- Supervise and train staff in day-to-day laundry operations and prioritizing of daily tasks
- Ensure guest laundry, dry cleaning and pressing is completed according to set standards
- Ensure all guest requests are promptly and professionally met
- Records guest and staff laundry lists accurately
- Ensure that guest supplies are in stock
- Assists Manager in the processing of all departmental paperwork
- Assist Manager in taking proper inventories and quality checks
- Proper fillings of all laundry reports
- Regular check all laundry machinery ensuring all filters are cleaned regularly and press covers are in good condition
- Ensure staff are using laundry equipment properly and keeping them in good condition
- Assist and liaise with Housekeeping Manager regarding the laundering of sundry guest room items e.g. net curtains, cushion covers
- Liaise with Linen/Uniform Room Supervisor re: processing of Linens and Uniforms
- Keep a strict control of items sent for laundering by staff members
- Complies with hotel’s health, safety and hygiene policy
- Adheres to personal grooming and hygiene standards
x
