Catering Floor Concierge (Banquet Operations)
As a Catering Floor Concierge in Banquet Operations of a five-star hotel, you will meet group coordinator prior to functions, make introductions and ensure that all arrangements are met as agreed. You must have the ability to read and analyze banquet event order to gather guest information, determine proper set-up, timeline, specific guest needs, buffets, action stations and so on. The responsibilities are spread from catering banquet event arrangement requests, ensuring compliance, safeguarding the execution of an event to presenting the billing at the event to the event PIC.
Employment will be under local contract. Open for Indonesian citizens only.
What's in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Consistently offers professional, friendly and engaging service.
- Ensure all meeting rooms are walked and inspected for proper set-up according to banquet event orders.
- Communicate any changes to banquet leader on duty on immediate basis.
- Ensuring the correct event signage has been placed correctly.
- Ensuring welcome card and stationary kit are placed on each registration desk.
- Assisting in retrieving any package/meeting materials that may have been shipped in advance.
- Offering assistance to meeting organizer, e.g. placing out meeting materials, photocopy service at Business Center, etc.
- Provide daily billing summary.
- Provide billing to client and check for allocation details.
- Develop own knowledge and skills as a contributing member of the Banquet team.
- Develop and maintain positive working relationships with others, and support the team to reach the common goals.
