MidPlaza Holding is seeking an Assistant Operations Manager to join our team at MidPlaza Building. As an Assistant Operations Manager, you will assist in overseeing the day-to-day operations of the building, ensuring a smooth and efficient working environment for our tenants and visitors. This role requires strong leadership skills, excellent problem-solving abilities, and a proactive approach to managing operations.
Responsibilities:
- Ensuring all the building equipment and its facilities are well functioned and fully maintained.
- Achieving target of customer satisfactions by preparing plan, improvement, and maintaining the quality of service including handling complaints and problem solving, and any other related aspects.
- Preparing operational budget and monitoring operational costs to be in line with budget.
- Ensuring all matters pertaining to permits, licenses and any other administrative duties of building operation are valid and updated.
- Conducting routine operational control activities.
- Preparing operational reports.
- Acting as the representative of the company for any matters related to government, local community, and vendor.
- Coordinating with HR Department on matters pertaining to the operation department’s staff such as updating the number of operational staff, training arrangements, process of recruitment, etc.
- Bachelor's degree in related field.
- Minimum 3 years of experience in a similar role.
- Experience in building management or any other similar job.
- Possess good knowledge in handling operational activities; good communications, writing skills, and verifying tasks and project management.
- Strong leadership and management skills, with the ability to motivate and lead a team.
- Excellent problem-solving and decision-making abilities.
