• Install and setup laptop with Windows operating system
• Configure computer hardware, software, and IT office devices (printers, CCTV, etc.)
• Replacing laptop and computer hardware (HDD/SSD, RAM, Keyboard, etc.)
• Diagnosing and troubleshooting issues on laptops and computers
• Updating database of laptop devices

We are looking for a talented and experienced Senior Software Development Engineer in Test to join our team at Moladin Financial Services. As a Senior Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• More than 4 years of experience in software testing, with at least 2 years in software test automation.
• Expertise in web and mobile application testing using test automation frameworks such as Cypress or WebdriverIO.
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Basic knowledge of Javascript and SQL.
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.
• Prior experience in the financial services industry is preferred.

We are looking for a talented and experienced Software Development Engineer in Test to join our team at Moladin Financial Services. As a Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• Preferred experience in financial services, payment and industrial with OpenAPI features
• Able to perform SQL Query syntax select and join.
• Demonstrate ability to do separation API Test and UI Test.
• More than 2 years of experience in software testing, with at least 1 year in software test automation.
• Experience in web and mobile application testing using test automation frameworks such as Cypress or WebdriverIO or any Javascript Test automation Tools
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.
• Knowledge of basic Kubernetes, docker, Firebase and NoSQL is a plus

The Technical Writer will be responsible for the following activities: 

• Creating and maintaining project documents, such as plans, reports, and meeting minutes. Ensuring all documents are accessible and up-to-date.
• Facilitating communication between team members, stakeholders, and clients. This may involve scheduling meetings, taking notes, and distributing information
• Ensuring project documents are clear, accurate, and meet quality standards. Identifying and correcting errors or inconsistencies.
• Implementing and managing quality control measures to ensure project deliverables meet expectations.
• Understanding and utilising project management software and other relevant tools.

• Technical problem diagnosis and analysis

• Performing performance optimization

• Working closely with product team to handle a bug issue release

• Researching or Debugging technical issues

• Writing reports regarding product problems

• Reviewing product change requests

• Monitoring daily issues and giving solutions to clients

• Analyzing daily issues and recommending improvement

• Maintaining daily issue update from team members

About the role

As an Admin support, you will have the opportunity to participate in important projects, create and implement strategies to enhance the adoption of new digital products for Amartha's partners across all operational areas. You will collaborate with the Field Operations team & Head Office to achieve set targets.

Responsibilities

● Performing a verification check on the submission of specimens from Point.

● Submitting specimen signing requests to the COO

● Sending specimens that have been signed by the COO to Point.

● Providing solutions for issues related to the opening of new accounts or updating specimens

faced by Point.

● Monthly recap of specimen submissions and resolutions for new account openings and

specimen changes.

The qualifications that you must have

● Open for Fresh Graduate (D3-S1)

● Have good communication skill to collaborate with cross division and field team

● Proficiency in Microsoft Office

● Comfortable working in a complex and face-paced environment

About the team

A flexible lending business support team with members scattered across multiple regions, focuses

on supporting various aspects of Amartha's business (performance disbursement, new product

features, expansion to new points, petty cash) with the goal of achieving set targets. Enthusiastic

about new ideas, they execute with an 'Above & Beyond' approach. If the initial approach doesn't

succeed, they embrace a fresh spirit to explore alternative ideas

As a Junior Video Support, you will be responsible for a portfolio of artists and labels regarding all video distribution aspects. Thanks to a perfect understanding of Believe products and client’s needs, as in-depth thinking of the music market, you will be able to debug our clients' issues and advice on best practices. You will also be utilizing Rights Management tools in order to maximize revenue for the clients.

Missions:

1/ Account Management:

• Clients daily support

• Clients issue resolution

2/ Rights Management:

• Catalog delivery to YouTube for YTAF
• Maximizing claims for client's catalog
• Manual Claiming requests
• Addressing Rights Issues on The YouTube Platform

3/ Internal Processes:

• Work closely with Video Rights and Distribution teams
• Ad-hoc video delivery tasks
• Ensure the content is being correctly monetized and irregularities free
• Follow established OKRs and work together with Global Head of Video
• Present features, case studies and creative best practices to internal team

1. Design, develop, implement and maintain efficient and reliable PHP applications
2. Participate in full stack development.
3. Perform analysis and articulate solutions.
4. Design underlying engineering for multiple product offerings supporting a large volume of end-users.
5. Develop project plans with task breakdowns and estimates.
6. Collaborate with cross-functional teams to define, design, and ship new features
7. Solve a variety of complex problems and figure out possible solutions, weighing the costs and benefits.
8. Contribute to all phases of the development lifecycle
9. Follow industry best practices, coding standards, and security measures
10. Perform other duties as assigned

• PHP, RDBMS, SQL is mandatory, preferred if knowledge of both PHP and Node.js stack
• Requires proficiency in both front-end and back-end development
• Javascript & CSS proficiency.
• Python / SHELL Scripting will be an added advantage.
• LINUX / UNIX familiarity, Zend framework familiarity will be an added advantage.
• Beginner / Intermediate level Cloud hands-on experience.
• AWS / GCP will be an added advantage
• Good problem-solving skills and attention to detail
• Excellent communication and teamwork skills
• Minimum 3 years experience

• Competitive salary
• Flexible work arrangements
• Professional development
• Collaborative and inclusive culture
• Generous leave policy

We're hiring software engineers for permanent on-site jobs in Europe, with full visa sponsorship, relocation support and full social benefits.

ROLE & RESPONSIBILITIES

• Collaborate with a dynamic cross-functional team, including software engineers, DevOps engineers, product managers and QA Engineers to drive software development
• Your role focuses on either backend or frontend expertise (depending on your skills), where you'll create solutions that cater to both internal and external customers. As part of the team, you play a crucial role in breathing life into backend services and APIs, ensuring they adapt and evolve to meet the changing business requirements
• Embrace the "You build it, you own it" philosophy, where you take charge of shepherding changes through every stage until they go live in production. In addition to development, you'll also be involved in monitoring and automating aspects of our infrastructure.
• Development of clean and efficient code based on specifications and guidelines,
• Maintenance and regular improvement of existing software
• Pre-launch analysing and testing

• you have a completed university degree in IT/tech or computer science (at least B. Tech or similar)
• knowledge of at least 1 of the following programming languages: C, C++, C#, Java, Typescript, Go, Python, Ruby, SQL
• at least 1+ years working experience
• very good english skills
• willingness to relocate to Europe
• good English skills
• willingness to learn basic new language skills (e.g. German)
• you are a team player, but capable of working independently

KEY SKILLS

any of the following skills are a plus

• Java
• C#
• C++
• Kubernetes
• SQL
• NoSQL
• Typescript
• JavaScript
• Springboot
• Microservices
• Angular
• .NET
• AWS
• MongoDB
• Azure
• React

• visa sponsorship
• attractive compensation based on European market standards
• at least 5 weeks of paid vacation every year
• relocation support
• full social benefits such as European health insurance
• on-the-job training and continuous opportunities for learning and growth

• • Developing stunning user-facing features.
  • Ensuring the technical feasibility of UI/UX designs.
  • Optimizing application for maximum speed and scalability.
  • Continuously improve code quality, product execution, and learning experience.
  • Coordinate across teams (Mobile, Backend, DevOps, Data, Product, QA etc.) on planning and execution.
  • Solve challenging financial access problems in Indonesia by using cutting-edge technology.

• • Fast learner & good analytical thinking.
  • Advanced knowledge in NextJS or ReactJS.
  • Used to with secure engineering
  • Strong understanding and experiences in HTML, CSS, Javascript.
  • Strong understanding of the latest UX/UI design trend.
  • Strong understanding of user-friendly experience and interface, cross-browser compatibility, responsive design, general web functions and standards
  • Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
  • Good communication skill, team player and comfortable working with a cross-functional team.
  • Have a passion for learning, improving and contributing to projects with a strong sense of ownership.

As a Team Leader, you are responsible for ensuring consistency of approach & process across all Customer Support teams.

What you will do:

• Provide strong leadership and guidance to the team
• Motivate, coach, inspire and develop everyone within the team
• Ensure that support cases are prioritised in line with agreed parameters
• Take ownership of customer escalations on a regular basis, striving for timely resolution and performing root cause analysis where required
• Manage the performance and development of everyone within the team. This incorporates 1:1 reviews, supporting personal development plans, ongoing coaching and conducting 6 monthly and annual performance development reviews
• Proactively manage and plan the resolution of all outstanding customer support cases within your area of remit. This includes driving resolution %, whilst also effectively managing aged support cases, with up to date plans to resolve all outstanding cases.
• Effectively plan and review resource availability of the team to ensure adequate resources are available to meet forecast demand. To reassess plans on an ongoing basis and make any necessary adjustments to shrinkage.
• Work with support manager to ensure through induction procedures for new starters.
• As part of the leadership tea, you will be responsible for driving improvements and creating enthusiasm regarding change.
• Foster an environment of continuous improvement and development, measuring success.
• You will need to drive the achievement of SLA’s and KPI’s, including measuring, monitoring, managing, and communicating. You will set SMART objectives to support any key areas of focus.
• To comply with the company’s information  and security requirements and all the company’s business procedures, policies, and ISO/BS standards.