- Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
- Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
- Develop the longer term Event design alongside the Events Director, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader
- Support the Events Director in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
- Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to create successful event
- Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
- Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
- Develop deep industry knowledge through personal relationships and market analysis
- Support the Events Director in overseeing the Event's floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
- Perform additional responsibilities as assigned
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