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Jobs in Indonesia   »   Jobs in West Jakarta   »   Field Collection Manager
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Field Collection Manager

Cermati.com

Cermati.com company logo

 

  • Manage and responsible for the Collection Operations of the company
  • Liaise with Superior (Risk Management Head) as well as other top management
  • Ensure that the company runs with legality and conformity to established regulations
  • Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements
  • Collaborate with various functions (Product, Engineering, HR, Finance, Marketing, Collection, Risk Modelling, and Business Intelligence) to boost efficiency and productivity
  • Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
  • Manage customer support processes and manage them to enhance customer satisfaction
  • Responsible for staffing, resource allocation, KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.

 

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