Lead technical initiatives and apply systems approaches in the hydraulic motor business.
Collaborate with appropriate departments to share new knowledge, evidence, and best practices for continual development and innovation.
Demonstrate dedication to client satisfaction by anticipating their needs and providing a convenient shopping experience.
Use digital photographs with precise explanations to give customers and sales personnel a clear knowledge of equipment faults, allowing for faster responses.
Create and distribute repair history reports to clients, including instructions on how to analyze and understand the data for better decision-making.
Assist customers and sales staff by swiftly answering inquiries, providing answers, and making recommendations for unique service concerns and challenges, thereby ensuring customer happiness and retention.