Responsibilities include:
- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
- Multi-tasking various front-of-the-house duties and collecting the bill.
- Ensure guests have an excellent dining experience by providing stellar customer service.
- Take meal orders.
- Be a team player and be able to effectively communicate with our Kitchen
- Staff to make sure orders are accurate and delivered promptly.
- Prepare tables by setting up linens, silverware and glasses.
- Inform customers about the day’s specials.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate.
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization.
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Arrange table settings and maintain a tidy dining area.
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses and silverware to kitchen for cleaning.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
- Follow all relevant health department regulations.
- Provide excellent customer service to guests.
