We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. Your main duties in flying with us: Do exploratory testing to found the bug on our mobile appsReport and manage bug reports and actively communicate with the teamCreate and maintain detailed, comprehensive and well-structured test cases using Test Case Management ToolsHandle Frontend for Web and Mobile webMindset of thinking Out of the box and able to think variations of scenarios for a given situation Mandatory belongings that you must prepare: Fresh Graduate or last year students preferably majoring in IT, System Information, or any related majorHas at least the basic knowledge of SDLC (System Development Life Cycle)Has experience & knowledge in Java Programming LanguagePreferably has experience in Manual or Automation testingHas a willingness to learn new things regarding testingAbility and proficiency in EnglishGood attitudeWilling to work in hybrid arrangement (WFO & WFH)Attach English CV is mandatory In the event that you haven't received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.

Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Intern/Trainee Job Description & Summary A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you'll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients' information. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Learn about how PwC works as a business and adds value to clients. - Think broadly and ask questions about data, facts and other information. - Use tools, techniques and firm standard methodologies to support research, analysis and problem solving. - Produce high quality work which adheres to the relevant professional standards. - Keep up-to-date with technical developments for business area. - Communicate confidently in a clear, concise and articulate manner - verbally and in written form. - Embrace diverse perspectives and welcome opposing and conflicting ideas. - Uphold the firm's code of ethics and business conduct. Requirements: Final year students (S1) majoring in Accounting/Information Systems/Information Technology (IT) from reputable universities with no classes left to attendHave a minimum 3.00 GPA out of 4.00Proficient in English, both written and spokenOnboarding schedule: - For Accounting: end of December 2023 or January 2024 for three months period - For Digital Audit (IT): November 2023 (for three months period) Working arrangements: Hybrid (willing to come to the office or to client's premises when needed) Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor Degree - Accounting Certifications (if blank, certifications not specified) Required Skills Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 40% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Intern/Trainee Job Description & Summary A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you'll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients' information. Responsibilities As an Intern/Trainee, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. You'll be a part of an environment that broadens your functional training, personal and technical skills, and deepens your knowledge of client services. You'll play an integral role supporting staff as needed for an outstanding variety of work and making contributions to the team on a daily basis. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree - Accounting Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Desired Languages (If blank, desired languages not specified) English Travel Requirements Up to 40% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Intern/Trainee Job Description & Summary A career within External Audit services, will provide you with the opportunity to provide a range of Assurance services and business advice to a variety of clients from small, fast growing clients to large entities. Our clients are often well known brands and many have broad international reach. We focus on using the latest technology to reduce the level of manual testing ensuring you'll focus on the most valuable areas of client service and on enhancing corporate governance and the reliability of our clients' information. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As an Intern / Trainee, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: - Learn about how PwC works as a business and adds value to clients. - Think broadly and ask questions about data, facts and other information. - Use tools, techniques and firm standard methodologies to support research, analysis and problem solving. - Produce high quality work which adheres to the relevant professional standards. - Keep up-to-date with technical developments for business area. - Communicate confidently in a clear, concise and articulate manner - verbally and in written form. - Embrace diverse perspectives and welcome opposing and conflicting ideas. - Uphold the firm's code of ethics and business conduct. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor Degree - Accounting Certifications (if blank, certifications not specified) Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 40% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

• Candidate must possess at least a Bachelor's Degree in Agrotechnology, Environmental Health, Entomology, Biology.
• At least 1 year(s) of working experience in the related field
• Able to mobile and having a driving lisense
• Good Communication and decision maker
• Having leadership skill
• Willing to work at Bogor and sorrounding area

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

• Perform a quality assurance (QA) and post disbursement review on Embedded lending
• loans to ensure the process is done accordingly and detect irregularities and indications of fraud
• Reporting for internal and external parties overview in a timely and accurate manner.
• Ensure and validate credit documentation is administered and centralized
• Review business processes and give recommendation(s) to enhance the process.

• Minimum 1 years of relevant working experience in credit and/or credit operation,
• preferably from start-up/tech company or financial industry.
• Good knowledge on Unsecured loan process and policies and business
• Willing to learn and travel occasionally
• Excellent communication skills and stakeholders’ management.
• Meticulous, critical, strong analytical skills and problem solving.

Build and manage Support Team (LND & Quality Assurance Processes) to ensure ideal business process improvements. Manage Help center content and align with all Business Unit and Functions Unit.

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Implementing, and overseeing quality assurance and quality control processes to ensure products or services meet or exceed customer expectations and industry standards
• They play a key role in maintaining the quality of an organization's products or services, improving processes, and minimizing defects or errors
• Develop and implement quality assurance team and learning development for Customer experience team.
• Create procedures to ensure consistency and adherence to quality standards.
• Create training materials, Conduct training, create TNA, and planning people development competencies, particularly if a need for specific skills or knowledge enhancement are identified
• Manage and update Help Center improvements
• Create and manage monitoring services for all channels Voice and Non Voice

• Experience as Quality Process PIC min 2 years.
• Training and assessment certification, which demonstrate expertise in evaluating and coaching.
• Strong communication skills and collaborative person
• Analytical skills to analyze training programs, identify areas for improvement, and recommend solutions.
• Industry expertise to understand skills and competencies for Digital contact center process
• Good verbal and written communication skills in Bahasa Indonesia and English
• Familiar with training and quality assurance contact center process.

Build and manage Business Process and Services Process Improvement. To ensure end to end business process delivery based on KPI to support BU and FU. Include managing quality agents and SOP for internal and external CX Ops.

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Accountable for achieving Quality Performances metrics and CSAT Score
• Create and manage sampling methodology monitoring services
• Support and partner with Operations to improve CSAT achievement, and provide insights improvements
• Manage SOP and compliance documents in Customer Experience Team scope
• Assist Audit team internal or external stakeholders in Services and Business process
• Align with Operational Team and Product Team for improvements based on insights services processes

• Experiences as Quallity Assurance assist digital contact center transactions service monitoring
• Familliar with methodology sampling all channel contact center (call/chat/email/KYC process)
• Analytical thingking and create report from insights CSAT, Apps Store/ Play Store review
• Industry expertise to understand skills and competencies for coaching and conseling
• Collaborative skills with Learning and Development, Innovation Team, and Performance Insights team to provide good initative both Services and Business Process Improvement
• Good verbal and written communication skills in Bahasa Indonesia and English
• Ability to create report quality insights based on CSAT measurements, and monitoring sample