- Manage day-to-day showroom operations and maintain showroom appearance and display including functioning and facility.
- Maintain Display / Showroom Decoration as CI
- Replace product consignment and product update.
- Monitor Inventory stock and maintain showroom product storage
- Monitor showroom consumables e.g. drinking water, cooking material for event and material supply for product testing etc.
- Arrangement of price tag and spec card for showroom’s products
- Coordinate showroom’s events/ activities
- Supervise showroom staff and coordinate with technician for product installation or product repairing
- Plan and create new opportunity to increase traffic and sales revenue
- Provide customer service e.g. handle customer inquiries and complaints.
- Collect customer data and develop a client database for CRM activities
- Manage inventory and sales reports
- Oversee and manage accuracy of selling process ex. payment, product delivery, installation etc.
- Prepare and send out quotation or products spec upon customer’s request.
- Responsible for events/ activities in showroom e.g. cooking class, live cooking, sales activities etc.
- Analyze event effectiveness and implement relevant CRM activities
- Coordinate with Marketing and Sales Team to arrange showroom’s events
- Find the right partners to join showroom’s activities
- Plan annual activities e.g. CRM, cooking classes, strategic customer visit, in-store activities etc.
x
