Human Resources Management
- Review and update People & Culture policies and procedures and other human resources materials
- Monitor present and future trends in the local labor situation, social legislation and make recommendations to the management
- Monitor the administration of the Performance Appraisal Program and act in an advisory capacity to department heads in such process
- Ensure that all employees comply with the hotel policies and procedures as well as government regulations pertaining to employment practice
- Prepare and submit periodic People & Culture reports to management
- Prepare and issue correspondences relating to the People & Culture department
- Counsel hotel personnel as and when needed in areas such as career planning, training and development and employee relations
- Investigate and review all disciplinary actions to ensure the actions are complying with the labor law, hotel rules and regulations. Discuss with department heads an appropriate action and recommend the final results in consultation with the Director of People & Culture
- Oversee the organization and execution of employees’ social, athletic and recreational activities
- Maintain a good working relations with all departments and all professional external contacts
Recruitment
- Develop and implement recruitment procedures and strategies to attract the most qualified candidates for position vacancies in the hotel
- Analyze the hotel manpower requirements
- Coordinate with the hiring managers on the recruitment of qualified personnel based on approval by the divisional head and General Manager, following established standards, policies and procedures
- Conduct recruitment and exit interviews
- Maintain good working relationships and partnerships with recruitment agencies / sources
Team Management
- Interview, select and recruit direct reports
- Identify and develop team members with potential
- Conduct performance review and manages performance issues that arise within the team
- Constantly monitor team members performance, attitude and degree of professionalism
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Other Responsibilities
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management
