x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Indonesia   »   Jobs in West Jakarta   »   Duty Manager
 banner picture 1  banner picture 2  banner picture 3

Duty Manager

AccorHotel

AccorHotel company logo

This position is to helps the Front Office Manager organize and manage the team, perform administrative tasks and coordinate with the other departments. Helps employees improve their skills and provide support for career development.

 

What you will be doing:

  • Personally welcomes VIP guests in a polite and attentive manner.
  • Is regularly available in the hotel lobby, reception and hotel area if needed.
  • Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to encourage loyalty.
  • Anticipates guests' needs and takes them into consideration.
  • Ensures that the team adopts the required service behaviors.
  • Handles any guest complaints that are not settled directly by members of the team
  • Checking the discrepancies report from Housekeeping
  • Is capable of moving people from their rooms and handling difficult situations
  • Ensure that Evalpack procedures are well implemented and respected
✱   This job post has expired   ✱

Sharing is Caring

Know others who would be interested in this job?