The Commercial Associate Director is expected to proactively identify new client opportunities to expand the business with non-constant clients and acquire/develop new clients in Japan through a consultative selling approach. The ideal candidate needs to speak the marketing language and think like a marker to be able to transfer the consumer/technical insights into impactful business recommendations.
Where the focus is to drive client engagement and commercial results, the roles are expected to transfer the technical knowledge and consumer insights into impactful business recommendation and drive client relationship and commercial results accordingly.
RESPONSIBILITIES
- Actively identify business opportunities and expanding BASES services to new clients
- Be proactive questioning client on business issues, use active listening to understand the question behind the question & identifying new business opportunities
- Proactively present to the client / team new services
- Prepare proposals and proactively follows-up with the client on proposals, designs, costs and drive conversion
- Set up an action plan, forecast and monitor the revenue vs. target
- To work collaboratively with the client service team undertaking the project execution and analysis, in terms of discussing with the analytics expertise on study design, leading kick-off meeting and proper handoff to the execution team and actively participate in the final review to ensure client questions answered and be able to lead an important presentation to key stakeholders if required
- To be able to give training and coach on “higher-order” skills, such as client leadership skills
A LITTLE BIT ABOUT YOU
You’re the first to recognize an opportunity, then turn it into a client solution. Pivot is your middle name. Last-minute requests? No problem. You confidently manage data, and you care about the people behind every number. In fact, you’re a bit of a people person and feel energized by successful collaboration. You manage relationships and expectations as well as manage projects, and your experience speaks for itself. Curiosity, communication, and critical thinking drive your work--whether you got your start in sales or consulting; analytics, or consumer goods. Now you’re ready for what’s next.