ABOUT THIS JOB
This position works closely with the Facilities Manager and Cluster manager, with focus on day to day operations, to ensure full functionality of the workspace to support the Business. This includes ensuring continuous operations for reception, security, maintenance, mail room and janitorial services, and other services as needed to meet the needs of their customers.
RESPONSIBILITIES
- Create pleasant work environment for employees
- Develop intra-office communications to share information about the building (ie, landlord sponsored events, equipment repairs, changes in procedures, etc)
- Ensure reception, security, mail room, janitorial services are continuously meeting the needs of associates and guests
- Receive and manage daily requests from associates, engaging landlord maintenance support or other vendors as needed
- Respond to associate requests in a timely and professional manner
- Create and maintain service level agreements (SLA’s) with vendors, audit services on a regular basis to ensure service quality is met
- Obtain vendor price quotations, prepare POs, monitor invoice processing
- Drive cost savings initiatives, identify services to adjust or bid
- Liaise with site landlords to ensure that the agreed program for planned building maintenance is implemented and monitored
- Ensure compliance with local regulations
- Liaise with ESG team, execute against strategy and ensure sustainability related data delivery per country
- Coordinate with Project Manager(s) to execute renovation and relocation plans
- Work closely with Corporate Security to implement safety standards on site
- Collaborate with Global Crisis Response team, to work through situations, such as earthquakes, hurricanes, theft, etc.
- Collaborate with FM on site team members
