LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint-venture between LVMH Fragrances and Cosmetics and Luxasia for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics , MAKE UP FOR EVER, Fresh and Parfums Christian Dior - Vietnam, Indonesia, Philippines.

BRAND: Parfums Christian Dior (www.dior.com)

MISSION AND PURPOSE:

Beauty Consultant merupakan Ambasador Dior dan mempromosikan Brand dan Nilai Dior dengan penuh semangat. Sebagai anggota tim Dior, dia menunjukkan sikap Dior setiap saat. Dia akan memberikan pengalaman yang tidak terlupakan untuk klien dengan standar pelayanan yang tinggi dan juga mencapai target penjualan yang ditentukan sambil mempromosikan citra brand.

MAIN RESPONSIBILITIES:

MEMPROMOSIKAN DIOR

• Melakukan aktivitas penjualan di toko dan/atau jarak jauh, bertindak sebagai personal shopper
• Menjual produk Dior dengan memenuhi kebutuhan klien dan memberikan pengalaman yang tidak terlupakan kepada klien dengan memberikan standar layanan yang tinggi dalam aktivitas penjualan dengan mengikuti metode brand D.I.O.R.
• Memulai kontak dengan pelanggan dan sambut mereka baik di konter maupun saat masuk ke butik
• Mengidentifikasi dan memahami kebutuhan pelanggan
• Menawarkan dan menunjukkan produk yang disesuaikan dengan kebutuhan pelanggan. Memberikan layanan yang tepat dan melakukannya dengan baik. Mengusulkan produk pelengkap dalam kategori yang sama dan juga lintas kategori. Menawarkan pendekatan kecantikan secara menyeluruh.
• Berkomunikasi dengan penuh semangat dan mengedukasi klien tentang brand dan produk
• Mencapai target penjualan ritel (di toko dan jarak jauh) dan berkontribusi untuk mencapai KPI setiap bulan
• Menguasai pengetahuan mengenai Brand, Kategori dan Kompetisi

CLIENT EXPERIENCE AND MANAGEMENT

• Mengembangkan hubungan yang tahan lama dengan klien yang ada di toko dan dari jarak jauh
• Melibatkan klien baru ke brand, melalui interaksi manusia yang tulus
• Mendaftarkan data klien dalam sistem khusus dan pastikan data-data yang dapat dijangkau. Lakukan semua aktivitas CRM dan klien
• Memanfaatkan konten dan peralatan Dior (Dior Connect & Ipos) untuk mendorong traffic, menumbuhkan loyalitas klien, dan mengambil tindakan

COUNTER OPERATIONS

• Mengetahui dan menerapkan pedoman merchandising
• Memantau tingkat stok secara teratur untuk memastikan tingkat stok yang sesuai. Melaporkan stok tidak mencukupi.
• Memantau inventaris rak dan menampilkan produk baru bila diperlukan
• Mengoperasikan mesin kasir dan menutup pendapatan harian (hanya jika diperlukan)
• Melaksanakan semua tugas operasional dan administrasi yang ditugaskan
• Menjaga hubungan baik dengan retailer
• Mengikuti aturan perusahaan & konter (kehadiran, ketepatan waktu) dan pedoman grooming Dior

PENGALAMAN KERJA

• Lebih diutamakan memiliki pengalaman ritel profesional sebelumnya dalam industri retail dan/atau jasa, idealnya di brand luxury selama 3 tahun
• Rekam jejak (track-record) yang terbukti dalam memberikan hasil ritel yang unggul & bekerja dalam lingkungan ritel luxury

PENDIDIKAN DAN KETERAMPILAN

• Lebih diutamakan lulusan SMA atau sederajat dengan spesialisasi sekolah kecantikan
• Memiliki pengalaman dalam menjual/memiliki keterampilan menjual, lebih diutamakan di lingkungan luxury

• Keterampilan menulis dan komunikasi yang baik, fasih dalam bahasa Indonesia dan, mampu berbahasa Inggris untuk di daerah destinasi turis dan wilayah pusat

SIKAP

Calon pekerja yang akan berhasil merupakan pekerja yang:

• Mudah bergaul, ramah, pola pikir positif, dan sikap ekstrover
• Teliti terhadap detail
• Rendah hati, sopan dan mudah bergaul
• Dapat dipercaya, bertindak dengan jujur
• Percaya diri
• Gigih dalam menghadapi tantangan
• Empati
• Memiliki ketertarikan terhadap kecantikan, mode, dan/atau luxury

Basic salary, transport, commission and overtime

At Michael Page, you are given the opportunity to establish your own business, using your initiatives and ambitions to develop success. Client Details For more than 40 years and operations across 37 countries, our strategy has remained constant: organic growth centered around a team-based culture, a meritocracy that champions profit share and promotion from within. Our business is expanding rapidly around the world and SE Asia is a major part of our success story - we are the market leader in across SE Asia & India we are now committed to continue growing our business in Indonesia. Our strategy Our strategy offers us a platform for growth and maximised profit, building on what we're famous for at a discipline, brand and country level - being Customer Led, People Powered and Insight Driven. DescriptionOwnership over a particular market segment, with the challenge of strengthening existing relationships and winning new business.Act as a specialist consultant, which entails identifying market landscape, business development, and securing partnership in a competitive environment.Advising clients to add value to the recruitment and talent development process.Acquiring new clients within your sector, and cross-selling our solutions to other teams across the office.Delivering the highest level of professional service to our clients and candidates alike, always with an eye for the long term.Provide career coaching to help job seekers find their next role and offer expert advice to clients on topics such as market conditions, trends, and salary levels.Networking to build business information that can be converted into commercial opportunities.Providing tailored solution according to the customer's and business's needs.Working in a team of fun, energetic and smart team-members who will constantly challenge you in a positive way.Turning leads into clients and eventually into revenues for the business. ProfileUniversity degree (bachelor's or master's degree is acceptable).Thrive in a fast-paced environment, and we would expect you to be able to be good at projects management.Strong communication, negotiation and presentation skills in Bahasa and English.Ideally, you have 2-5 years of working experience in a client-facing role, or if you do not have such experience, someone who wants a career change to be in a client-facing and passionate about building your own network, and sales-target, you are also welcomed to apply.Self-motivated, driven, and a willingness to always keep learning.Ambitious by character and proactive.Resilience, and positive mindset who sees setback not as a failure, but as an opportunity to learn and improve.Ideally with international experience (work / study / travel overseas). Job OfferDynamic, and international work environmentPrivate health insurance from the first day of joining, as we know your well-being is our priority!Industry leading training program - come and learn from the best!Individual and team based incentives To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Esther Rambe on +62 21 2958 8841