- Manage activities of the areas under your responsibility focusing on operational improvements, cost reduction and greater competitiveness for the business.
- Monitor contracts of third-party warehouses, including cost management, volumes, quality of services, inventory management and warehouse conditions;
- Instigate in the team the continuous improvement of processes. Manage the development of measurement and improvement tools and methodologies for operational and non-operational departments;
- Encourage optimization projects within their areas of responsibility, ensuring competitiveness and efficiency of operations;
- Manage relationship with support teams such as Supplies, IT, Legal, Execution, HR, Financial and other areas, in order to offer the best services for the Platform;
- Ensure the fulfillment of the demands coming from internal customers, minimizing the incidence of operational bottlenecks;
- Build and control, together with the team, the annual budget of the areas of your responsibility;
- Close monitoring of OPEX and CAPEX to guarantee good operational effect and delivery of physhical and financial curves;
- Report results of the operations of receiving, processing, storage, blending, drying and shipping of all coffee assets and warehouses rented for SSEA.
- Manage and report with transparency KPIs in the areas of your responsibility.
- Support in financial analysis of new discretionary projects and in the development/definition new asset improvements.
- Manage and monitor project deliveries ensuring quality, deadlines and budget;
- Manage quality department ensuring SLA according with external and internal clients. Ensure right flow of PSS, report of P&L from blend, processing and inventory control.
- Manage the team, giving daily support, distributing responsibilityand performing follow-up of activities, promoting their development.
- Manage certification and sustainability program in the Industry operations;
- Deploy and manage the Food Safety program according with FSSC22000 scheme.
- Deploy and manage the Process Safety Management according with LDC Policy;
- Act, together with the Quality and Commercial area in the optimization of economic impacts in the processing, packaging and blend and to support manage decisions.