- Takes responsibility for the quality of service delivered to clients, ensuring clients obtain maximum value from products and services.
- May lead projects between business and client teams; develop translatable client action plans with internal teams (i.e. responsibilities, timeframes, and resources); provide in-depth training in databases and products, and become the SME for Statistical Methodology.
- Develop and manage deployment of Tech & Apps products.
- In charge of communication with the internal stakeholders within IQVIA to any discussion related to Statistical Methodology, Quality Control Initiatives, and new Offering Development.
- Provide technical support to clients when required.
- Analyze the customer’s requirement and ensure that the outcomes are delivered on time, follows high quality standards and meets customer’s expectations
- Researches, analyzes and responds to client inquiries that are routine in nature.
Qualifications
- Bachelor Degree of Statistical / Data Science from Reputable University
- Min 3 years of Experience as Data Science with deep knowledge of Indonesia Pharma Market
- Strong Exposure in market research Agency is preferred
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
