- Handle Product Masterfile and other integration related queries with clients and internal stakeholders
- Coordinate with BI and/or Product team to solve discrepancy on data reconciliation and make sure the data recorded in the system is up to date
- Drive analysis and insight on current products and support market research on targeted client
- Assist in product configuration based on business requirements, analyze changes and making sure the end-to-end results are per expectation
- Perform monthly invoice reconciliation for existing clients and partners
- Compile documentation such as correspondence and legal documentation to ensure projects are tracked properly
- Coordinate with the Claims and CS team to resolve problems/ blockers regarding claims/ queries from clients
- Report to Business Development Managers in providing support for proposal preparation among other key activities
- Liaise with the Business Development Managers in providing support
