Who We Are Looking For:
Person who will be the face of the company brand with an excellent communication skill with a warm and fun personality.
Responsibilities include:
- The main role is to create a welcoming feeling when entering the space. Experienced in office reception, as an administrative assistant, or something similar. This role is critical for first impressions.
- Be the first contact that people see when they enter the space or pass through for events. Interacting with many different people from many different walks of life, and being able to present Outpost positively, while fielding questions and forwarding inquiries to appropriate parties.
- Carrying out random acts of kindness.
Key Responsibilities:
- Opening/Closing the space daily.
- Screening for members/non members.
- Greet everyone who comes into the space, and provide tours for new members and other interested parties.
- Record member activities for tracking hours in respective software.
- Accepting packages and sorting mail.
- Tidying and stocking up to ensure our space continually reflects who we are and what we value.
- Keeping space tidy throughout the day including monitoring & organizing shoe racks arrangement.
- Working together with house keeping to ensure space is clean, drinking water supplies are sufficient etc.
- Inform related parties for member birthdays to make little celebration.
- Keep notes and record messages from guests to obtain feedback for improvement and report it back to the management.
- Assisting Outpost members for F&B reservations.
- Conduct administrative assistant tasks as necessary.
- Introduce new members to the community and facilitating connections
- Administrative assistant/task.
- Answer incoming calls and address guest questions & inquiries.
- Support event and community activities in the space and work closer with the Experience & Community team.