain , ICT Business, Logistik & Inventory Management, International Development: Globalisation, Creative Industries and Cultural Policy , Desain Komunikasi Visual, Akuntansi, Aktuaria, Ekonomi Manajemen, Ekonomi Perusahaan, Keuangan & Perbankan, Manajemen Keuangan, Behavioral Finance, Perpajakan, Economic Science, Finance, Ilmu Hukum, Human Resources Management, Organization Design Development, Ilmu Komunikasi, Public Relation, Broadcast, Advertising, Multimedia Technology, Hubungan Internasional, Statistik, Matematika, Psikologi, Teknik Industri, Sistem dan Teknologi Informasi, Ilmu Komputer, Teknik Informatika, Data Communcation Engineering, Master of Data Science, Software Engineering, Software Application, Artificial Intelligence, Game Application & Technology, Cyber Security, Fisika

Penempatan:

Bersedia ditempatkan di seluruh wilayah Telkom Group dalam dan luar negeri

We are seeking a proactive and experienced Sales and Marketing Indonesian Offline Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic offline marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in offline marketing, sales planning and execution, maintain and approach client and offline advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

We are seeking a proactive and experienced Sales and Marketing Indonesian Online Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic online marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in digital marketing, social media, e-commerce, SEO, and advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

Jobdesc :

1. Calculate and manage material costs.

2. Update balance sheets for customers monthly.

3. Create monthly purchase orders for materials from Customers and Head Office.

4. Update incoming shipment data from KNSS daily.

5. Adjust FOB values monthly.

6. Update production shift schedules monthly.

7. Input orders for KNSS monthly, prepare quotations for spot orders and trials as needed.

8. Handle USDFS verification and administration occasionally, and calculate claims to KNSS as required.

9. Prepare monthly reports for customers Tollwork and manage scrap handling occasionally.

10. Attend monthly vendor and hearing meetings, follow up on YTB trials daily, and check order entries and incoming plans as needed.

•       Manage & oversee services and products offered in an outlet's operations

•       Oversees stock level for products and supplies

•       Handling customers enquiries and complaints

•       Daily ordering & maintain estimate consumtion , forecast requirement & maintain inventory

•       Organized & supervise shift

•       training & evaluate staff

•       control cost & minimize staff

•       implement , innovative strategies to improve productivity and sales

•       Responsible for day-to-day operations, such as : running restaurant services, supervised outlet team, and doing administration things (DSR, Inventory report, attendance report etc)

•       Oversee the execution of the work schedule and procedure as set by the Restaurant Manager

•       Completing overtime sheets for the department

•       Assist in training

•       Performing and managing other duties as assigned 

• Memahami produk perusahaan, pesaing, dan posisi bisnis perusahaan di pasar.
• Melakukan riset untuk mengidentifikasi pelanggan baru dan pasar potensial.
• Menghubungi klien potensial untuk menjalin hubungan dan mengatur pertemuan.
• Menghubungi klien tentang perkembangan baru dalam produk perusahaan.
• Mengembangkan rencana aksi penjualan dan periklanan di lapangan untuk mencapai tujuan pemasaran dan penjualan.
• Mengidentifikasi kebutuhan pelanggan yang berbeda untuk mengidentifikasi peluang pemasaran dengan benar.
• Meneliti dan memanfaatkan berbagai peluang pemasaran.
• Membuat laporan penjualan mingguan, bulanan, dan tahunan.
• Membuat rencana penjualan triwulanan.
• Kontrol inventaris, perencanaan kontrol produksi, dan kontrol pengiriman.
• Menguasai RMP (Material Requirement Planning).
• Menentukan safety stock, ROP (Re Order Point) untuk pengadaan bahan baku.
• Memberikan order kepada bagian marketing dan menyiapkan rencana produksi sesuai dengan marketing order.
• Melakukan monitoring mulai dari proses produksi, pengiriman, hingga barang diterima oleh konsumen.
• Membuat jadwal proses produksi yang tepat dan efisien yang disesuaikan dengan permintaan/jumlah produksi dan waktu. Sehingga barang terkirim tepat waktu.
• Menyiapkan jasa transportasi untuk kebutuhan pengiriman sesuai dengan order pelanggan 7x24 jam.
• Menghitung kebutuhan bahan baku untuk proses produksi.

Melakukan komunikasi kepada klien hotel. Melakukan penawaran kerja sama dan promosi kepada klien. Menyusun paket penawaran fasilitas hotel. Menciptakan terobosan baru sebagai trik marketing hotel.

• Manage all RnD team and the jobs.
• Responsible for design development drawing completely on schedule, monitoring and coordinate with drafter for furniture detail drawing.
• Plans concept by studying information and materials.
• Create design, concepts and sample based on the request.
• Review & revise design from designer & drafter team.
• Illustrates the concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
• Create images that identify a product or convey a message.
• Develop graphics and layouts for packaging & product illustration.
• Strong sense of responsibility to ensure designs meet the deadline, this includes managing third parties and proactively communication with other department within the company.
• Incorporate change recommended by the production manager into the final design.
• Communication with clients and customers related to the design.

Sesuai dengan Job Deskripsi Pekerjaan

Sesuai dengan Job Deskripsi Pekerjaan