We are seeking a passionate Customer Experience Intern who possesses excellent communication skills and a strong understanding of financial products to join our team. As a Customer Experience Intern at Stockbit, you will have the following responsibilities:
- Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and professional manner.
- Keep users informed about our products, features, and any pertinent updates by communicating with them.
- Liaise with internal and external stakeholders to ensure seamless service delivery.
- Fresh graduates or final-year students in Finance, Business Management, or any related fields
- Strong interest in investment and capital markets (especially Stocks)
- Excellent written and verbal communication skills
- Exceptional problem-solving abilities and attention to detail
- Able to type quickly with minimal errors
- Customer-oriented mindset with a passion for delivering excellent service
- Able to work in shifts
- Ready to join us ASAP
- Having a capital market license is a plus.
- Supportive teammates
- Broaden your knowledge in financial investment
