Qode's client - a leading company in the field of technology in Indonesia. It's a technology partner of choice for software development, delivering a broad range of web, mobile, and desktop controls coupled with a service-oriented approach throughout the entire application life cycle.
Job Descriptions:
- Be the point of contact for IT related services
- Team-work with Recruitment and CRO Team
- Prepare quotations, service agreements, and tenders within set deadlines and ensure that they have followed the correct prices, discounts, and additional Fee of service
- Monitoring job execution and completion as per service promised date
- Follow-up, monitor, and report on all pending activities to the customer
- Point of contact for customers with queries about job orders or job completion
- Review and create report of customer’s account every month through accounts receivable and solve all identified issues
- Build and foster collaboration with internal teams involved in service delivery
- Proactively keep in touch with clients, maintaining and expanding relationships with existing clients
- Be a good listener for client’s needs and giving the feedback to offer the most suitable solution
- Capture and inform new market trends and regulations
- Coordinate with Client Networks, external resources, and government authorities to provide solutions for key customers
- To perform job-related responsibilities and tasks other than those specifically presented in this description
Job Requirements:
- Must possess at least a Diploma Degree, in any field
- Minimum 3 years of relevant experiences
- Fluent in Bahasa Indonesia and English (verbal, written, and comprehension)
- Excellent customer service & Managerial skills
- Having experience in IT Resourcing/IT Manage Service company is mandatory
- Good communication, negotiation, and interpersonal skills
- Teamwork player toward a common goals
- Understanding the Recruitment end to end processes
- Good organizational and time management skills
- Having an ability to work under pressure and to deadlines
- Having an ability to work independently and as a team
- Must be able to work accurately with great attention to detail
