Assistant Front Office Manager
First impressions are everything! As a Assistant Front Office Manager, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Oversee and supervises guest arrivals and departures with the front office executive and duty managers
- Provide high level of customer service and maintain a high profile in the day to day front office operations
- Ensures that the pricing policy and internal audit procedures are duly applied
