Responsibilities

• Be the primary point of contact and build long-term relationships with customers
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Monitoring and lead sales team to achieve their target
• Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
  

Job Requirement:

• Candidate must possess at least Bachelor's Degree in related field
• At least 7-10 years of working experience in the related field such as, ISP, Telco, System Integrator, etc
• Experienced upon handling customer in several segment : ISP, Wholesale, Government, Financial Management and Hospitality
• Have experience in Sales Strategy
• Good leadership skill
• Good communication and negotiation skills
• Work Location : Surabaya - East Java

• Conduct training for sales promoters both for hard and soft skills
• Monitoring performance of sales promoters
• Audit sales promoters competency

• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop, and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed-upon sales targets and outcomes within the schedule
• Coordinate sales efforts with team members and other departments
• Analyze the territory/market’s potential, track sales, and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends

• Has experience as Sales Representative for more than 3 years
• Experienced in Sales in F&B Business and Market
• Bachelor’s degree in business or a related field
• Ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation, and communication skills
• Prioritizing, time management, and organizational skills
• Ability to create and deliver presentations tailored to the client's needs
• Relationship management skills and openness to feedback

- Flexible Working Hours

- Collaborative working benefit

- Self Development

- Company Insurance